Nadia

Berna Hotel

TopBnB Very good 9.1 / 10

(178 reviews)

Largo Fratelli Alinari, 11 - Firenze (FI) - Area: city center | Map

National identification codeCIN: IT048017A1U8UKOLPC

Regional identification codeCIR: 048017ALB0242

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Category
Hotel

Rooms
14

Breakfast
optional

Bathroom
Ensuite
for some rooms

Guests in this venue liked

Near the station
In the city center
Cheap
Shopping area
Abundant breakfast
Very new
Near the metro
Charming property
The design of the property
Spectacular view
Near spa
Near the airport
By the river

Description

Hotel Berna is a cozy hotel located in Florence, only 30 meters from the train Station of Santa Maria Novella, immediately next “conad” supermarket.

We are just a short walking distance from the main monuments of the historic center such as the Duomo, the Ponte Vecchio, Galleria degliUffizi, Piazza della Signoria, Palazzo Pitti.

A few meters away you can visit the quaint market San Lorenzo and you can find also the Conference Center and "Fortezza da Basso" that in spring and summer time, organizes concerts and outdoor parties.

The reception staff will be happy to advise you about events, attractions, restaurants, shopping and many more in order to offer an unforgettable stay in our fabulous Florence!
Our hotel offers the possibility of parking in a partner car park near the hotel at the price of €35 per day. (excluding minivans and SUVs for which the rate is €45/per day). Please note that the garage mentioned above has a limited number of spaces and we need your written confirmation before your arrival to book.

We just wish you have a pleasant stay, remembering you that your satisfaction is our pleasure!
So, do not hesitate to declare us your needs and preferences..

We are here for you and this is your moment !!!
Thanking you for your preference,
Welcome by all the staff !!!

Rooms and Rates

To accommodate the needs of all our guests, we regret that we cannot accept pets.

Features

Number of rooms with own bathroom inside the room (ensuite):

Air Conditioning
Romantic Atmosphere
TV
Free Wifi
Family
Business
Hair dryer
Fine Design
Charm
Heating

*Declared by the Innkeeper

All Features

Various information

Rooms with air conditioning
Internet access
English speaker
French speaker
Spanish speaker

House features

Recently restored house
Sharing areas available for guests
Panoramic location
Insured house

Air conditioning and heating systems of the house

Certified systems
Heating systems
Air conditioning
Room temperature controller
Double glazing or solar panels

Electric system

Certified systems
Emergency lights or fire exit directions

Location and surroundings

City centre
Near (within 10 mins) pubblic transports
Near (within 45 mins) train station / airport / port

Number of rooms

Total number of rooms: 9
Number of rooms with own bathroom inside the room (ensuite): 9

Size of rooms

Between 14 and 20 sqm

Bathroom facilities

Bathrooms restored in the last 5 years
Hair dryer

Room facilities

Children bed
TV
Mirror or luggage case
Fridge
Internet connection or telephone

Furnishing

Desk / table and chairs

Cleaning services

Daily

Services

Guides / maps / books available
Local events calendar

Holiday themes - the place

Arts town

Holiday themes - town size

Metropolis - over 300.000 in.

Holiday themes - area features

Near monuments
Cultural events and arts exhibitions
Metropolitan area
Historic centre
Shopping area

Holiday themes - house features

Fine design
Charm
Family
Business
Romantic atmosphere

Breakfast

Breakfast is served every morning in the breakfast room from 8. 00 AM to 09. 30AM.

Please check on your reservation if breakfast is included in the price.

In the event that it were not included in the price, you can still request it upon arrival.

Please note that for any food allergies and intolerances you need to inform us in writing during the booking process, it will be communicated by the hotel if the request product can be acquired or not.

Video

TopBnB

Hey from Nadia

Member since April 2010 | 92,012 hits

We are women, passionate about travel, good food, good companies. We like to think that every day we welcome our guests just as we would like to be welcomed!
A clean, pleasant, warm, comfortable and hospitable environment.. with many more "cuddles"; -)
When we travel we want to discover and know. We are here, eager to meet every traveler: becoming our point of reference in this Florentine adventure is what satisfies us most. And the best is when our friends come back to visit us again and again !!!

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My calendar is updated

Response rate: High

Response time: within a few hours

Conditions

Check-in from 2:00 PM to 7:30 PM

Check-out before 10:30 AM - If you're late you may be charged for an extra night

Area city center

excellent location, it is located 50 meters from the train station of Santa Maria Novella, in a way by which you can reach the heart of the city with a short walk.
From the station you can catch the bus to the historic center and the Florence airport "Amerigo Vespucci", as well as suburban bus direct to the outlet Luxury Mall, a unique opportunity to shop for affordable prices.

From this privileged position, the step towards the artistic wonders of the historic center of Florence is very short. You will discover easily the Accademia Gallery and the Uffizi Gallery, Piazza della Signoria, the Church of Santa Maria Novella, the Duomo, the Basilica of San Lorenzo, the Medici Chapels, Palazzo Pitti and Ponte Vecchio...
From the Hotel Bern is also particularly easy to get to the Florentine business facilities, such as the Fortezza da Basso, the Palazzo dei Congressi and Palazzo degli Affari.

Airports

Florence Airport - Peretola 5 Km
Pisa Airport - Galileo Galilei 69 Km

Train Stations

Florence Santa Maria Novella Train Station 219 m

*Distances As The Crow Flies

Google Maps | Street View

In The Surroundings

Florence Santa Maria Novella Train Station 219 m
Piazza di Santa Maria Novella 331 m
Oratory of Vanchetoni 428 m
Florence Fairs and Exhibitions Centre 460 m
Baptistery 518 m
Cathedral 551 m
Cenacolo di Santa Apollonia 567 m
Piazza Ognissanti 623 m
University - Faculty of Architecture 628 m
Accademia Gallery 660 m
University 721 m
Piazza della Signoria 864 m
Palazzo Vecchio 908 m
Municipal Theatre 934 m
Ponte Vecchio 957 m

*Distances As The Crow Flies

100% genuine reviews, written by real guests!

