Roberta
Balbi Family Hotel
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Via Balbi, 21/3 -
Genova (GE)
- Area:
acquario
| Map
National identification codeCIN: IT010025A1LHIZU9TZ
Regional identification codeCIR: 010025-ALB-0057
Category
Hotel
Rooms
10
Breakfast
not included
Bathroom
Ensuite
Guests in this venue liked
- Near the station
- In the city center
- Charming property
- Shopping area
- Near the metro
- Cheap
- The design of the property
- Abundant breakfast
- Very new
- Near spa
- At the seaside
Description
The Hotel Balbi is a genuine Family Hotel that is affordable and comfortable, offering the best that can be found in a two-star hotel. Its history dates back almost fifty years ago, when the Mondelli family started a small hotel with all the modern comforts inside one of the historic 1800 palaces on Via Balbi. Today, Patrick and Roberta continue the tradition by managing their small Family Hotel, where hospitality, courtesy, and professionalism are paramount.
Our staff knows the difference between formalities and genuine warmth reserved for a welcomed and desired guest. These are small gestures, sincere attentions that envelop the client in a cozy and cordial atmosphere that is never overbearing.
The hotel is located in the central Via Balbi, declared a UNESCO World Heritage Site and home to the Royal Palace. From here, it is easy to discover the historic center of Genoa, where the charm of its buildings and historic Rolli palaces are concentrated, and then move on to the city's business and commercial center.
We are just a few steps away from the aquarium, the university, the convention center, Genova Principe train station, the maritime station for cruises and ferries to Corsica and Sardinia, the subway, the Flixbus stop, and 1 km from the Genova Ovest highway.
The main museums, Palazzo Rosso and Bianco on Via Garibaldi, Palazzo Ducale in Piazza De Ferrari, and the cathedral on Via San Lorenzo, are within walking distance, and the Genoa stadium and fairgrounds are 15 minutes away by bus.
The airport is well connected with a shuttle that stops 100 meters from the hotel.
The hotel has a garage available at an extra cost, which is located 100 meters away and requires a reservation.
Air conditioning and free Wi-Fi are available throughout the hotel.
We offer non-smoking rooms and are pet-friendly (with a supplement of 5 euros per day). Our family rooms are spacious and comfortable.
By booking directly from our website, through our offers, prices are lower than what you will find on other portals.
BREAKFAST: For those wishing have breakfast service, they can have it at our café "Bar Balbi 103" 20 meters from the hotel, where you can enjoy excellent sweet or savory breakfasts with à la carte menus or a sweet and savory brunch. You can also find tasty aperitifs and hot dishes. Payment will be made directly to Bar Balbi
Reception open from 7 to 21.
Check-in from 14 to 21, in the event of an early arrival it is possible to access the structure and leave the luggage in the deposit and if the room is ready it can be accessed easily.
At check-in, the badge will be given to return at any time during the night.
The Hotel Balbi collaborates with some garages in the area, which can be reserved in advance, and whose cost varies from 20 to 22 euros to be paid at the parking lot.
Our staff knows the difference between formalities and genuine warmth reserved for a welcomed and desired guest. These are small gestures, sincere attentions that envelop the client in a cozy and cordial atmosphere that is never overbearing.
The hotel is located in the central Via Balbi, declared a UNESCO World Heritage Site and home to the Royal Palace. From here, it is easy to discover the historic center of Genoa, where the charm of its buildings and historic Rolli palaces are concentrated, and then move on to the city's business and commercial center.
We are just a few steps away from the aquarium, the university, the convention center, Genova Principe train station, the maritime station for cruises and ferries to Corsica and Sardinia, the subway, the Flixbus stop, and 1 km from the Genova Ovest highway.
The main museums, Palazzo Rosso and Bianco on Via Garibaldi, Palazzo Ducale in Piazza De Ferrari, and the cathedral on Via San Lorenzo, are within walking distance, and the Genoa stadium and fairgrounds are 15 minutes away by bus.
The airport is well connected with a shuttle that stops 100 meters from the hotel.
The hotel has a garage available at an extra cost, which is located 100 meters away and requires a reservation.
Air conditioning and free Wi-Fi are available throughout the hotel.
We offer non-smoking rooms and are pet-friendly (with a supplement of 5 euros per day). Our family rooms are spacious and comfortable.
By booking directly from our website, through our offers, prices are lower than what you will find on other portals.
