Matteo

Lucca Charm

TopBnB Very good 9.1 / 10

(68 reviews)

Via Roma, 14 - Lucca (LU) - Area: city center | Map

National identification codeCIN: IT046017B4ZPOZKX2F

Regional identification codeCIR: 55441R

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Category
Bed & Breakfast

Rooms
4

Breakfast
included

Bathroom
Ensuite
for some rooms

Guests in this venue liked

In the city center
Charming property
Shopping area
Cheap
Near the station
Abundant breakfast
The design of the property
Near the metro
Spectacular view
At the seaside

Description

Sleeping In Centro Storico is sleeping in Lucca CHARM
Lucca CHARM is the exclusive, romantic and welcoming Affittacamere - B&B in the heart of the historic center of Lucca.

Matteo will be pleased to welcome you and welcome you to the 1st Floor of a prestigious building from 1200 where Lucca CHARM makes its location its strength, being positioned between the very central Piazza Napoleone, Piazza S. Michele and Via Fillungo.

It is so easy to visit the city with all its artistic and cultural heritage, the Museums (The birthplace of Maestro G. Puccini, Villa Guinigi, Palazzo Pfanner, Palazzo Mansi, Lu. cca) and take a relaxing walk along the perimeter of the splendid and historic medieval walls, observe Lucca from the top of the Guinigi Tower or enter the magical Piazza Anfiteatro.

The proximity (approx. 300 m) with the city's clinics, M. D. Barbantini and S. Zita, makes Lucca Charm particularly suitable for stays for future patients (pre / post admission) and for family members who assist them.

Located along the Via Francigena, Lucca CHARM is also ideal for the rest of pilgrims who reach Rome.

The 4 rooms are comfortable and equipped with essential amenities such as: en-suite bathroom (or in front of the same but private), free wifi, air conditioning.

It is possible to visit Lucca also in conjunction with the countless international level events taking place in our city, such as: Lucca Comics and Games (1st Week End of November), Lucca Summer Festival (every year in July), the Lucca Film Festival Europa Cinema (April) in addition to the major performances of the operas by Maestro Giacomo Puccini.

You just have to book, because we, we look forward to meeting you!

Rooms and Rates

Conditions for pets staying in this facility:

Pets of medium-small size by prior agreement with the host

Well-behaved, not aggressive or noisy; pets may not sleep on beds; pets may not be left alone at the facility; pets should be with owners at all times

Features

Number of rooms with own bathroom inside the room (ensuite):

Number of rooms with own bathroom but outside the room:

Pets Allowed
Air Conditioning
Historic House
Romantic Atmosphere
TV
Free Wifi
Business
Hair dryer
Charm
Heating

*Declared by the Innkeeper

All Features

Various information

Pets allowed
Rooms with air conditioning
English speaker

House features

Historic house

Air conditioning and heating systems of the house

Certified systems
Heating systems
Air conditioning

Electric system

Certified systems
Emergency lights or fire exit directions

Location and surroundings

City centre

Number of rooms

Total number of rooms: 4
Number of rooms with own bathroom inside the room (ensuite): 2
Number of rooms with own bathroom but outside the room: 2

Size of rooms

Between 14 and 20 sqm

Bathroom facilities

Hair dryer
Monodose products

Room facilities

Children bed
TV
Mirror or luggage case
Internet connection or telephone

Furnishing

Historic furniture
Desk / table and chairs
Sofa / armchairs

Cleaning services

Daily

Services

Guides / maps / books available
Guestbook
Discounts in local shops and restaurants for the guests

Holiday themes - the place

Arts town

Holiday themes - town size

Town - between 25.000 and 100.000 in.

Holiday themes - area features

Near monuments
Arts or archeologic area
Cultural events and arts exhibitions
Wine and food attractions area
Local crafts
Historic centre

Holiday themes - house features

Historic house
Charm
Business
Romantic atmosphere

Breakfast

Breakfast included, in the BURALLI pastry shop, via cenami 3.

