Villa Genna

Something of me.

I do this job because they are an officer of a public administration and as many do, in my free time I try to recover those expenses necessary for the maintenance of the building which I put at your disposal.

For me this secondary activity, although challenging, is not a real income, but the opportunity to use financial resources for the maintenance of the property itself, in a tourist area that lends itself to the appetites of international tourism continues to expand, and with a logistics and strategic geographical location and enviable.

The management of the structure that I have made available to potential tourists is based on transparency and analysis of each other's needs, no surprises for tourists and always trying to improve functional performance in total respect of the host and trying to meet, as far as possible to the needs of those who are on vacation.

This is the logic implemented and it is also important that everything is traced and verified to guarantee the guests who choose us.

Our task is to manage and coordinate all operations relating to the receiving department.

Manage and coordinate all operations relating to the reservations department.

Create offers, packages and update them on its website and on the online booking sites, managing the availability and fares on various portals.

Build and maintain brand reputation Housing, responding to reviews on websites, manage the communication channels such as social networks, taking care of the content and publishing offers and promotions, communicating the news and attracting customers informing them of events and news housing and the surrounding area, as well as managing relationships with any media.

Treat and update the website of the hotel using the Content Management System (CMS), a task performed by myself as webmaster of the site.

All these tasks alongside and do not replace the function of managing the important work of public relations with all the guests who obviously go to the reception.

So as holder for receipt in a small hotel like ours, in addition to its typical function of receipt, must have skills in Marketing and Sales, Web Marketing, Management Control, E-Distribution (ie the management of the various IDS and GDS systems). Obviously it is also pleasing to know at least two languages, and I am endeavoring to improve, predisposition for interpersonal relations and problem solving skills.

so it may be difficult for a single person can play all these functions, but certainly to be able to succeed is necessary experience of several years that slowly go acquiring, as well as proper training I go to transpose aggiornandomi, not only theoretical but also practical.