BREAKFAST: For those wishing have breakfast service, they can have it at our café "Bar Balbi 103" 20 meters from the hotel, where you can enjoy excellent sweet or savory breakfasts with à la carte menus or a sweet and savory brunch. You can also find tasty aperitifs and hot dishes. Payment will be made directly to Bar Balbi
Reception open from 7 to 21.
Check-in from 14 to 21, in the event of an early arrival it is possible to access the structure and leave the luggage in the deposit and if the room is ready it can be accessed easily.
At check-in, the badge will be given to return at any time during the night.
The Hotel Balbi collaborates with some garages in the area, which can be reserved in advance, and whose cost varies from 20 to 22 euros to be paid at the parking lot.
Rooms and Rates
Conditions for pets staying in this facility:
Pets of any size by prior agreement with the host
A one-time additional cost of 10 € for final cleaning
Features
Number of rooms with own bathroom inside the room (ensuite):
14
- Pets Allowed
- Air Conditioning
- Historic House
- Romantic Atmosphere
- TV
- Free Wifi
- Family
- Business
- Hair dryer
- Charm
- Heating
*Declared by the Innkeeper
Various information
- Pets allowed
- Rooms with air conditioning
- English speaker
- French speaker
- German speaker
House features
- Historic house
- 19th century house
- Recently restored house
- Sharing areas available for guests
- Insured house
Air conditioning and heating systems of the house
- Certified systems
- Heating systems
- Air conditioning
- Room temperature controller
- Double glazing or solar panels
Electric system
- Certified systems
- Emergency lights or fire exit directions
- Smoke and fire alarms
Facilities and services
- Pets allowed
Location and surroundings
- City centre
Number of rooms
- Total number of rooms: 13
- Number of rooms with own bathroom inside the room (ensuite): 14
Size of rooms
- Between 21 and 30 sqm
Bathroom facilities
- Bathrooms restored in the last 5 years
- Hair dryer
- Monodose products
Room facilities
- Children bed
- TV
- Mirror or luggage case
- Fridge
- Internet connection or telephone
Furnishing
- Historic furniture
- Desk / table and chairs
Cleaning services
- Daily
Services
- Guides / maps / books available
- Local events calendar
- Guestbook
Holiday themes - the place
- Arts town
Holiday themes - town size
- Metropolis - over 300.000 in.
Holiday themes - area features
- Near monuments
- Cultural events and arts exhibitions
- Metropolitan area
- Historic centre
Holiday themes - house features
- Historic house
- Charm
- Family
- Business
- Romantic atmosphere
TopBnB
Hey from Roberta
Member since December 2018 |
30,838 hits
Hotel Balbi is a real Family Hotel, economic and comfortable, the maximum that can be found in a two-star hotel. A story that took shape almost fifty years ago, when in 1966 the Mondelli family started a small hotel in one of the historic buildings of the 1800s of Via Balbi, but with all the comforts. Today, Patrick and Roberta, continue in the tradition managing their small Family Hotel, where hospitality, courtesy and professionalism are the masters.
Our collaborators know the difference between the formality due and the authentic warmth that reserves itself to a desired, desired guest. They are small gestures, sincere attentions that envelop the customer in a muffled atmosphere, as cordial as ever but never over the top.
We collaborate with some garages guarded around the hotel and the cost of parking varies from 20 to 25 euros for 24 hours.
Our collaborators know the difference between the formality due and the authentic warmth that reserves itself to a desired, desired guest. They are small gestures, sincere attentions that envelop the customer in a muffled atmosphere, as cordial as ever but never over the top.
We collaborate with some garages guarded around the hotel and the cost of parking varies from 20 to 25 euros for 24 hours.
My calendar is updated
Response rate: High
Response time: within a few hours
Conditions
Check-in from 2:00 PM to 10:00 PM
Check-out before 10:00 AM - If you're late you may be charged for an extra night
Area Acquario
The hotel is located in the central Via Balbi declared a UNESCO World Heritage Site and home to the Royal Palace. From here it is easy to discover the Historic Center of Genoa where the charm of its buildings, the historic palaces of the Rolli, is concentrated, to then reach the center of the city of business and commerce.
We are a few steps from the aquarium, the University, the convention center, the Genova Principe train station, the maritime station for cruises and ferries to Corsica and Sardinia, from the underground, from the Flixbus stop and 1 km from highway of West Genoa.
The main museums, Palazzo Rosso e Bianco in Via Garibaldi, Palazzo Ducale in Piazza De Ferrari, the cathedral in Via San Lorenzo, can be reached on foot from the stadium and the fair in Genoa is 15 minutes away by bus.