TopBnB

Lucca Charm

Member since August 2019 | 15,994 hits

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Website

My calendar is updated

Response rate: High

Response time: within a few hours

Conditions

Check-in from 3:00 PM to 7:00 PM

Check-out before 10:30 AM - If you're late you may be charged for an extra night

Area city center

Airports

Pisa Airport - Galileo Galilei 18 Km
Florence Airport - Peretola 56 Km

Train Stations

Lucca Train Station 544 m

*Distances As The Crow Flies

Google Maps | Street View

In The Surroundings

*Distances As The Crow Flies

100% genuine reviews, written by real guests!

Very good

Overall Rating 9.1 / 10
68 reviews

Write a review

Property

Cleaning

Host

Location

Price/Quality

Breakfast

Reviews from other sites

Google

Very good

9 (143 reviews)

TripAdvisor

Very good

9.2 (112 reviews)

What guests say

Guests typically praise the property's excellent central location, making it perfect for exploring Lucca and close to shops and restaurants. Hosts are described as friendly, helpful, and welcoming. Rooms are generally clean, comfortable, and nicely decorated, though a few reviews mention occasional cleanliness or noise issues. Breakfast is usually provided at a nearby café and is considered good but somewhat basic. Overall, the property offers great value for money and a pleasant atmosphere for staying in Lucca's historic center.

Based on guest reviews. AI-generated.

sergio

Property in an excellent location, with welcoming and clean rooms. The host is extremely helpful. The only drawback: since the property is in an old building, the rooms are on the first floor without an elevator. Breakfast could be improved.

stayed from 08/25/2025 to 08/26/2025

crispin

Excellent location, very good host. Sensational city, very good stay, Gracia Matheo :)

stayed from 08/01/2025 to 08/03/2025

peggy

Just 15 minutes walk from the station. The new owner is very kind, helpful and flexible. The rooms are clean and the location is in the middle of the center. It brings joy to your room. 😀 Breakfast is around the corner. The croissant with pistachio is awesome to try.

stayed from 08/01/2025 to 08/02/2025

The answer from the host:
Grazie Mille Peggy, sei stata molto gentile, molto educata e hai lasciato la camera in condizioni ottime. Sarei felicissimo di poterti ospitare di nuovo. Matteo.

valeria

Young and helpful hosts, maximum availability. Excellent location, elegant rooms. Great.

stayed from 07/30/2025 to 08/01/2025

simone

The B&B is in an enviable location, close to Napoleon Square. The owner is a really nice person, and we had a great time. Highly recommended!

stayed from 07/27/2025 to 07/28/2025

loredana

Terrible experience with an old room, everything is dilapidated and the floor is sloped.

stayed from 07/24/2025 to 07/26/2025

The answer from the host:
Buon giorni Signora Ragone, mi spiace per la sua recensione, ma sono del parere che il dialogo tra gestore e cliente è sempre costruttivo. Nessuna sua lamentela durante il soggiorno di 2 giorni. Quindi mi chiedo il perché dei suoi punteggi. Fermo restando che siamo sempre a disposizione dei nostri alloggiati, la saluto. Alfredo.

angelo

Clean, comfortable, very central, very kind host.

stayed from 07/24/2025 to 07/25/2025

benjamin

benjamin rated this property but he didn't leave any comment

stayed from 07/19/2025 to 07/20/2025

elena

Great facility in the center of Lucca. Friendly and helpful staff. Clean hotel and comfortable room with the right spaces.

stayed from 07/21/2025 to 07/22/2025

emanuela

Very kind owner. Excellent location.

stayed from 07/21/2025 to 07/22/2025

The answer from the host:
Buongiorno, Gentile Cliente e grazie per la Sua recensione. Saluti, Alfredo

Property rating: It was a lovely and comfortable room/bathroom and the AC worked well. But the refrigerator didn't function and the shower water temperature fluctuated a lot. Cleaning: The sheets seemed a little dirty, but the bathroom was cleaned well and the bed was arranged daily. I liked that there wasn't much that went to waste (like cleaning already clean towels). Location: In the center of the city, couldn't be better! Host: Matteo was so friendly and welcoming and was a pleasure to talk to. Quality/Price: The price is great! I think the quality score is just affected by the defects like the refrigerator and water temperature. Breakfast: I liked how close it was to the room and the quality of the food, but the options were very limited and they didn't have oranges for orange juice one day. Still, a great bakery and location.

