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TopBnB
Roberta

Balbi Family Hotel

TopBnB Very good 8.9 / 10 (37 reviews)
Via Balbi, 21/3 - Genova (GE) - Area: acquario | Map
Codice identificativo: 010025-ALB-0057

Balbi Family Hotel


Category
Hotel

Rooms
10

Breakfast
not included

Bathroom
Ensuite
Guests in this venue liked
  • Near the station
  • In the city center
  • Cheap
  • Charming property
  • Near the metro
  • Shopping area
  • The design of the property
  • Abundant breakfast
  • Very new
  • At the seaside
Description
The Hotel Balbi is a genuine Family Hotel that is affordable and comfortable, offering the best that can be found in a two-star hotel. Its history dates back almost fifty years ago, when the Mondelli family started a small hotel with all the modern comforts inside one of the historic 1800 palaces on Via Balbi. Today, Patrick and Roberta continue the tradition by managing their small Family Hotel, where hospitality, courtesy, and professionalism are paramount.

Our staff knows the difference between formalities and genuine warmth reserved for a welcomed and desired guest. These are small gestures, sincere attentions that envelop the client in a cozy and cordial atmosphere that is never overbearing.

The hotel is located in the central Via Balbi, declared a UNESCO World Heritage Site and home to the Royal Palace. From here, it is easy to discover the historic center of Genoa, where the charm of its buildings and historic Rolli palaces are concentrated, and then move on to the city's business and commercial center.

We are just a few steps away from the aquarium, the university, the convention center, Genova Principe train station, the maritime station for cruises and ferries to Corsica and Sardinia, the subway, the Flixbus stop, and 1 km from the Genova Ovest highway.

The main museums, Palazzo Rosso and Bianco on Via Garibaldi, Palazzo Ducale in Piazza De Ferrari, and the cathedral on Via San Lorenzo, are within walking distance, and the Genoa stadium and fairgrounds are 15 minutes away by bus.

The airport is well connected with a shuttle that stops 100 meters from the hotel.

The hotel has a garage available at an extra cost, which is located 100 meters away and requires a reservation.

Air conditioning and free Wi-Fi are available throughout the hotel.

We offer non-smoking rooms and are pet-friendly (with a supplement of 5 euros per day). Our family rooms are spacious and comfortable.

By booking directly from our website, through our offers, prices are lower than what you will find on other portals.

BREAKFAST: For those wishing have breakfast service, they can have it at our café "Bar Balbi 103" 20 meters from the hotel, where you can enjoy excellent sweet or savory breakfasts with à la carte menus or a sweet and savory brunch. You can also find tasty aperitifs and hot dishes. Payment will be made directly to Bar Balbi
Reception open from 7 to 21.

Check-in from 14 to 21, in the event of an early arrival it is possible to access the structure and leave the luggage in the deposit and if the room is ready it can be accessed easily.

At check-in, the badge will be given to return at any time during the night.

The Hotel Balbi collaborates with some garages in the area, which can be reserved in advance, and whose cost varies from 20 to 22 euros to be paid at the parking lot.
Rooms and Rates
Conditions
';

Conditions

Cancellation conditions (except for non-refundable rates)

You may cancel your booking up to 1 days before the check-in date. In the case of failure to show or late cancellation, you will be charged for one night’s stay

Payment terms

Balance to be paid at check-in
For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.

Rules of the house

Check-in from 2:00 PM to 9:00 PM
Check-out before 10:00 AM- If you're late you may be charged for an extra night
For a booking including breakfast, breakfast is served from 8:00 AM to 10:00 AM
Municipal tax of €2.50 per person per night is applicable up to 8 consecutive days maximum. Children aged under 14 do not pay municipal tax
Fresh towels every 2 days
Fresh sheets every 4 days
Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 12:00 PM
Final cleaning is included in the price
No meal preparation allowed in rooms
No guests allowed in rooms

Pets

Conditions for pets staying in this facility:
- pets of any size
- A one-time additional cost of 5 € for final cleaning