The airport is well connected to the shuttle that stops 100m from the hotel.
The garage with the hotel, at an extra cost, is 100 meters away and reservations are required.
We are a few steps from the aquarium, the University, the convention center, the Genova Principe train station, the maritime station for cruises and ferries to Corsica and Sardinia, from the underground, from the Flixbus stop and 1 km from highway of West Genoa.
The main museums, Palazzo Rosso e Bianco in Via Garibaldi, Palazzo Ducale in Piazza De Ferrari, the cathedral in Via San Lorenzo, can be reached on foot from the stadium and the fair in Genoa is 15 minutes away by bus.
The airport is well connected to the shuttle that stops 100m from the hotel.
The garage with the hotel, at an extra cost, is 100 meters away and reservations are required.
Airports
- Genoa Airport - Sestri 6 Km
- Cuneo Airport - Levaldigi 105 Km
Train Stations
Metro Stations
- Metro Darsena 265 m
*Distances As The Crow Flies
In The Surroundings
- Genoa Piazza Principe Train Station 243 m
- Museum Castello d'Albertis 297 m
- Museum Fabrizio De Andrè 470 m
- La Nave dei Pirati 560 m
- Aquarium of Genoa 657 m
- Rosso Palace 760 m
- Bigo 778 m
- Ascensore di Castelletto 780 m
- San Giorgio Palace 789 m
- Doria-Tursi Palace 799 m
- Antarctic Museum 822 m
- Museum Emanuele Luzzati 867 m
- Port of Genoa 882 m
- City of Children 885 m
- Funicolare Sant'Anna (Piazza Portello) 941 m
*Distances As The Crow Flies
100% genuine reviews, written by real guests!
Very good
Overall Rating 9
/ 10
75 reviews
75 reviews
Property
Cleaning
Host
Location
Price/Quality
Breakfast
Reviews from other sites
Google
Good 
8.2 (431 reviews)
TripAdvisor
Good 
7.8 (424 reviews)
What guests say
The property is highly regarded for its central location, very close to the train station and within easy reach of the historic center and main sights. Guests often praise the staff's friendliness and helpfulness. Rooms are generally clean, with some featuring historical charm and spacious layouts. A frequently mentioned drawback is the lack of an elevator, which can be inconvenient with luggage or strollers. Overall, it offers good value for money and is recommended for travelers who enjoy exploring on foot and appreciate a welcoming atmosphere.
Based on guest reviews. AI-generated.
richard
Property: 8 |
Cleaning: 9 |
Host: 9 |
Location: 8 |
Price/Quality: 8
Very nice room, although a bit noisy since it was close to the entrance. However, it was particularly spacious.
stayed from 10/03/2025 to 10/05/2025
lynn
Property: 9 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Great hotel, super location, extremely helpful hosts.
stayed from 10/10/2025 to 10/11/2025
massimo
Property: 8 |
Cleaning: 8 |
Host: 10 |
Location: 10 |
Price/Quality: 7
massimo rated this property but he didn't leave any comment
stayed from 10/10/2025 to 10/11/2025
sylvie
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Superb hotel. The hosts are very friendly, speak French, and are attentive and available if there is any problem. They are close to the train station and the town center. I highly recommend it. There is nothing to complain about; perfect.
stayed from 09/23/2025 to 09/26/2025
pauline
Property: 10 |
Cleaning: 10 |
Host: 8 |
Location: 10 |
Price/Quality: 8
Great, but with a small coffee in the morning it would be even better.
stayed from 08/21/2025 to 08/22/2025
The answer from the host:
Buongiorno, grazie mille per l'ottima recensione.Per quanta riguarda il caffe',nella sala comune si trova sia il distributore automatico o su richiesta del cliente e' possibile ricevere un classico espresso con la macchina. Distinti saluti
Buongiorno, grazie mille per l'ottima recensione.Per quanta riguarda il caffe',nella sala comune si trova sia il distributore automatico o su richiesta del cliente e' possibile ricevere un classico espresso con la macchina. Distinti saluti
aurora
Property: 10 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 9
The staff is very friendly and the location is excellent.
stayed from 08/24/2025 to 08/25/2025
christian
Property: 7 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 9
Very nice hosts that are willing to help the guests. No luxury, as expected for 2 stars and this price, great value for money. However, the room was quite hot during my stay and if I had been longer I would have asked if there is something to do about it, as I did not see any AC. In the summer it was quite annoying to not be able to cool down at the end of the day.
stayed from 08/17/2025 to 08/19/2025
The answer from the host:
Gent. mo signor Lehner, la ringraziamo per aver trascorso il suo soggiorno presso il nostro Hotel. Mi dispiace leggere che ha avuto caldo ma tutte le nostre camere hanno il condizionatore. Nella sua camera era nella parete proprio di fronte al letto e accanto alla televisione. Inoltre ci sono 2 telecomandi sul comodino, uno nero per la tv e uno bianco per il condizionatore. Avrebbe potuto chiedere alla reception. Un caro saluto Roberta.