stayed from 07/09/2025 to 07/16/2025

tamara

It was very pleasant. Excellent location, right in the heart of Lucca. The room was tastefully furnished and equipped with a small refrigerator and a kettle for tea and coffee. The cleaning of the room was done daily. The host was very kind. In short, I highly recommend it! Thank you so much.

stayed from 07/11/2025 to 07/14/2025

ernesto

In the heart of Lucca, beautiful experience.

stayed from 07/13/2025 to 07/14/2025

francesco

🤷‍♂️.

stayed from 07/10/2025 to 07/11/2025

The answer from the host:
Buon giorno Sig. Francesco, nonostante aver anticipato il Vs. Check in ed essere disponibile alle Vs. esigenze, nulla è trapelato di quanto da Voi espresso nella recensione scritta quindi non capisco la votazione. Non nascondo che mi ha profondamente turbato, consapevole, che ogni giorno, tutto ciò che è nella nostre possibilità viene fatto, per il miglior soggiorno dei nostri Clienti. Grazie per aver recensito. Saluti. Alfredo.

giancarlo

Nothing to say about the kindness of the staff and the location of the property, which are excellent. However, there is much to criticize about the cleanliness of the bathroom in the room, with a clogged shower and obvious signs of previous occupants.

stayed from 06/25/2025 to 06/27/2025

The answer from the host:
Buon pomeriggio mi scuso per l'inconveniente. Grazie per la Sua cortese recensione. Alfredo

giorgia

Good bed & Breakfast. Central. Excellent hospitality and courtesy and availability.

stayed from 06/21/2025 to 06/23/2025

The answer from the host:
Grazie per la gradita recensione Alfredo

orietta

Cozy, clean room, everything works, in the center and owners are really friendly and nice.

stayed from 06/18/2025 to 06/21/2025

The answer from the host:
Buongiorno, grazie per la gradita recensione Saluti Alfredo e Anna

einar

I had a wonderful stay at Lucca Charm. You have to look closely to find the place, but the location is perfect to experience Lucca town. I was very well met at arrival. Room was nice - my room had a separate bath, but it was only for this room and it was very spacious and clean. The breakfast is given at a nearby bakery, and that was also fine, but be aware that it's just an Italian breakfast. It's a bit early check out, and they came to my door 10 min. before to check that I was ready to leave, and I didn't like that - not a big issue, but that was not polite in my opinion. Anyway - I would stay here again, and recommend the place for a stay in the beautiful town of Lucca.

stayed from 06/14/2025 to 06/15/2025

The answer from the host:
Gentile Cliente La ringrazio per la Sua cortese recensione. saluti Alfredo

jessica

Nice B&B in the center of Lucca. Nice host. The shower and toilet of your room are located in the hallway. Each room has its own toilet and shower, which can be locked. Nice typical Tuscan room. Price/quality top!

stayed from 06/04/2025 to 06/05/2025

The answer from the host:
Buongiorno grazie per la sua gradita recensione

john

Excellent room and super friendly host, super location.

stayed from 05/31/2025 to 06/03/2025

The answer from the host:
Grazie per la sua gradita recensione Alfredo

daniela

daniela rated this property but he didn't leave any comment

stayed from 04/24/2025 to 04/25/2025

The answer from the host:
Buonasera grazie per la recensione Alfredo

alessandra

The property is in the city center, so the location is excellent! Alfredo, the owner, was very kind and helpful (for example, allowing us to leave our backpacks after check-out), the room was very cute and clean! We definitely recommend it!

stayed from 04/26/2025 to 04/27/2025

The answer from the host:
Buonasera, grazie per la gradita recensione

antonio

Property: 7 | Cleaning: 7 | Host: 8 | Location: 9 | Price/Quality: 8

stayed from 04/26/2025 to 04/27/2025

The answer from the host:
Buongiorno, grazie per la cortese recensione ALFREDO

enrico

Beautiful room, spacious and functional. Clean and tidy bathroom with everything necessary. The host is friendly and helpful, ready to recommend places and restaurants not to miss. Great breakfast at the bar just 30 seconds from the room. Special place, right in the city center.