Very good

Overall Rating 9.1 / 10
178 reviews

Write a review

Property

Cleaning

Host

Location

Price/Quality

Breakfast

Reviews from other sites

Google

Very good

9 (432 reviews)

TripAdvisor

Very good

8.6 (461 reviews)

What guests say

The property is highly praised for its prime location, just steps from the main train station and Florence’s city center, making it ideal for sightseeing. Guests consistently note the cleanliness, modern feel, and comfort of the rooms, as well as the warm and helpful staff, especially the manager Nadia. Breakfast is described as ample and varied, and the value for money is considered excellent. Minor issues occasionally mentioned include the size of some bathrooms or nighttime street noise due to the central setting. Overall, the property is widely recommended for a pleasant and convenient stay in Florence.

Based on guest reviews. AI-generated.

kaye

Nadia and her team at Hotel Berna were attentive and wonderful hosts in every way! The elevator is a great help with luggage. We did not eat breakfast, but it looked delicious! Perfect location near everything!

stayed from 09/09/2025 to 09/10/2025

fabio

Excellent welcome, the hotel is very well located, 100 m from the station and a short walk from the center. I highly recommend it.

stayed from 08/19/2025 to 08/20/2025

rita

Clean room, very kind and helpful staff. Thanks for everything.

stayed from 08/11/2025 to 08/12/2025

giorgia

Special mention for Nadia, always available and very kind.

stayed from 06/28/2025 to 06/29/2025

maria

maria rated this property but he didn't leave any comment

stayed from 06/10/2025 to 06/14/2025

tiziana

The structure is excellent in everything.

stayed from 04/07/2025 to 04/08/2025

Everything is perfect!

stayed from 03/29/2025 to 04/01/2025

francesca

Simple structure but equipped with every comfort. Excellent cleanliness and Mrs. Nadia very kind and helpful.

stayed from 03/29/2025 to 03/30/2025

guglielmo

Great property, very close to the station and just a few steps from the center and the most important museums. The staff is always available and friendly. Daily cleaning of the room. It was a perfect stay from every point of view.

stayed from 03/17/2025 to 03/22/2025

flaminia

Impeccable structure, excellent value for money with courteous and professional staff.

stayed from 03/15/2025 to 03/16/2025

I felt like one of the family! Even though the hotel is small, it is equipped with an iron, board, safe, kettle, many types of herbal teas, minibar, hairdryer, and TV. The breakfast offers sweet and savory foods. Fantastic staff!

stayed from 03/12/2025 to 03/14/2025

paolo

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Everything is very positive.

stayed from 02/28/2025 to 03/03/2025

massimo

Property: 8 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 8

Everything is okay, the only downside is a bit of noise at night since it is in a busy area.

stayed from 03/08/2025 to 03/09/2025

giovi

We have just stayed with my family at the Hotel Berna in Florence and I can only give a more than positive review. Nadia, the owner, welcomed us with a courtesy and availability that made our stay truly special. From the moment of booking, Nadia was always very cordial and ready to answer every question, making us feel welcome even before we arrived. Upon our arrival, the welcome was very warm, we were able to take the room much earlier than expected and enjoy the beauties of the city right away. The morning breakfast was abundant, tasty, and with a variety of options, along with Nadia's always smiling and helpful company, created a family and welcoming atmosphere, making everyone feel at home. The room was spacious, very cozy, and equipped with every comfort. Comfortable beds, a large and functional bathroom with a big shower, refrigerator, Wi-Fi, and a kettle for tea or coffee in the room, which is always a pleasant addition. Furthermore, the location of Hotel Berna is practically exceptional: just three minutes walk from Santa Maria Novella station and practically steps from the heart of Florence. It is perfect for those who want to explore the city without having to travel long distances. Overall, our stay at Hotel Berna was perfect, and much of the credit goes to Nadia's attentive and warm management. If you are looking for a hotel that makes you feel at home, with a warm welcome and high-quality services, this is the right place. Maximum rating for Nadia and her establishment. We will definitely return to this hotel.

stayed from 03/04/2025 to 03/05/2025

pier

pier rated this property but he didn't leave any comment

stayed from 02/08/2025 to 02/09/2025

jessica

jessica rated this property but he didn't leave any comment

stayed from 01/17/2025 to 01/18/2025

grazia

The staff is kind and helpful. Nadia is very nice and welcoming. Spacious and clean rooms, comfortable shower in the bathroom. Family atmosphere. Highly recommended.

stayed from 12/31/2024 to 01/02/2025

grazia

Beautiful structure. Nadia is a kind, friendly, and helpful person.

stayed from 12/20/2024 to 12/22/2024

maria

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

The hotel is clean, in an excellent location, warm and comfortable rooms. Nadia is very kind. We will definitely return and recommend it.

stayed from 11/30/2024 to 12/01/2024

rashad

I really enjoyed my stay at Hotel Berna. The staff was very attentive and helpful, and the owner, Nadia, was so kind and amazing. I loved the fact that the hotel is a short walk (less than 5 minutes) away from the train station. It made things very convenient. I will definitely consider staying here when I return to Florence.

stayed from 10/03/2024 to 10/07/2024

maria

maria rated this property but he didn't leave any comment

stayed from 10/01/2024 to 10/03/2024

sunao

Property: 6 | Cleaning: 9 | Host: 5 | Location: 9 | Price/Quality: 5

Noticing the sharing shower/toilet at the last minute, it would be appreciated if they informed about the special price that comes without a private shower/toilet. It was odd to pass by the reception whenever I needed to use the shower/toilet.

stayed from 09/16/2024 to 09/19/2024

The answer from the host:
Noi ti abbiamo inviato la mail appena prenotato per informarti e sul sito e menzionato che in quella tipologia di camera il bagno e "condiviso" ci dispiace del inconveniente, ma potevamo annullare la tua prenotazione e non era del tuo gradimento speriamo che la prossima ci da l'occasione di rimediare.