Other notes

Your reservation is guaranteed by the credit card attached. The Hotel reserves the right to pre-authorise credit card prior to arrival. It is just a check on your credit card to guarantee the reservation. At your arrival it will be possible to confirm the preauthorization and pay the remaining amount or to cancel the preauthorization and pay the total amount with another credit card or cash. 
GARAGE AGREEMENT WITH PAYMENT

from 140 € (1 night / 2 guests)
Conditions for pets staying in this facility:
Pets of any size
A one-time additional cost of 5 € for final cleaning
Features
Number of rooms with own bathroom inside the room (ensuite):
13
  • Pets Allowed
  • Air Conditioning
  • Historic House
  • Romantic Atmosphere
  • TV
  • Free Wifi
  • Family
  • Business
  • Hair dryer
  • Charm
  • Heating
*Declared by the Innkeeper

Various information

  • Pets allowed
  • Rooms with air conditioning
  • English speaker
  • French speaker
  • German speaker

House features

  • Historic house
  • 19th century house
  • Recently restored house
  • Sharing areas available for guests
  • Insured house

Air conditioning and heating systems of the house

  • Certified systems
  • Heating systems
  • Air conditioning
  • Room temperature controller
  • Double glazing or solar panels

Electric system

  • Certified systems
  • Emergency lights or fire exit directions
  • Smoke and fire alarms

Facilities and services

  • Pets allowed

Location and surroundings

  • City centre

Number of rooms

  • Total number of rooms: 13
  • Number of rooms with own bathroom inside the room (ensuite): 13

Size of rooms

  • Between 21 and 30 sqm

Bathroom facilities

  • Bathrooms restored in the last 5 years
  • Hair dryer
  • Monodose products

Room facilities

  • Children bed
  • TV
  • Mirror or luggage case
  • Fridge
  • Internet connection or telephone

Furnishing

  • Historic furniture
  • Desk / table and chairs

Cleaning services

  • Daily

Services

  • Guides / maps / books available
  • Local events calendar
  • Guestbook

Holiday themes - the place

  • Arts town

Holiday themes - town size

  • Metropolis - over 300.000 in.

Holiday themes - area features

  • Near monuments
  • Cultural events and arts exhibitions
  • Metropolitan area
  • Historic centre

Holiday themes - house features

  • Historic house
  • Charm
  • Family
  • Business
  • Romantic atmosphere
Breakfast
Bread, toast, cheese, cold cuts, eggs, butter, peanut butter, seasonal fruit, cherry tomatoes, cucumbers, fruit salad, classic cereals, chocolate cereals, muesly, yogurt, rusks, nutella, different flavors of jam, canestrelli, crackers, biscuits, classic empty croissants and mini croissants with fruit flakes, tart, cakes, focaccia, fruit juices, coffee, tea, milk (classic, soy, rice), cappuccino, chocolate.

Our hot drinks are prepared with a professional coffee machine.

On request also gluten free breakfasts.
TopBnB

Hey from Roberta

Member since December 2018 | 23,981 hits
Hotel Balbi is a real Family Hotel, economic and comfortable, the maximum that can be found in a two-star hotel. A story that took shape almost fifty years ago, when in 1966 the Mondelli family started a small hotel in one of the historic buildings of the 1800s of Via Balbi, but with all the comforts. Today, Patrick and Roberta, continue in the tradition managing their small Family Hotel, where hospitality, courtesy and professionalism are the masters.

Our collaborators know the difference between the formality due and the authentic warmth that reserves itself to a desired, desired guest. They are small gestures, sincere attentions that envelop the customer in a muffled atmosphere, as cordial as ever but never over the top.

We collaborate with some garages guarded around the hotel and the cost of parking varies from 15 to 20 euros for 24 hours.
My calendar is updated
Response rate: High
Response time: within a few hours
Conditions
Check-in from 2:00 PM to 9:00 PM
Check-out before 10:00 AM - If you're late you may be charged for an extra night
Area Acquario
The hotel is located in the central Via Balbi declared a UNESCO World Heritage Site and home to the Royal Palace. From here it is easy to discover the Historic Center of Genoa where the charm of its buildings, the historic palaces of the Rolli, is concentrated, to then reach the center of the city of business and commerce.