Gent. mo signor Lehner, la ringraziamo per aver trascorso il suo soggiorno presso il nostro Hotel. Mi dispiace leggere che ha avuto caldo ma tutte le nostre camere hanno il condizionatore. Nella sua camera era nella parete proprio di fronte al letto e accanto alla televisione. Inoltre ci sono 2 telecomandi sul comodino, uno nero per la tv e uno bianco per il condizionatore. Avrebbe potuto chiedere alla reception. Un caro saluto Roberta.
caterina
Property: 6 |
Cleaning: 7 |
Host: 9 |
Location: 9 |
Price/Quality: 6
The structure is very dated, there is a lack of care in the rooms. The shower was broken and the single bed squeaked absurdly. It was impossible to sleep in it. There is no elevator, so you have to leave the heavy luggage at the entrance in a box. The B&B is very central with many small restaurants and bars nearby. The staff is super friendly and welcoming. For one night it can be okay.
stayed from 08/01/2025 to 08/02/2025
The answer from the host:
Buonasera,La ringrazio per la buona recensione.Abbiano provveduto subito alle riparazioni .In effetti era leggermente staccato dal muro il sostegno del telefono della doccia ed e' bastato riavvitarlo. Per quanto riguarda il letto si era allentata in un punto la testiera dal muro anche questa in un minuto prontamente riparato. Ci spiace per quanto accaduto ma sarebbe bastato avvisarci alla reception che avremmo risolto subito gli inconvenienti
Buonasera,La ringrazio per la buona recensione.Abbiano provveduto subito alle riparazioni .In effetti era leggermente staccato dal muro il sostegno del telefono della doccia ed e' bastato riavvitarlo. Per quanto riguarda il letto si era allentata in un punto la testiera dal muro anche questa in un minuto prontamente riparato. Ci spiace per quanto accaduto ma sarebbe bastato avvisarci alla reception che avremmo risolto subito gli inconvenienti
gijs
Property: 9 |
Cleaning: 8 |
Host: 9 |
Location: 8 |
Price/Quality: 8
Very special family hotel, unique, nicely old-fashioned.
stayed from 07/26/2025 to 07/28/2025
amir
Property: 7 |
Cleaning: 7 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Very nice contact. The reception even waited an hour for us. Very loving staff.
stayed from 07/18/2025 to 07/19/2025
flavio
Property: 8 |
Cleaning: 9 |
Host: 9 |
Location: 9 |
Price/Quality: 9
Excellent hospitality and very friendly in giving us directions, in booking us parking and a restaurant for the evening. Highly recommended even though unfortunately it does not currently have an elevator.
stayed from 07/08/2025 to 07/09/2025
elisa
Property: 6 |
Cleaning: 8 |
Host: 10 |
Location: 6 |
Price/Quality: 6
| Breakfast: 1
elisa rated this property but he didn't leave any comment
stayed from 07/10/2025 to 07/11/2025
stefano
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 10
A welcome and warmth that felt like being at home, excellent in every way. Top.
stayed from 07/02/2025 to 07/03/2025
annalisa
Property: 9 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Clean and comfortable environment. The property is located near the station and the main points of interest are within walking distance. Friendly and helpful staff. Recommended.
stayed from 06/28/2025 to 06/29/2025
barbara
Property: 10 |
Cleaning: 7 |
Host: 10 |
Location: 10 |
Price/Quality: 8
The Balbi Hotel is well located. The managers are cordial, kind, and helpful people. Recommended.
stayed from 05/28/2025 to 06/02/2025
wolfgang
Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 9 |
Price/Quality: 8
Very responsive and helpful with regards to the parking, this was really excellent.
stayed from 06/05/2025 to 06/06/2025
daniela
Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 10
We were only there for one night, but we enjoyed it... in the room decorated with ceiling fresco 😆.
stayed from 05/22/2025 to 05/23/2025
philippe
Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Lots of charm, clean and spacious, bright, but two floors without an elevator.
stayed from 05/22/2025 to 05/23/2025
giovanni
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Everything is fine! Especially the explanations and the attention received from the staff. Highly recommended.