eiko

Nadia and the other staff were very supportive, kind and polite. This hotel experience is one of the best memories of my stay in Florence.

stayed from 06/12/2024 to 06/15/2024

maria

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Great! Very clean, well appointed, staff very friendly.

stayed from 06/10/2024 to 06/11/2024

sabrina

First of all, the great kindness of the girl who manages the structure, then the excellent breakfast (sweet and savory), the cleanliness and spaciousness of the room, the location, make this structure perfect. A bit expensive but in line with Florence's prices.

stayed from 04/13/2024 to 04/14/2024

antonella

Unfortunately, I didn't have a good experience. Near the station, so at night there were various complications. Shouts, fights, and sounds of broken bottles that didn't let me close my eyes.

stayed from 04/18/2024 to 04/19/2024

marco

We were treated well, excellent reception strategic location.

stayed from 03/30/2024 to 04/01/2024

kounosuke

Property: 7 | Cleaning: 8 | Host: 7 | Location: 10 | Price/Quality: 6

Maybe the detailed information is good to be told before the arrival. For example, about my room, the bathroom is separately located from the bedroom. This would be one important factor to consider during the stay. Hope you think of it. But totally it was a nice stay for me.

stayed from 03/05/2024 to 03/07/2024

claudio

Great reception, very helpful staff. Claudio from Novara.

stayed from 03/04/2024 to 03/06/2024

camilla

camilla rated this property but he didn't leave any comment

stayed from 02/10/2024 to 02/11/2024

maria elena

Property: 8 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 10

A ground floor hotel, very well maintained, recently renovated and welcoming. Spacious and pleasant room, with comfortable beds and antique wardrobe. New bathroom and balcony. Close to the train station and city center. Highly recommended.

stayed from 02/10/2024 to 02/11/2024

paul

Excellent host. Awesome room. Very happy with the breakfast. Great location!

stayed from 01/13/2024 to 01/15/2024

eleonora

Brand new, modern and clean hotel. Excellent location, just steps from the Florence train station and very central. We could move everywhere on foot. Extremely kind and helpful staff. Recommended.

stayed from 11/01/2023 to 11/04/2023

simon

I had a really nice stay at Berna Hotel - very friendly and welcoming staff, who went the extra mile for the guest. The hotel is located in the city center right next to the railway station, not far from restaurants and tourist attractions in Florence. Rooms are small but clean and the breakfast was just wonderful. Thank you very much Hotel Berna Team - especially for making things possible.

stayed from 09/13/2023 to 09/14/2023

john

Property: 9 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 10

Nadia was a great host. She and the other staff were very accommodating. They made my stay very enjoyable. \n\nThe place was clean and the WiFi was fast in the main area.

stayed from 08/24/2023 to 08/26/2023

nicola

Perfect structure for the location (very close to Santa Maria Novella train station) and for the courtesy of the staff.

stayed from 07/05/2023 to 07/06/2023

giuseppe

Excellent well-organized structure and especially in a very central location just a few steps from the cathedral. Bus and tram stop right at the doorstep. Maximum kindness from the manager, couldn't ask for more. Highly recommended.

stayed from 05/17/2023 to 05/18/2023

michele

It is a very good hotel for bed and breakfast. I enjoyed it very much. You will find Miss Nadia, the manager, a very kind lady who will welcome you and offer you high-level services. I recommend this hotel to all passengers. Very close to Duomo Square and all the sights of Florence. A very affordable hotel with very professional management. Thank you for your generosity in welcoming. I can't forget the check-out moment, I will miss you.

stayed from 05/07/2023 to 05/12/2023

manlio

Excellent structure practically in the center and in front of the station. Very convenient for moving to other cities to visit. Reception very helpful and too nice.

stayed from 04/25/2023 to 04/29/2023

andreas

Property: 8 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 6

Very nice host. Great location to reach any part of the city. A bit of street noise but not bad.

stayed from 05/01/2023 to 05/03/2023

marina

Property: 8 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 8

Excellent structure, excellent location, very kind staff, very helpful. To recommend.

stayed from 04/23/2023 to 04/25/2023

francesca

francesca rated this property but he didn't leave any comment

stayed from 04/15/2023 to 04/16/2023

paul

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Nice people.

stayed from 03/27/2023 to 03/30/2023

silvia

silvia rated this property but he didn't leave any comment

stayed from 03/11/2023 to 03/13/2023

filippo

We spent two nights at this Bed and Breakfast. At the beginning, we had the worst room, with a very small bathroom and no bidet. During the night, we heard frequent noises due to water suction problems in the bathroom pipes and noises from the autoclave system. Around midnight, the water in the bathroom was no longer available and the manager explained to us that it depended on the poor performance of the reserve, which, due to massive and constant use by multiple users throughout the day, could not guarantee adequate supplies. The next day we were moved to a better room in general; also, the water problem did not occur, plausibly because everyone used it at the same time, giving the reserve time to recharge. We would have appreciated being notified at the time of booking or, alternatively, some consideration on the price as a partial refund for the inconvenience, but none of this happened. For the rest, good breakfast, great location, kind and friendly manager and staff. Average cleanliness.

stayed from 03/10/2023 to 03/12/2023

claudio

claudio rated this property but he didn't leave any comment

stayed from 03/09/2023 to 03/10/2023

alberto

Property: 8 | Cleaning: 10 | Host: 10 | Location: 8 | Price/Quality: 8

The Berna Hotel is a bit spartan, but clean and welcoming, near Santa Maria Novella station. The strengths are the location, the price, the cleanliness, and the friendliness of the staff. The weak points are the noise and the fact that the room I stayed in did not have an en suite bathroom. However, highly recommended!

stayed from 03/05/2023 to 03/07/2023

antonio

antonio rated this property but he didn't leave any comment

stayed from 02/24/2023 to 02/26/2023

marta

Nadia is always very kind. Great location near the train station. Clean.