We are a few steps from the aquarium, the University, the convention center, the Genova Principe train station, the maritime station for cruises and ferries to Corsica and Sardinia, from the underground, from the Flixbus stop and 1 km from highway of West Genoa.
The main museums, Palazzo Rosso e Bianco in Via Garibaldi, Palazzo Ducale in Piazza De Ferrari, the cathedral in Via San Lorenzo, can be reached on foot from the stadium and the fair in Genoa is 15 minutes away by bus.
The airport is well connected to the shuttle that stops 100m from the hotel.
The garage with the hotel, at an extra cost, is 100 meters away and reservations are required.
Metro Stations
*Distances As The Crow Flies

Very good

Overall Rating 8.9 / 10
37 reviews
Property
Cleaning
Host
Location
Price/Quality
Breakfast
lorena
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9
Structure near Principe station, very kind and helpful staff. The room is clean and the bed is comfortable. Recommended.
stayed from 04/17/2024 to 04/18/2024
paola
Property: 8 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 7
Very close to the center and Piazza Principe station. Convenient for walking around and close to metro stops and the elevator that leads to Castello D'Albertis. Large and clean room with a stunning frescoed ceiling. Comfortable and clean bathroom in the room.
stayed from 03/08/2024 to 03/10/2024
nathalie
Property: 8 | Cleaning: 7 | Host: 9 | Location: 10 | Price/Quality: 9
In the city center, hotel on the second floor without elevator? No parking, not even the one offered because we have a large vehicle, but the welcome and the room are very pleasant and well-maintained. To visit the city, recommended.
stayed from 04/05/2024 to 04/06/2024
giulia
Property: 7 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 8
The rooms are spacious and clean but some are dark and noisy due to the fans. First stay all good, the second we had trouble resting precisely because of this. Also missing an elevator, for strollers and luggage it is really inconvenient even though there is a ground floor box. The price, however, is low compared to other hotels in the area and the staff is very kind. Fantastic location, close to the station.
stayed from 03/15/2024 to 03/17/2024
The answer from the host:
Buongiorno, la ringraziamo per la recensione positiva e per essersi trovata bene, non comprendiamo però cosa intende per altre camere buie e rumorose dato che Lei ha pernottato solo in una camera e come ha potuto notare dalla sua, sono tutte ampie e spaziose. Le nostre camere hanno una metratura che va dai 25 mq ai 35 mq e quelle affrescate sono alte 6 mt. Solo le 3 camere singole sono standard e più piccole ma sempre con un french bed. Sulle ventole non so cosa risponderLe perché è la prima volta che un cliente lo fa notare. Forse si riferisce alle ventole nei bagni ciechi per l'aspirazione dell'aria essendo, ma si spengono e si accendono con la luce e su 13 camere ne abbiamo solo due, una era la sua l'altra di una camera distante 10 metri. Non vorrei che sia sia verificato un imprevisto rumoroso agli appartamenti turistici al piano di sotto ma sono gestiti da un'altra proprietà oppure in una camera a fianco della sua. Ci spiace averlo saputo solo adesso, altrimenti saremmo potuti intervenire immediatamente ed eventualmente spostarla di camera. Gli addetti alla reception sono sempre pronti, nel limite del possibile, a risolvere i problemi che si presentano, l'importante è essere subito informati. Distinti saluti Fabrizio.
sergio
Property: 9 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 9
We had a great time. The owners are friendly and very helpful. Highly recommended🔝🔝🔝🔝🔝.
stayed from 02/12/2024 to 02/13/2024
daniela
Property: 8 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 9
daniela rated this property but he didn't leave any comment
stayed from 02/04/2024 to 02/05/2024
paola
Property: 8 | Cleaning: 8 | Host: 9 | Location: 8 | Price/Quality: 8
The location is very convenient, in a nice historic building without an elevator but with an easy staircase. It is located 5 minutes from P. Principe station, which allows you to leave your luggage and continue exploring the city with comfortable walks. The owner is very friendly and helpful.
stayed from 02/03/2024 to 02/04/2024
lorena
Property: 8 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 10