stayed from 04/28/2025 to 04/29/2025
oscar
Property: 7 |
Cleaning: 9 |
Host: 10 |
Location: 8 |
Price/Quality: 7
Very good attitude of the reception and friendliness.
stayed from 04/16/2025 to 04/19/2025
städtetrip
Property: 4 |
Cleaning: 5 |
Host: 5 |
Location: 4 |
Price/Quality: 4
Quite loud rooms. Pass-through traffic. Good solution for one night. My room was very small and without a wardrobe.
stayed from 03/01/2025 to 03/04/2025
vincenzo
Property: 9 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
I had a good experience, the room was small but I was alone so it wasn't a problem. Very professional staff.
stayed from 02/17/2025 to 02/20/2025
claudio
Property: 9 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
The hotel is very close to the station at Piazza Principe and a good starting point to visit the old port and the historic center. It is located on the second floor of a historic building. The environments are also pleasant for those who appreciate historical residences. Very warm welcome and hospitality.
stayed from 02/17/2025 to 02/19/2025
yewon
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
It was really nice and big room. I had wonderful experience with them.
stayed from 11/14/2024 to 11/15/2024
carolina
Property: 8 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 7
Perfect location. The hotel is located 2 minutes on foot from Piazza Principe station. Very welcoming and available for advice on staying in the city. Clean room. On the second floor, there is no elevator.
stayed from 10/04/2024 to 10/06/2024
soeren
Property: 8 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Very friendly reception and very beautiful blankets. The short explanation of what we can do and where in the city was very good.
stayed from 09/22/2024 to 09/23/2024
maria angela
Property: 8 |
Cleaning: 8 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Everything is positive. The staff is very kind and helpful. The location is optimal, close to the train station and the main attractions, all easily reachable on foot. I definitely recommend it.
stayed from 09/07/2024 to 09/08/2024
massimo
Property: 7 |
Cleaning: 8 |
Host: 9 |
Location: 8 |
Price/Quality: 7
Everything is fine, the managers are very kind.
stayed from 08/24/2024 to 08/25/2024
pasqualina
Property: 8 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
The structure is located in an optimal position for tourists who will move exclusively on foot or by public transport. The main sites of historical and cultural interest are indeed reachable on foot with a maximum half-hour walk to the furthest one. The hotel is very beautiful as it is actually a historic palace. The room in which I stayed was a triple, with beautiful frescoes on the dome ceiling that are truly spectacular, very spacious and equipped with every comfort. The managers are more than one and all very kind and cordial. They were indeed very willing to offer all kinds of information and suggestions for a top vacation. Highly recommended.
stayed from 08/13/2024 to 08/19/2024
jane
Property: 8 |
Cleaning: 8 |
Host: 10 |
Location: 7 |
Price/Quality: 8
Simple, basic but friendly and welcoming.
stayed from 08/10/2024 to 08/12/2024
jorge
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
I found that the managers of the Balbi Family Hotel are extremely kind and ready to accommodate the needs of their guests. Thank you!
stayed from 08/05/2024 to 08/07/2024
paola
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Very close to the train station and yet very quiet, the rooms are spacious and the welcome is warm.
stayed from 08/01/2024 to 08/02/2024
laura
Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 9 |
Price/Quality: 9
Hotel in historical building, very kind and helpful managers. Despite the location, a few steps from the station, it is quiet. Our room had a wonderful frescoed ceiling. Only issue hotel located on the second floor without an elevator.
stayed from 07/23/2024 to 07/24/2024
jelena
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
A beautiful building in the heart of Genoa. The staff is very kind and helpful, and the room is clean. The security is top-notch, I recommend it to women traveling alone.
stayed from 06/20/2024 to 06/23/2024
olena
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 10
A very atmospheric location in the heart of ancient Genoa. The hosts are very friendly and helpful, and the room was impeccably clean and had all the necessities for a comfortable stay. Good wifi is also an advantage!
stayed from 05/23/2024 to 05/31/2024
stanislav
Property: 9 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 9
stanislav rated this property but he didn't leave any comment
stayed from 05/30/2024 to 05/31/2024
dick
Property: 9 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 8
Lovely helpful people at a property in a great location.
stayed from 05/20/2024 to 05/21/2024
karin
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Very nice and helpful staff, very clean and spacious room. Everything wonderful. Perfect for a city stay.
stayed from 05/03/2024 to 05/04/2024
lorena
Property: 8 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 9
Structure near Principe station, very kind and helpful staff. The room is clean and the bed is comfortable. Recommended.