stayed from 02/21/2023 to 02/24/2023

mario

Property: 9 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 8

I will come back every time I need it.

stayed from 01/22/2023 to 01/23/2023

margherita

Great location, very clean room, breakfast service really excellent and abundant.

stayed from 01/06/2023 to 01/07/2023

daniele

Property: 7 | Cleaning: 9 | Host: 8 | Location: 10 | Price/Quality: 8

Excellent service and welcome.

stayed from 11/26/2022 to 11/27/2022

giovanni

Property: 8 | Cleaning: 9 | Host: 8 | Location: 10 | Price/Quality: 8

Lovely hotel, very clean, recently renovated, kind and helpful staff.

stayed from 11/11/2022 to 11/14/2022

charnell

The host/owner of this hotel makes for a very nice experience. Thank you for your exceptional hospitality.

stayed from 11/04/2022 to 11/07/2022

andrea

Recently renovated property, very convenient location, close to Santa Maria Novella Station and the Tramvia terminus. Room with everything you need and more (iron, slippers, toothbrushes, kettle, and refrigerator). Abundant buffet breakfast. All of this is complemented by the availability and friendliness of Nadia, with whom it is pleasant to stop and chat.

stayed from 10/30/2022 to 11/01/2022

giulia

Property: 5 | Cleaning: 7 | Host: 7 | Location: 10 | Price/Quality: 1

Room very close to the center. The staff was kind, but it's a big word to call that single room, precisely, a room. I hope the other rooms are better.

stayed from 10/29/2022 to 10/30/2022

valeria

Good value for money. Courtesy and kindness. Excellent location.

stayed from 10/16/2022 to 10/20/2022

agostino

The Berna Hotel is located in a great location, very close to the SMN train station and the center of Florence! The main attractions of the city can be reached in just ten minutes! Spacious rooms, large bathroom and all very clean! Super friendly and kind staff! Highly recommended!

stayed from 09/30/2022 to 10/02/2022

giuseppe

Very welcoming and extremely clean structure! A few steps from the center and close to the station. Area served by restaurants, bars, shops, etc. Nadia is an excellent host who welcomed us with her professionalism and friendliness! Excellent breakfast, there is everything. Recommended to friends and acquaintances.

stayed from 09/13/2022 to 09/17/2022

alessandro

Me, my son and my wife stayed 3 nights, the lady at the reception was very nice and friendly, everything was good, I recommend it.

stayed from 09/08/2022 to 09/11/2022

giulia

Nothing to say, very kind staff. Feeling at home. It will always be our reference point when we return to Florence!

stayed from 07/14/2022 to 07/15/2022

corrado

Property: 9 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 10

Excellent location, very friendly staff, we go there every 6 months for work, recommended.

stayed from 06/14/2022 to 06/15/2022

claudio

It feels like home. I recommend.

stayed from 06/09/2022 to 06/11/2022

carmine

Kindness and professionalism at the highest levels. Mrs. Nadia is a very professional and kind person. You really feel at home. Very close to the station, tram, shops, and restaurants of various kinds.

stayed from 05/23/2022 to 05/24/2022

marco

Very kind and very nice manager. To recommend.

stayed from 05/14/2022 to 05/17/2022

giovanna

We had a wonderful weekend with friends to celebrate Mother's Day together. We were very comfortable! We found clean and cozy rooms. Nadia was very kind in providing us with all the various directions and allowing us to leave our luggage until departure time.

stayed from 05/14/2022 to 05/15/2022

francesco

Friendly and helpful staff, excellent cleanliness, strategic location, close to points of interest. Experience to be repeated.

stayed from 04/28/2022 to 05/01/2022

donato

Excellent facility especially for the courtesy and hospitality of the manager. Excellent value for money. Highly recommended!

stayed from 04/16/2022 to 04/18/2022

samir

Beautiful hotel. Kind and helpful staff. Recommended.

stayed from 04/21/2022 to 04/22/2022

walter

Great for us. Very helpful, very good cleanliness, great breakfast, very good value for money.

stayed from 04/16/2022 to 04/18/2022

marco

Very clean hotel, even though it's close to the station we didn't hear any noise, comfortable beds, excellent location 2 minutes from the center, Mrs. Nadia was very sweet and kind.

stayed from 04/09/2022 to 04/10/2022

francesca

Clean, very well managed by the friendly and efficient Nadia, strategic location, great price. Highly recommended!

stayed from 04/05/2022 to 04/06/2022

Property: 8 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 8

I found myself well. I have nothing to add.

stayed from 03/26/2022 to 03/30/2022

chiara

Located on a floor of a building served by a small elevator, in a very close area to Santa Maria Novella station. The center is very easy to reach on foot: in about 15 minutes you can directly reach the cathedral, Uffizi, Arno etc. The room with a small balcony was quiet (double glass door), well illuminated, with modern furniture, kettle, and refrigerator. Private bathroom for disabled guests with crystal shower and bidet. Very courteous welcome, with availability for luggage storage both on arrival and departure. Small structure but with excellent continental breakfast.

stayed from 02/26/2022 to 03/01/2022

albino

We will definitely recommend this hotel to friends and acquaintances. We had the pleasure of staying there on February 28th. Elegant and meticulously cared for, it is truly very welcoming. We were very impressed by the presence of various 'optional' services, especially the kettle to make herbal teas at any time. Unfortunately, as soon as we arrived, we had a problem with the car and Mrs. Nadia, very kind and extremely helpful, immediately took action to help us quickly find a mechanic nearby.

stayed from 02/28/2022 to 03/01/2022

sara

Great location. Nadia was really helpful and kind. Clean room with everything you need. The luggage storage service was also excellent. We will come back!