stayed from 04/23/2025 to 04/24/2025

The answer from the host:
bUONGIORNO gRAZIE PER LA GRADITA RECENSIONE sALUTI aLFREDO

antoine

The host Leonardo was very helpful and friendly. He showed us where to park our car and how to get into and out of the ZTL zone. The rooms are nice and clean. The rooms are cleaned every day by a clean lady. The beds are ok. There is even a small fridge in the room. There are 4 rooms available, 2 rooms with bathroom inside the room and 2 rooms with a bathroom on the other side of the hallway. The breakfast is around the corner in a pasticceria. But you can only order 1 sweet part (dolce) and a café or tea. If you order something like a sandwich this is not included and you have to pay for it. The entrance of the bnb is located next to the pharmacia and you have to get up on 2 stairs to get to the first floor to reach the front door of the bnb. We had a really good time and we would like to go here again for our next visit to Lucca. The host is only speaking Italian.

stayed from 04/22/2025 to 04/24/2025

The answer from the host:
Buongiorno grazie per la gradita recensione Saluti ALFREDO

pierre

Excellent location, in the heart of the city. Great welcome also from Alfredo. I recommend it.

stayed from 04/18/2025 to 04/19/2025

hedda

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Really charming quiet place in Lucca old town, near shops, cafes, restaurants and train station. Alfredo is gracious and efficient. The rooms are spacious and beautifully decorated. Enjoyed our stay, thank you very much.

stayed from 04/14/2025 to 04/16/2025

antonella

Great location, everything very well maintained, friendly and kind host who even helped me with my luggage. The only suggestion is to change the mattress.

stayed from 04/11/2025 to 04/12/2025

The answer from the host:
Buongiorno, grazie per la sua gradita recensione Alfredo

umberto

umberto rated this property but he didn't leave any comment

stayed from 04/04/2025 to 04/05/2025

luca

Convenient location to visit the center of Lucca and close to parking. Welcoming structure. Very helpful staff.

stayed from 12/31/2024 to 01/03/2025

marina

marina rated this property but he didn't leave any comment

stayed from 12/29/2024 to 12/31/2024

The answer from the host:
Gentile cliente grazie per la sua recensione Saluti Alfredo

angelo

Kindness and precision in addition to the beauty of being in the city center. Excellent finishes of the rooms in style with the antiquity of the building.

stayed from 01/02/2025 to 01/03/2025

The answer from the host:
Buonasera, grazie per la cortese recensione Saluti Alfredo

marco

marco rated this property but he didn't leave any comment

stayed from 12/29/2024 to 12/30/2024

The answer from the host:
Gentile Cliente, La ringraziamo per la Sua gradita recensione e lo staff Vi augura Buon 2025 e cordiali saluti, Alfredo

diego

Hello, I recommend Lucca Charm to anyone who wants to visit the city of Lucca. Excellent location in the city center, perfect room, and the breakfast offered at the Buralli pastry shop is excellent! Highly recommended.

stayed from 12/28/2024 to 12/29/2024

The answer from the host:
Buon pomeriggio, Gentile Cliente e La ringrazio per le belle parole spese. AugurandoVi Buon 2025, porgo cordiali saluti. Anna

giovanni

The structure is well located, the host is very kind and available with great advice on the city and restaurants. The room is very nice even though having the bathroom outside in front of the room could have been a problem, instead it was a wonderful experience. See you soon!

stayed from 12/07/2024 to 12/08/2024

maurizio

Historic palace in the city center, room with period furnishings, well maintained, clean, owner’s friendliness, and excellent value for money.

stayed from 11/23/2024 to 11/24/2024

The answer from the host:
BUONASERA,GENTILE CLIENTE lA RINGRAZIO PER L BELLE PAROLE SPESE ALFREDO

josef

josef rated this property but he didn't leave any comment

stayed from 10/24/2024 to 10/28/2024

christopher

christopher rated this property but he didn't leave any comment

stayed from 10/16/2024 to 10/18/2024

jakub

jakub rated this property but he didn't leave any comment

stayed from 10/15/2024 to 10/16/2024

sebastiano

sebastiano rated this property but he didn't leave any comment

stayed from 09/28/2024 to 09/29/2024

The answer from the host:
Buongiorno, grazie per la sua gradita recensione Saluti Alfredo

anna

I slept very poorly due to the lack of sound insulation, given the proximity to the center. Noisy disturbances all night and a mattress that causes back pain.