stayed from 04/17/2024 to 04/18/2024
paola
Property: 8 |
Cleaning: 8 |
Host: 9 |
Location: 9 |
Price/Quality: 7
Very close to the center and Piazza Principe station. Convenient for walking around and close to metro stops and the elevator that leads to Castello D'Albertis. Large and clean room with a stunning frescoed ceiling. Comfortable and clean bathroom in the room.
stayed from 03/08/2024 to 03/10/2024
nathalie
Property: 8 |
Cleaning: 7 |
Host: 9 |
Location: 10 |
Price/Quality: 9
In the city center, hotel on the second floor without elevator? No parking, not even the one offered because we have a large vehicle, but the welcome and the room are very pleasant and well-maintained. To visit the city, recommended.
stayed from 04/05/2024 to 04/06/2024
giulia
Property: 7 |
Cleaning: 8 |
Host: 10 |
Location: 10 |
Price/Quality: 8
The rooms are spacious and clean but some are dark and noisy due to the fans. First stay all good, the second we had trouble resting precisely because of this. Also missing an elevator, for strollers and luggage it is really inconvenient even though there is a ground floor box. The price, however, is low compared to other hotels in the area and the staff is very kind. Fantastic location, close to the station.
stayed from 03/15/2024 to 03/17/2024
The answer from the host:
Buongiorno, la ringraziamo per la recensione positiva e per essersi trovata bene, non comprendiamo però cosa intende per altre camere buie e rumorose dato che Lei ha pernottato solo in una camera e come ha potuto notare dalla sua, sono tutte ampie e spaziose. Le nostre camere hanno una metratura che va dai 25 mq ai 35 mq e quelle affrescate sono alte 6 mt. Solo le 3 camere singole sono standard e più piccole ma sempre con un french bed. Sulle ventole non so cosa risponderLe perché è la prima volta che un cliente lo fa notare. Forse si riferisce alle ventole nei bagni ciechi per l'aspirazione dell'aria essendo, ma si spengono e si accendono con la luce e su 13 camere ne abbiamo solo due, una era la sua l'altra di una camera distante 10 metri. Non vorrei che sia sia verificato un imprevisto rumoroso agli appartamenti turistici al piano di sotto ma sono gestiti da un'altra proprietà oppure in una camera a fianco della sua. Ci spiace averlo saputo solo adesso, altrimenti saremmo potuti intervenire immediatamente ed eventualmente spostarla di camera. Gli addetti alla reception sono sempre pronti, nel limite del possibile, a risolvere i problemi che si presentano, l'importante è essere subito informati. Distinti saluti Fabrizio.
Buongiorno, la ringraziamo per la recensione positiva e per essersi trovata bene, non comprendiamo però cosa intende per altre camere buie e rumorose dato che Lei ha pernottato solo in una camera e come ha potuto notare dalla sua, sono tutte ampie e spaziose. Le nostre camere hanno una metratura che va dai 25 mq ai 35 mq e quelle affrescate sono alte 6 mt. Solo le 3 camere singole sono standard e più piccole ma sempre con un french bed. Sulle ventole non so cosa risponderLe perché è la prima volta che un cliente lo fa notare. Forse si riferisce alle ventole nei bagni ciechi per l'aspirazione dell'aria essendo, ma si spengono e si accendono con la luce e su 13 camere ne abbiamo solo due, una era la sua l'altra di una camera distante 10 metri. Non vorrei che sia sia verificato un imprevisto rumoroso agli appartamenti turistici al piano di sotto ma sono gestiti da un'altra proprietà oppure in una camera a fianco della sua. Ci spiace averlo saputo solo adesso, altrimenti saremmo potuti intervenire immediatamente ed eventualmente spostarla di camera. Gli addetti alla reception sono sempre pronti, nel limite del possibile, a risolvere i problemi che si presentano, l'importante è essere subito informati. Distinti saluti Fabrizio.
sergio
Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 9
We had a great time. The owners are friendly and very helpful. Highly recommended🔝🔝🔝🔝🔝.
stayed from 02/12/2024 to 02/13/2024
daniela
Property: 8 |
Cleaning: 9 |
Host: 9 |
Location: 10 |
Price/Quality: 9
daniela rated this property but he didn't leave any comment
stayed from 02/04/2024 to 02/05/2024
paola
Property: 8 |
Cleaning: 8 |
Host: 9 |
Location: 8 |
Price/Quality: 8
The location is very convenient, in a nice historic building without an elevator but with an easy staircase. It is located 5 minutes from P. Principe station, which allows you to leave your luggage and continue exploring the city with comfortable walks. The owner is very friendly and helpful.