stayed from 03/05/2022 to 03/07/2022

gabriella

gabriella rated this property but he didn't leave any comment

stayed from 02/21/2022 to 02/24/2022

salvatore

Structure that deserves more than the declared 2 stars: for its strategic location to visit the beauties of Florence, very clean and bright room and a large bathroom with a big shower where they provided slippers and a toothbrush, large and comfortable double bed, and with the double windows no noise from the street, but the difference is made by the staff working there, who met all our needs from the first contact to the departure, a special thanks to Nadia for her unforgettable coffee and cappuccino, better than the ones we had at the Bar. So thank you for everything, we felt at home.

stayed from 01/03/2022 to 01/06/2022

salsetta

Kindness and great attention to guests.

stayed from 12/29/2021 to 01/02/2022

ana

Clean, excellent reception!

stayed from 12/27/2021 to 12/30/2021

elisabetta

Thanks to Mrs. Nadia for her availability and kindness, excellent stay, clean room, comfortable bed, only downside the lack of a bidet.

stayed from 12/26/2021 to 12/29/2021

davide

Impeccable hotel, super helpful and kind staff in everything, we immediately felt at ease, the room fantastic, spacious and very clean, the morning breakfast, a fantastic thing, with everything and more, the hotel's location is strategic, a stone's throw from the station, in a very quiet area and a few minutes walk from the city's main areas of interest, our experience was fantastic also thanks to this structure and its staff, highly recommended, we will be back.

stayed from 12/17/2021 to 12/20/2021

angelique

Very nice hotel in the heart of Florence and close to the station. Excellent value for money. Nadia always available, she really made us feel at home throughout the stay. We will definitely come back.

stayed from 11/30/2021 to 12/03/2021

giuseppe

Excellent.

stayed from 11/22/2021 to 11/25/2021

tamara

Top-notch facility, very courteous staff ready to meet all customer needs.

stayed from 11/20/2021 to 11/21/2021

ciro

For the second year in a row, I returned to Florence with my partner, and for the second year I chose the Berna Hotel. A structure located a stone's throw from Santa Maria Novella and practically close to everything (Duomo, Signoria, Uffizi, Ponte Vecchio). Nadia is a kind and welcoming host, always available, the rooms are comfortable and clean, the breakfast really abundant, a good mix of sweet and savory. If I were to return to Florence again, Berna would definitely be my choice, a clean and comfortable hotel, recommended to anyone who wants to spend a few days in the city of Dante.

stayed from 11/01/2021 to 11/06/2021

giuseppe

Property: 10 | Cleaning: 10 | Host: 10 | Location: 8 | Price/Quality: 8

giuseppe rated this property but he didn't leave any comment

stayed from 06/27/2021 to 07/01/2021

marilena

Very kind and welcoming staff. Comfortable and clean room. Great location to easily reach every point of Florence.

stayed from 10/21/2021 to 10/23/2021

badù

Property: 7 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 6

badù rated this property but he didn't leave any comment

stayed from 10/30/2021 to 11/01/2021

mirco

Great for location, environment, and staff, so kind and professional. I couldn't ask for more. I will definitely come back.

stayed from 10/23/2021 to 10/24/2021

sara

The hotel is in a great location, just a few steps from the S.M.N. train station and the city center. The structure has been recently finely renovated, the staff is kind and helpful in providing information and advice. They provided us with the room before the expected check-in time and kept our luggage even after check-out. They accept holiday bonuses. I am completely satisfied!

stayed from 08/24/2021 to 08/27/2021

spenna

Everything always perfect. Great location and qualified staff. Top room cleanliness.

stayed from 08/23/2021 to 08/25/2021

francesco

Perfect location for those arriving from the station as well as being very close to the center. Friendly and helpful staff, excellent experience overall.

stayed from 08/24/2021 to 08/28/2021

alessandra

With my sister and my boyfriend, we spent five days in Florence and as a facility we chose the Berna Hotel for the very good reviews I read and I would say they were really right! Entering the room there was a scent of clean (in addition to the room being freshly air conditioned), we met Nadia, a really kind, helpful and super nice woman who gave us some tips and information on where to eat or how to get to certain places! The structure is really five minutes from the center of Florence and practically next to Santa Maria Novella! If you are going to Florence and looking for a great b&b I absolutely recommend the Berna Hotel by Nadia! You won't regret it.

stayed from 08/07/2021 to 08/11/2021

anell

My daughter and I had a great time. Nadia and her colleague were very helpful in every single request, from arranging the trip to breakfast for the child, to keeping our luggage before leaving. We were very happy and felt like family. Thank you also for the tips on touring the city. See you soon!

stayed from 08/01/2021 to 08/05/2021

rosario

Property: 8 | Cleaning: 8 | Host: 8 | Location: 9 | Price/Quality: 7

rosario rated this property but he didn't leave any comment

stayed from 07/24/2021 to 07/26/2021

giuseppe

Great hotel.

stayed from 07/15/2021 to 07/20/2021

gabriella

Even though I stayed in the Daphne Annex, I checked in and had breakfast at the Berna Hotel. I found the room ready, with clean sheets and a very comfortable mattress. My requests for extra pillows and towels were met without any problem and I was able to use the holiday bonus! The breakfast is abundant and if you have special requests just ask and Nadia will take care of everything. Very convenient if you arrive by train or Flixbus (SMNovella station and T1 stop from Villa Costanza just around the corner). Area with many shops and lots of activity but the new windows ensure silence. On the other side of the street, I highly recommend the Braciere Malatesta Restaurant, excellent prices and a variety of food to satisfy everyone, extremely courteous staff, fabulous internal gardens and atmosphere. A few steps from Piazza della Signoria, I recommend Gustarium for an excellent pizza with organic flour by the slice with quality ingredients and a great Spritz. I thank Nadia and her staff for the welcome and availability.

stayed from 06/26/2021 to 06/30/2021

flavia

Top of the top, very kind and well-prepared staff, thank you for everything.

stayed from 06/25/2021 to 06/28/2021

antonio

Decent and good location from the center.

stayed from 06/24/2021 to 06/26/2021

eva

Very welcoming and comfortable environment, very kind and cheerful staff, clean and affordable structure, relaxing rooms.