We had a good time. Excellent reception.
stayed from 11/24/2023 to 11/26/2023
kavida
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
kavida rated this property but he didn't leave any comment
stayed from 11/11/2023 to 11/12/2023
maria
Property: 7 | Cleaning: 9 | Host: 10 | Location: 9 | Price/Quality: 10
If I have to return to Genoa, I will definitely come back to Balbi Family Hotel.
stayed from 10/11/2023 to 10/12/2023
stefania
Property: 8 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 8
stefania rated this property but he didn't leave any comment
stayed from 10/08/2023 to 10/09/2023
alessia
Property: 6 | Cleaning: 8 | Host: 10 | Location: 8 | Price/Quality: 5
The room and the bathroom were very different from the ones in the photos, based on which I made the reservation. Despite the lack of practicality, the bathroom was very clean, as well as the room. The location is excellent for visiting the city and is close to the Principe station. The real strength is the gentleman at the reception, who managed to turn around a stay that started with a bit of disappointment.
stayed from 09/01/2023 to 09/03/2023
antonio
Property: 8 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 9
Courtesy and availability of the managers, great location!
stayed from 08/27/2023 to 08/28/2023
gammon
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9
Very friendly staff and an authentic feeling for the place. Ideally located in relation to transport and historic center.
stayed from 08/12/2023 to 08/14/2023
robert
Property: 9 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 8
Roberta, the owner, is the most kind and spontaneous person imaginable. One instantly feels at home. Genoa is not the cheapest town to stay in, but for less than 100 euros a night you get a spacious 35 square meters room with high ceilings and antique frescoes (!). The Royal Palace is just a few steps away on the same street. Breakfast not included, but they only charge 60 cents for a bottle of mineral water. I would strongly recommend Hotel Balbi if you are looking for a homely feeling and an authentic Italian Palace. Robert, Amsterdam.
stayed from 07/30/2023 to 08/02/2023
lorenzo
Property: 10 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 10
Spacious room, friendly staff, unusual location with corridors and stairs that reflect the structure of the city.
stayed from 02/10/2023 to 02/12/2023
sonia
Property: 8 | Cleaning: 10 | Host: 7 | Location: 10 | Price/Quality: 7
Unfortunately, the website does not explain the address well, as there was another identical number on the same street. No mention that it was on the third floor and without an elevator, but the lady believed that I should 'deduce' it...
stayed from 10/29/2022 to 10/31/2022
lorenzo
Property: 6 | Cleaning: 5 | Host: 8 | Location: 8 | Price/Quality: 5
Good location, friendly and helpful staff.
stayed from 10/30/2022 to 10/31/2022
natascha
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Very friendly and helpful reception. Room simple, clean, impeccable, quiet although 2 minutes walk from the train station and 5 minutes from the city center.
stayed from 08/29/2022 to 08/30/2022
selma
Property: 7 | Cleaning: 7 | Host: 10 | Location: 6 | Price/Quality: 9
Very, very kind staff. Just for this reason, I would go back. Very courteous and helpful. The room was nice, in a historic building, there was even a kettle, even though the streets are very busy it wasn't noisy. I found it a bit difficult to climb the stairs because we were with a baby, it was on the fourth floor and I hadn't thought about it. The value for money is good. Unfortunately, due to Covid measures, they couldn't offer breakfast. In the area, you can take a walk along the harbor. To go to the beach, however, you need to take the car or the bus.
stayed from 08/28/2022 to 08/30/2022
alessia
Property: 8 | Cleaning: 9 | Host: 8 | Location: 10 | Price/Quality: 8
alessia rated this property but he didn't leave any comment
stayed from 07/17/2022 to 07/19/2022
michel
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
michel rated this property but he didn't leave any comment
stayed from 06/21/2022 to 06/25/2022
roselyne
Property: 8 | Cleaning: 8 | Host: 8 | Location: 9 | Price/Quality: 7
Very well located, very quiet even though it's on a street side. Very decent services. The only downside is that there is no breakfast available but the option to have it in nearby bakeries or restaurants.