stayed from 02/03/2024 to 02/04/2024
lorena
Property: 8 |
Cleaning: 9 |
Host: 9 |
Location: 9 |
Price/Quality: 10
We had a good time. Excellent reception.
stayed from 11/24/2023 to 11/26/2023
kavida
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 8
kavida rated this property but he didn't leave any comment
stayed from 11/11/2023 to 11/12/2023
maria
Property: 7 |
Cleaning: 9 |
Host: 10 |
Location: 9 |
Price/Quality: 10
If I have to return to Genoa, I will definitely come back to Balbi Family Hotel.
stayed from 10/11/2023 to 10/12/2023
stefania
Property: 8 |
Cleaning: 8 |
Host: 8 |
Location: 10 |
Price/Quality: 8
stefania rated this property but he didn't leave any comment
stayed from 10/08/2023 to 10/09/2023
alessia
Property: 6 |
Cleaning: 8 |
Host: 10 |
Location: 8 |
Price/Quality: 5
The room and the bathroom were very different from the ones in the photos, based on which I made the reservation. Despite the lack of practicality, the bathroom was very clean, as well as the room. The location is excellent for visiting the city and is close to the Principe station. The real strength is the gentleman at the reception, who managed to turn around a stay that started with a bit of disappointment.
stayed from 09/01/2023 to 09/03/2023
antonio
Property: 8 |
Cleaning: 8 |
Host: 10 |
Location: 10 |
Price/Quality: 9
Courtesy and availability of the managers, great location!
stayed from 08/27/2023 to 08/28/2023
gammon
Property: 8 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 9
Very friendly staff and an authentic feeling for the place. Ideally located in relation to transport and historic center.
stayed from 08/12/2023 to 08/14/2023
robert
Property: 9 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 8
Roberta, the owner, is the most kind and spontaneous person imaginable. One instantly feels at home. Genoa is not the cheapest town to stay in, but for less than 100 euros a night you get a spacious 35 square meters room with high ceilings and antique frescoes (!). The Royal Palace is just a few steps away on the same street. Breakfast not included, but they only charge 60 cents for a bottle of mineral water. I would strongly recommend Hotel Balbi if you are looking for a homely feeling and an authentic Italian Palace. Robert, Amsterdam.
stayed from 07/30/2023 to 08/02/2023
lorenzo
Property: 10 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Spacious room, friendly staff, unusual location with corridors and stairs that reflect the structure of the city.
stayed from 02/10/2023 to 02/12/2023
sonia
Property: 8 |
Cleaning: 10 |
Host: 7 |
Location: 10 |
Price/Quality: 7
Unfortunately, the website does not explain the address well, as there was another identical number on the same street. No mention that it was on the third floor and without an elevator, but the lady believed that I should 'deduce' it...
stayed from 10/29/2022 to 10/31/2022
lorenzo
Property: 6 |
Cleaning: 5 |
Host: 8 |
Location: 8 |
Price/Quality: 5
Good location, friendly and helpful staff.
stayed from 10/30/2022 to 10/31/2022
natascha
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Very friendly and helpful reception. Room simple, clean, impeccable, quiet although 2 minutes walk from the train station and 5 minutes from the city center.
stayed from 08/29/2022 to 08/30/2022
selma
Property: 7 |
Cleaning: 7 |
Host: 10 |
Location: 6 |
Price/Quality: 9
Very, very kind staff. Just for this reason, I would go back. Very courteous and helpful. The room was nice, in a historic building, there was even a kettle, even though the streets are very busy it wasn't noisy. I found it a bit difficult to climb the stairs because we were with a baby, it was on the fourth floor and I hadn't thought about it. The value for money is good. Unfortunately, due to Covid measures, they couldn't offer breakfast. In the area, you can take a walk along the harbor. To go to the beach, however, you need to take the car or the bus.
stayed from 08/28/2022 to 08/30/2022
alessia
Property: 8 |
Cleaning: 9 |
Host: 8 |
Location: 10 |
Price/Quality: 8
alessia rated this property but he didn't leave any comment
stayed from 07/17/2022 to 07/19/2022
michel
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
michel rated this property but he didn't leave any comment
stayed from 06/21/2022 to 06/25/2022
roselyne
Property: 8 |
Cleaning: 8 |
Host: 8 |
Location: 9 |
Price/Quality: 7
Very well located, very quiet even though it's on a street side. Very decent services. The only downside is that there is no breakfast available but the option to have it in nearby bakeries or restaurants.