stayed from 06/25/2021 to 06/27/2021

ombretta

ombretta rated this property but he didn't leave any comment

stayed from 06/20/2021 to 06/23/2021

maurizio

Availability and friendliness frame a functional and clean location. Congratulations!

stayed from 06/21/2021 to 06/24/2021

yasmine

Property: 10 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 9

I am very satisfied with the hotel, in my opinion it should be a 3-star. It has been renovated less than a year ago, the rooms are beautiful, the location is excellent (in front of SMN), good quality/price ratio and very kind receptionist.

stayed from 06/17/2021 to 06/19/2021

maria agnese

Small and very nice hotel in the center of Florence. The staff is very kind and Nadia is super helpful. The cleanliness of the rooms is excellent as well as the various services. Absolutely recommended, especially for the excellent value for money. Until next time.

stayed from 06/11/2021 to 06/13/2021

anton

Property: 10 | Cleaning: 6 | Host: 10 | Location: 10 | Price/Quality: 8

anton rated this property but he didn't leave any comment

stayed from 06/09/2021 to 06/12/2021

francesca

The room had a blind bathroom 1m×1m made from a piece of the room. The toilet positioned in a way that it was impossible to sit because the legs hit the old worn wooden sliding door. The shower impossible to use because the water was scarce and there was no mixer. The room's air conditioner was unusable because it pointed at the bed. Very high cost, very poor quality!

stayed from 06/11/2021 to 06/13/2021

antonio

antonio rated this property but he didn't leave any comment

stayed from 06/04/2021 to 06/06/2021

matteo

matteo rated this property but he didn't leave any comment

stayed from 05/29/2021 to 05/30/2021

adrian

Very kind staff, close to the station, very convenient. Very nice, pleasant room. Definitely when we return to Florence, I will return here.

stayed from 05/29/2021 to 05/30/2021

giuseppe

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

giuseppe rated this property but he didn't leave any comment

stayed from 05/28/2021 to 05/30/2021

dario

Owner and staff kind and helpful, we had a great time, abundant breakfast. The only flaw is that the toilet and toilet seat were dirty, that's all.

stayed from 05/22/2021 to 05/24/2021

mariantonietta

mariantonietta rated this property but he didn't leave any comment

stayed from 05/15/2021 to 05/16/2021

aurora

I stayed in Florence for a few days and at Nadia's place, I truly found a home away from home. She welcomed me warmly and was always available for any request. If you happen to visit Florence, stay at the Berna Hotel, the location is great for exploring on foot or by public transportation. I will definitely return.

stayed from 04/17/2021 to 04/19/2021

antonia

We had a very good time, super tidy and quiet room.

stayed from 03/12/2021 to 03/14/2021

felice

Simple, very close to Firenze SMN station. Extremely kind, very helpful and precise manager. Well-maintained room with everything necessary.

stayed from 02/28/2021 to 03/01/2021

liboria

Very nice hotel located in a strategic position, right in front of SMN station. We had a great time, very kind and helpful staff and abundant and varied breakfast. Additionally, we took advantage of the vacation bonus.

stayed from 10/28/2020 to 11/01/2020

alessandro

Fantastic location and very kind staff, excellent stay.

stayed from 10/23/2020 to 10/25/2020

sidoine

I found myself very well.

stayed from 10/23/2020 to 10/25/2020

emelda

Nice Place nearby the station, Accommodating with Very Good Service.

stayed from 10/19/2020 to 10/22/2020

valentino

Very central location, the manager Nadia is really kind and attentive to everything, I recommend it for cleanliness, only the bathroom is a bit small but otherwise it's more than fine, great location.

stayed from 10/19/2020 to 10/21/2020

simone

Kind and helpful staff, abundant breakfast, and excellent room cleanliness. Strategic location 5 minutes walk from the Duomo and 2 minutes from the main station.

stayed from 10/15/2020 to 10/19/2020

rosalba

This hotel fully met my expectations! My brother and I stayed here for seven days and we were really satisfied. Very close to both the station and the center, very clean, warm and comfortable room, and very courteous staff. It felt like home! The breakfasts are fantastic, there is plenty of food and it's all delicious. We couldn't have chosen better! Certainly when we return to Florence we will choose this hotel again. Highly recommended!

stayed from 10/12/2020 to 10/17/2020

francesco

Nadia is friendly, efficient, very kind.

stayed from 10/12/2020 to 10/15/2020

massimiliano

Beautiful rooms and very kind staff.

stayed from 10/11/2020 to 10/14/2020

giovanni

We went on a vacation to visit the art of Florence, in this establishment we found a more than friendly welcome, everything clean and a good breakfast. The location is very close to the places we wanted to visit, and it felt like being at home. If I were to return to Florence, I would definitely choose this establishment.

stayed from 10/09/2020 to 10/12/2020

silvia

Property: 9 | Cleaning: 7 | Host: 9 | Location: 9 | Price/Quality: 8

silvia rated this property but he didn't leave any comment

stayed from 10/09/2020 to 10/11/2020

stefano

stefano rated this property but he didn't leave any comment

stayed from 10/08/2020 to 10/09/2020

sara

Beautiful place, just a stone's throw from the center. Very kind and helpful staff.

stayed from 09/19/2020 to 09/20/2020

michela

Fantastic location, very courteous and always helpful staff for anything, fantastic, luxurious room, perfect cleanliness. I am very very satisfied and happy. Congratulations.

stayed from 10/01/2020 to 10/03/2020

emma

I highly recommend this hotel.

stayed from 10/02/2020 to 10/04/2020

alice

Berna Hotel, fantastic location, just renovated. But above all: kind staff!

stayed from 09/25/2020 to 09/30/2020

frenk

I stayed at the Berna Hotel for 2 nights. The rooms are clean and I liked the decor which is a contrast of simple and baroque furnishings. The bed was comfortable, the sheets clean and the bathroom comfortable. The staff was very helpful. I also very much appreciated the breakfast rich in choices between sweet and savory.