stayed from 10/05/2024 to 10/06/2024

The answer from the host:
Buongiorno, per quanto riguarda le finestre sono state sostituite 10 mesi fa ,non ho avuto più nessuna lamentela Per il materasso idem, mi dispiace he si sia trovata non a suo agio Saluti e buona fortuna Alfredo

laura

laura rated this property but he didn't leave any comment

stayed from 09/15/2024 to 09/17/2024

concetta

I was looking for a structure in the historic center and convenient for those like me traveling by train. Indeed, the location is fantastic, convenient, and right in the center. Mr. Alfredo has always been kind and helpful with all my requests. The room is clean and in line with the amount spent. Even on the day of departure, I was able to take a nice tour of Lucca, leaving my luggage at the structure and picking it up just before leaving. I will definitely return.

stayed from 09/14/2024 to 09/16/2024

emanuela

Good accommodation, right in the center, a stone's throw from the cathedral. The breakfast, to be consumed in a pastry bar near the B&B, is a little too meager. In any case, we had a good time.

stayed from 08/23/2024 to 08/26/2024

The answer from the host:
Buonasera grazie per la sua cortese recensione Saluti Alfredo

matteo

matteo rated this property but he didn't leave any comment

stayed from 08/16/2024 to 08/17/2024

The answer from the host:
Buonasera, grazie per la cortese recensione Saluti Alfredo

marco

Excellent value for money, very central location.

stayed from 08/11/2024 to 08/12/2024

samanta

I have just been in this beautiful jewel in the historic center of Lucca. I had booked a double room, but I was given a beautiful quadruple room instead. Moreover, as soon as I arrived, the owners made sure to have the room cool by turning on the air conditioner before my arrival. Additionally, there is complimentary water in the fridge, which is a nice touch for these hot days of August. Furthermore, in the evening, I was able to watch a movie on Sky (always included in the room). We had a great time, and even our dog was welcomed without any issues. Unfortunately, we were just passing through Lucca and could only stay for one night. Thank you for everything, see you soon.

stayed from 08/11/2024 to 08/12/2024

The answer from the host:
Gentile cliente ,grazie per la sua cortese recensione, facciamo il possibile per mettere i ns clienti a proprio agio Saluti Alfredo

agamir

If I could give more than 10, I would. Starting from the host, he is extremely attentive and friendly. The room is clean, large, and very cozy. Easy check-in and easy check-out. Definitely recommended to all types of tourists.

stayed from 08/08/2024 to 08/09/2024

christine

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8

The B&B is one of the most beautiful and lovingly decorated places we have ever stayed. Alfredo is incredibly friendly and discreet. We were able to bring our bikes (racing bikes) into the room (even though the stairs to the 1st floor were very narrow) and the owners were very flexible. The breakfast at the café around the corner was very good and the location is simply unbeatable. The air conditioning saved us after our tour through Tuscany! We would come back anytime!

stayed from 07/18/2024 to 07/19/2024

maria

I suggest improving the lighting in both the room and the stairs, which are quite dark.

stayed from 07/14/2024 to 07/16/2024

The answer from the host:
Gentile Cliente, La ringrazio per la Sua recensione. L'illuminazione soft all' interno delle camere è una scelta voluta. Per le scale farò presente al capo condomine. Saluti Anna

alessandro

Great bed and breakfast. Very clean, very central.

stayed from 07/16/2024 to 07/17/2024

The answer from the host:
Grazie per la sua cortese recensione Saluti Alfredo

laura

Great choice for the Lucca Charm, Summer Festival and more, perfect location 👍 I gladly recommend it!

stayed from 07/12/2024 to 07/13/2024

The answer from the host:
Grazie per la sua cortese recensione Saluti Alfredo

elisa

elisa rated this property but he didn't leave any comment

stayed from 07/11/2024 to 07/12/2024

The answer from the host:
Buon pomeriggio, grazie per la sua gradita recensione Alfredo

daniele

daniele rated this property but he didn't leave any comment

stayed from 06/22/2024 to 06/23/2024

The answer from the host:
Grazie saluti Alfredo

robbie

Lovely accommodation. We enjoyed everything and will stay here again. Highly recommended.