stayed from 05/27/2022 to 05/29/2022
raffaele
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
raffaele rated this property but he didn't leave any comment
stayed from 04/23/2022 to 04/25/2022
stefano
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 10
Located right in the Historic Center of Genoa, you will be welcomed professionally by its very kind and helpful staff. From here you have the opportunity to visit all of Genoa on foot. If you arrive by car, you can use the long-term parking at discounted prices, but I would have preferred to arrive by train despite the luggage because it is very close to the Principe station. If I return to Genoa, I will ask for accommodation here again. Thank you Hotel Balbi and see you soon.
stayed from 04/19/2022 to 04/21/2022
alessandro
Property: 8 |
Cleaning: 8 |
Host: 9 |
Location: 10 |
Price/Quality: 8
Very cozy and very convenient for its location. Very kind staff. I also recommend it for the quality/price ratio.
stayed from 04/04/2022 to 04/07/2022
laura
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 10
I booked a stay at this property for my parents and they had a great time. Balbi Family Hotel is a historic hotel in the city center and very clean.
stayed from 08/12/2021 to 08/19/2021
federica
Property: 8 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 8
Structure in my opinion logistically very convenient from which you can easily reach many potential places of interest on foot. Hospitable, kind and helpful managers, and no less - discreet and not intrusive at the same time. I did not ask for breakfast so I cannot express myself on that, and but there are nearby bars where you can eventually have breakfast or snack... Mmm, also a great focaccia place right next door turning left. For the less sporty, 'elderly' or 'lazy' consider that there is no elevator but rather a few flights of stairs to climb on foot: better not to load up with too much luggage. Definitely recommended, especially for those who like to explore and not stay locked inside given the not too large size of the rooms (the one where I stayed at least). It went very well for me, I have a nice memory! Hi Federica, thank you!
stayed from 07/23/2021 to 07/25/2021
lizzett
Property: 7 |
Cleaning: 8 |
Host: 9 |
Location: 9 |
Price/Quality: 8
| Breakfast: 7
We had a good time. Friendly and helpful staff.
stayed from 07/26/2021 to 07/29/2021
salvatore
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
Courteous and impeccable owners, highly recommended.
stayed from 09/23/2020 to 09/24/2020
francesca
Property: 8 |
Cleaning: 9 |
Host: 8 |
Location: 10 |
Price/Quality: 8
| Breakfast: 8
francesca rated this property but he didn't leave any comment
stayed from 01/31/2020 to 02/02/2020
sindy
Property: 7 |
Cleaning: 8 |
Host: 8 |
Location: 8 |
Price/Quality: 8
| Breakfast: 8
Cozy and clean place, polite staff and great willingness to accommodate pets, convenient location near the center.
stayed from 01/01/2020 to 01/02/2020
federico
Property: 8 |
Cleaning: 9 |
Host: 10 |
Location: 10 |
Price/Quality: 9
| Breakfast: 7
Super nice managers the Balbi Family Hotel is located in an 1800s building with splendid rooms with frescoed vaults. Very close to the train station, old port and historic center. We spent a splendid week in Genoa, recommended.
stayed from 12/13/2019 to 12/20/2019
fresnelle
Property: 10 |
Cleaning: 10 |
Host: 10 |
Location: 10 |
Price/Quality: 10
| Breakfast: 10
I am very satisfied, the service is impeccable! I recommend it without a doubt.
stayed from 12/02/2019 to 12/03/2019
rita
Property: 9 |
Cleaning: 8 |
Host: 8 |
Location: 9 |
Price/Quality: 7
| Breakfast: 7
The structure is really just a few minutes from everything, close to the train station and the center of Genoa, the room is cozy and equipped with a kettle with tea filters. The bathroom may be a bit small, but very well-equipped and comfortable. The staff is extremely polite and available to provide directions and information on the attractions to visit.
stayed from 11/27/2019 to 11/28/2019
eros
Property: 8 |
Cleaning: 10 |
Host: 10 |
Location: 8 |
Price/Quality: 9
| Breakfast: 8
eros rated this property but he didn't leave any comment
stayed from 06/25/2019 to 06/26/2019
cristina
Property: 8 |
Cleaning: 8 |
Host: 10 |
Location: 9 |
Price/Quality: 10
| Breakfast: 9
cristina rated this property but he didn't leave any comment
stayed from 03/30/2019 to 03/31/2019