stayed from 09/25/2020 to 09/27/2020

cristina

I stayed with my husband and son from September 20th to 24th, spacious room, good but improvable cleanliness and great location 10 minutes walk from the cathedral. The lady Alina very kind, helpful and always smiling. I recommend it.

stayed from 09/20/2020 to 09/24/2020

tommaso

tommaso rated this property but he didn't leave any comment

stayed from 09/09/2020 to 09/13/2020

martina

Excellent structure, very clean and completely renovated, next to Santa Maria Novella Train Station. Kind and helpful staff. Comfortable private parking, next to the structure but if the car is large, please inform them because the spaces are small.

stayed from 09/04/2020 to 09/06/2020

mihaela

My children and I had a great time at Berna Hotel.

stayed from 09/01/2020 to 09/03/2020

paola

Great location, well-equipped facility with every necessity (air conditioning, TV, minibar) as well as finely renovated, cleanliness, kindness, and attention of the staff have helped make our stay at Berna Hotel in Florence wonderful. Varied breakfast as well as suitable to satisfy every taste.

stayed from 08/27/2020 to 08/30/2020

roberto

Excellent hotel managed perfectly. Highly recommended.

stayed from 08/19/2020 to 08/23/2020

ranuka

Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Very nice and clean.

stayed from 08/22/2020 to 08/23/2020

hoda

hoda rated this property but he didn't leave any comment

stayed from 08/20/2020 to 08/23/2020

davide

davide rated this property but he didn't leave any comment

stayed from 08/16/2020 to 08/20/2020

marco

Great experience. Place very close to the station, even though they were traveling by car. Center reachable on foot in a few minutes. Rich and varied breakfast. Welcomed by the manager, always very kind and helpful, perfectly. Highly recommended.

stayed from 08/20/2020 to 08/21/2020

anna

We went on vacation on 18 August 2020 my partner and I. We had a divine time, I couldn't find a flaw in the structure and the staff. Fresh and abundant breakfast. The owner is excellent. I suggest a change in the breakfast time, extend it by an hour since it is offered from 8:30 to 9:30. Highly recommended.

stayed from 08/18/2020 to 08/20/2020

luciana

We stayed there for 3 nights and we are completely satisfied! Beautiful hotel and Nadia very kind, welcoming and friendly. Thank you for everything! We will definitely come back.

stayed from 08/08/2020 to 08/11/2020

imma

We had a great time. Nadia was kind and helpful. Berna Hotel is clean and centrally located. Excellent breakfast and room services.

stayed from 08/13/2020 to 08/16/2020

raffaella

raffaella rated this property but he didn't leave any comment

stayed from 08/02/2020 to 08/06/2020

pietro

Excellent reception. We felt at home. Thanks to Nadia who pampered us from the beginning to the end of our stay as if she were an old friend. The breakfast is spectacular. The location of the Berna Hotel is very central and allows you to reach every attraction in Florence on foot and in a short time. We will definitely come back.

stayed from 07/19/2020 to 07/23/2020

ali

Great host, great location, great value for money! I felt at home during my holidays. Nadia was so kind and friendly. The hotel itself is in a great location just a short walk from Santa Maria Novella train station and 10 minutes walk from almost all attractions, the condition was so clean. It made my trip even more memorable. Definitely my first choice for my next trip to Florence. Highly recommend it to anyone looking for a great place to stay in Florence.

stayed from 07/19/2020 to 07/21/2020

lorenzo

Property: 5 | Cleaning: 7 | Host: 5 | Location: 10 | Price/Quality: 5

The structure is comfortable, close to the station and the center. Unfortunately, there is negligence in details (in the bathroom, a shelf is missing, also a plastic cup for toothbrushes, the toilet tank continuously leaks water, the remote control batteries were taped with adhesive tape). With a little goodwill, it would be a perfect structure.

stayed from 12/30/2019 to 01/02/2020

antonio

Property: 7 | Cleaning: 8 | Host: 8 | Location: 9 | Price/Quality: 7

Strength of the Berna Hotel is the location just steps away from the city center and close to the train station, very convenient. Courteous and helpful staff.

stayed from 12/06/2019 to 12/08/2019

maurizio

Property: 6 | Cleaning: 4 | Host: 7 | Location: 10 | Price/Quality: 6

Great only for the location, the rest neutral.

stayed from 09/06/2019 to 09/09/2019

antonella

Property: 7 | Cleaning: 7 | Host: 9 | Location: 8 | Price/Quality: 8

I recommend Berna Hotel to everyone. Excellent location, good cleanliness, and very helpful staff.

stayed from 08/07/2019 to 08/10/2019

alfonsina

Property: 10 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 10

Excellent facility, in a strategic location. Near the train station and therefore very convenient especially when you have to leave with a lot of luggage.

stayed from 07/24/2019 to 07/28/2019

khalil

Property: 9 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 9

Beautiful room, located in a strategic street and very close to the center, very polite welcome and flexible hours.

stayed from 03/02/2019 to 03/04/2019

nadir

Property: 7 | Cleaning: 7 | Host: 8 | Location: 9 | Price/Quality: 8

nadir rated this property but he didn't leave any comment

stayed from 02/02/2019 to 02/04/2019

laura

Property: 7 | Cleaning: 6 | Host: 7 | Location: 9 | Price/Quality: 7

Friendly and helpful staff.\n\nExtremely convenient location near transportation and close to many points of interest.\n Perhaps only (but slightly) the regular maintenance of the rooms could be improved: a little more attention to cleaning details would make this Berna Hotel truly remarkable!

stayed from 12/31/2018 to 01/04/2019

emilio

Property: 8 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 8

emilio rated this property but he didn't leave any comment

stayed from 12/02/2018 to 12/04/2018

veronica

Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10

Bed and breakfast located in the heart of Florence, very convenient for getting around on foot or by public transport, also thanks to its proximity to the station. Clean room, equipped with all amenities including a refrigerator, very useful on hot days.