stayed from 05/27/2022 to 05/29/2022
raffaele
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
raffaele rated this property but he didn't leave any comment
stayed from 04/23/2022 to 04/25/2022
stefano
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
Located right in the Historic Center of Genoa, you will be welcomed professionally by its very kind and helpful staff. From here you have the opportunity to visit all of Genoa on foot. If you arrive by car, you can use the long-term parking at discounted prices, but I would have preferred to arrive by train despite the luggage because it is very close to the Principe station. If I return to Genoa, I will ask for accommodation here again. Thank you Hotel Balbi and see you soon.
stayed from 04/19/2022 to 04/21/2022
alessandro
Property: 8 | Cleaning: 8 | Host: 9 | Location: 10 | Price/Quality: 8
Very cozy and very convenient for its location. Very kind staff. I also recommend it for the quality/price ratio.
stayed from 04/04/2022 to 04/07/2022
laura
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
I booked a stay at this property for my parents and they had a great time. Balbi Family Hotel is a historic hotel in the city center and very clean.
stayed from 08/12/2021 to 08/19/2021
federica
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8
Structure in my opinion logistically very convenient from which you can easily reach many potential places of interest on foot. Hospitable, kind and helpful managers, and no less - discreet and not intrusive at the same time. I did not ask for breakfast so I cannot express myself on that, and but there are nearby bars where you can eventually have breakfast or snack... Mmm, also a great focaccia place right next door turning left. For the less sporty, 'elderly' or 'lazy' consider that there is no elevator but rather a few flights of stairs to climb on foot: better not to load up with too much luggage. Definitely recommended, especially for those who like to explore and not stay locked inside given the not too large size of the rooms (the one where I stayed at least). It went very well for me, I have a nice memory! Hi Federica, thank you!
stayed from 07/23/2021 to 07/25/2021
lizzett
Property: 7 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 8 | Breakfast: 7
We had a good time. Friendly and helpful staff.
stayed from 07/26/2021 to 07/29/2021
salvatore
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Courteous and impeccable owners, highly recommended.
stayed from 09/23/2020 to 09/24/2020
francesca
Property: 8 | Cleaning: 9 | Host: 8 | Location: 10 | Price/Quality: 8 | Breakfast: 8
francesca rated this property but he didn't leave any comment
stayed from 01/31/2020 to 02/02/2020
sindy
Property: 7 | Cleaning: 8 | Host: 8 | Location: 8 | Price/Quality: 8 | Breakfast: 8
Posto accogliente e pulito, personale educato e grande disponibilità nell'accogliere animali, posizione comoda vicino al centro.
stayed from 01/01/2020 to 01/02/2020
federico
Property: 8 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 7
Gestori super gentili il B&B si trova in un palazzo dell'800 con splendide stanze con volte affrescate. Vicinissimo alla stazione, porto antico e centro storico. Abbiamo passato una splendida settimana a Genova, consigliato.
stayed from 12/13/2019 to 12/20/2019
fresnelle
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
Sono molto soddisfatta, il servizio è impeccabile! Ve lo raccomando senza dubbio!
stayed from 12/02/2019 to 12/03/2019
rita
Property: 9 | Cleaning: 8 | Host: 8 | Location: 9 | Price/Quality: 7 | Breakfast: 7
La struttura è a veramente pochi minuti da tutto, vicino alla stazione e al centro di Genova, la stanza è accogliente e dotata di bollitore con filtri per il te. Il bagno forse è un pò piccolino, ma molto accessoriato e confortevole. Il personale è educatissimo e disponibile a fornire indicazioni e informazioni sulle attrazioni da visitare.
stayed from 11/27/2019 to 11/28/2019
eros
Property: 8 | Cleaning: 10 | Host: 10 | Location: 8 | Price/Quality: 9 | Breakfast: 8
eros rated this property but he didn't leave any comment
stayed from 06/25/2019 to 06/26/2019
cristina
Property: 8 | Cleaning: 8 | Host: 10 | Location: 9 | Price/Quality: 10 | Breakfast: 9
cristina rated this property but he didn't leave any comment
stayed from 03/30/2019 to 03/31/2019