stayed from 06/15/2024 to 06/16/2024

paul

paul rated this property but he didn't leave any comment

stayed from 05/20/2024 to 05/22/2024

The answer from the host:
Good morning Dear Customer, thank you for your review which we appreciated. Best regards Alfredo

robin

Property: 10 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 10

Excellent stay as always in this lovely little bed and breakfast. Brilliant location for seeing Lucca and having all the facilities at the doorstep. Friendly host Alfredo. Very good value for money, thank you.

stayed from 05/20/2024 to 05/23/2024

The answer from the host:
Good morning Mr. Fisher and thanks so much for your beautiful words. Regards Alfredo

gian luca

Great Bed and Breakfast. Very kind and friendly manager. Highly recommended.

stayed from 05/17/2024 to 05/19/2024

The answer from the host:
Buon giorno Sig. Lauro La ringrazio per la Sua recensione. Un caro saluto Alfredo

massimo

Property: 7 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 7

massimo rated this property but he didn't leave any comment

stayed from 04/26/2024 to 04/27/2024

The answer from the host:
Gentile Cliente, La ringraziamo per la Sua cortese recensione. Saluti Alfredo

lorenzo

Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Very comfortable and very clean room, excellent value for money and excellent location.

stayed from 10/07/2023 to 10/10/2023

brian

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Very quaint, charming old building. A real novelty to stay there. Almost like stepping back in time. Room was comfortable and clean and reasonably modern with all of the usual amenities. The proprietor was quite helpful by allowing me to store my luggage after checking out. Did not have breakfast so could not rate it. Would stay there again.

stayed from 09/14/2023 to 09/15/2023

claudia

Super quiet, comfortable and clean accommodation. I highly recommend it if you come to enjoy the city as it has everything close by.

stayed from 10/14/2022 to 10/15/2022

andrea

I stayed for one night. Ideal place to visit Lucca. Highly recommended.

stayed from 08/14/2023 to 08/15/2023

The answer from the host:
Grazie per la Sua recensione. Saluti Alfredo

roberto

Everything perfect. Comfortable, functional, very central and very welcoming, like the manager/owner.

stayed from 10/26/2022 to 10/27/2022

cinzia

Located in the heart of the historic center, practically a few steps from all the main monuments. Endrio, the owner, is a fantastic person, very friendly and helpful. For those who want to detox from the car, this is the right place. When you arrive, you park the car and don't touch it anymore. Everything you need is within a few steps of you. Excellent value for money. Thank you for everything and if we return to Lucca we will definitely return to B&B Lucca Charm!

stayed from 03/12/2022 to 03/13/2022

angela

Great stay.

stayed from 07/10/2021 to 07/11/2021

The answer from the host:
Grazie per aver soggiornato a Lucca Charm! È stato un immenso piacere ospitare 2 splendide persone come voi, alla prossima! Endrio.

susanna

susanna rated this property but he didn't leave any comment

stayed from 05/29/2021 to 05/30/2021

The answer from the host:
Grazie infinite per aver soggiornato a Lucca Charm! È stato un piacere conoscere 2 simpatiche persone come voi oltre che un onore ospitarvi. Spero proprio di rivedervi a Lucca (Charm ovviamente. Alla prossima e..BUONA VITA. Endrio.

stefano

We stayed only one night, this was enough to understand that in this b&b you feel good and I recommend it to everyone without a doubt! Thank you for the excellent welcome. I hope to come back soon to Lucca and to this b&b.

stayed from 08/01/2020 to 08/02/2020

The answer from the host:
Innanzitutto chiedo scusa per la imperdonabile tardiva risposta (non avevo visto la recensione) !!! Ospitarvi a Lucca Charm è stato un onore oltre che un immenso piacere. Ospiti come voi, sono la spinta che ci ha fatto andare avanti per provare a superare tutte le avversità del periodo (non ancora finito, purtroppo).. E se tornerete a Lucca Charm, 10% di sconto sul prezzo di B%B. it!!! Saluti Endrio.