stayed from 08/10/2018 to 08/12/2018

lisa

Very peaceful place and very convenient as it is very close to the train station and the center. Very clean. Available and very kind staff.

stayed from 04/21/2018 to 04/22/2018

raffaella

Perfect Berna Hotel, very close to the train station and the center, just renovated and beautiful. Very helpful staff. Highly recommended.

stayed from 04/20/2018 to 04/21/2018

tamara

tamara rated this property but he didn't leave any comment

stayed from 01/02/2018 to 01/04/2018

linda

The structure is located in the San Lorenzo district, a short walk from Santa Maria Novella station and the city center, easily reachable on foot in about 5 minutes. The room was very quiet, clean and suitable in space for a couple. An added value: the (pre-packaged) breakfast in the room, always available and replenished every day, which allows you to manage your waking time at your leisure. A special thanks to Mrs. Nadia for the availability and support provided before arrival and for the excellent welcome at check-in. We will definitely return next time we visit Florence!

stayed from 12/28/2017 to 01/01/2018

sabina

Excellent facility located in a central and convenient position for all services. Very kind and courteous manager. All excellent. To recommend to everyone!

stayed from 09/01/2017 to 09/04/2017

floriana

I stayed for a week in this guesthouse with my boyfriend during the week of Ferragosto. In general, our judgment is very positive! I think I would probably come back here if I visited Florence again. Some flaws are the face towels too thin that immediately get wet as soon as you use them; the absence of bidet towels; the mattress that heats up a lot; the Wi-Fi sometimes not working, perhaps because at those times it is used by too many people. Very positive aspects are the value for money; the cleanliness; the air conditioning; the perfect location, very close to the station and a stone's throw from the center; the possibility of storing luggage; the breakfast, although pre-packaged, present in the room and abundant; the presence of a fridge both in the room and in the common area; the decent number of electrical outlets; the very kind and helpful staff.

stayed from 08/10/2017 to 08/16/2017

antonella

We stayed for 6 nights and we had a great time, like being at our own home. Excellent. Definitely worth considering again. Best regards.

stayed from 07/09/2017 to 07/15/2017

roberto

Great stay. Very special staff, close to all places of interest and the train station, highly recommended.

stayed from 07/03/2017 to 07/05/2017

anna

anna rated this property but he didn't leave any comment

stayed from 05/19/2017 to 05/20/2017

yen-chih

Great location and great value. It's a large apartment with multiple rooms, each with its own bathroom and balcony. The room is spacious and the bathroom is modern. It is right by the train station and the central market. The host does not live in the property but works right across the street and can be contacted 24 hours a day using the phone provided at the front desk. She is very friendly and a great host. Breakfast is replenished daily in the room. They are mostly on the sweet side but I found that it's typical in Italy. Water, milk, and juice are also provided. Definitely a place I would come back to stay at.

stayed from 05/14/2017 to 05/18/2017

lidia

Elegant, spacious and comfortable room. Mrs. Nadia is kind and cheerful. Highly recommended.

stayed from 04/28/2017 to 05/01/2017

giulio

Great B&B at a good price, 2 steps from the station and very close to the Cathedral of Santa Maria del Fiore. The room and bathroom are equipped with all the comforts, the structure also has a small kitchen with a microwave oven in the common areas. Friendly and helpful staff. The only small flaw is the breakfast, lacking fresh products, but still varied and abundant. Recommended.

stayed from 04/19/2017 to 04/22/2017

elisa

elisa rated this property but he didn't leave any comment

stayed from 03/31/2017 to 04/02/2017

valeria

valeria rated this property but he didn't leave any comment

stayed from 01/27/2017 to 01/30/2017

rachele

What can I say. Excellent. The warm and efficient welcome. The accommodation as well. Comprehensive of all the services necessary for a good stay. Safe, refrigerator, iron and ironing board, etc. Breakfast complete with everything one could desire. Perfect cleanliness as well as the linen. The reception always reachable. Thank you and have a good continuation.

stayed from 01/26/2017 to 01/30/2017

The answer from the host:
Grazie a voi! Il vostro commento è bellissimo e ci ha fatto molto piacere! I vostri occhi, colmi di affetto ed amore, hanno illuminato il nostro albergo. Un abbraccio affettuoso. Nadia & Staff.

paola

Spacious room, very quiet and impeccably clean. Close to trattorias and places to eat, but also equipped with a very convenient kitchenette available to those guests who wish to have simple meals independently. Excellent location of the property, a few minutes walk from the train station and all the major points of interest in the city of Florence. Only downside: the breakfast, already prepared inside the room with long-life sweet products, completely lacks fresh products and could still be enriched, for example, with yogurt or dried fruit. It is worth mentioning the kindness and friendliness of the manager at the time of welcome.

stayed from 09/16/2016 to 09/17/2016

anna

Great structure, very spacious and clean room (we had a family room for 4 people), convenient location to the station and the center, with many trattorias and various places to eat with fair prices. The kindness of the manager, Mrs. Nadia, is worth mentioning, always available to solve any small problem or provide valuable information for visiting Florence. I will definitely recommend it to friends and relatives who want to visit this beautiful city.

stayed from 09/03/2016 to 09/06/2016

fedele

fedele rated this property but he didn't leave any comment

stayed from 04/24/2016 to 04/25/2016

The answer from the host:
Caro Fedele, grazie mille per la bellissima valutazione della tua esperienza presso l'Affittacamere Alba!!! Ci hai reso molto soddisfatti. Con l'occasione, rinnoviamo i nostri migliori saluti! Alla prossima visita Fiorentina. Nadia e staff.

loredana

loredana rated this property but he didn't leave any comment

stayed from 12/22/2014 to 12/23/2014

The answer from the host:
Cara Loredana, grazie tanto per la tua deliziosa valutazione. Per noi è stato un piacere conoscerTi! Ancora i nostri migliori saluti! Sara e staff.