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TopBnB
Antonio

Home Boutique Santa Maria Novella

TopBnB Very good 8.6 / 10 (94 reviews)
Via Della Scala, 67 - Firenze (FI) - Area: city center | Map
Codice identificativo:  048017AFR2225

Category
Guesthouse

Rooms
10

Breakfast
included

Bathroom
Ensuite
for some rooms
Guests in this venue liked
  • Near the station
  • In the city center
  • Shopping area
  • The design of the property
  • Charming property
  • Very new
  • Near the metro
  • Cheap
  • Abundant breakfast
  • By the river
  • Near spa
  • Spectacular view
Description
Home Boutique S. M. N is the stylish home in Florence downtown. It is Synonymous of Italianity.

Home Boutique Santa Maria Novella offers to its guests a "tailor-made" experience. The guests will be surrounded by the Italian art and design.

The exclusive Lounge area with fireplace, bookcase and kitchen is the perfect place to relax.

Our rich bookcase is available and as well as the screening of fine vintage films accompanied by a background of Italian music.

You will enjoy a moment of complete relax.

Rooms and Suites are unique and original. Furnished with exquisite terracotta or wooden floors, all are equipped with refined furnishings, thanks to the exposed beams, balconies and quality appliances.

Home Boutique is located in the heart of Florence, in the historic center, a few steps from the Santa Maria Novella Station and the beautiful Basilica.

CONCEPT
- Design and Services
Home Boutique Santa Maria Novella is a high level accommodation in the heart of Florence. Our mission is to let the guests live an authentic, elegant and genuine experience that celebrates Italian excellence by offering its guests tastefully decorated rooms and the Italian “savoir faire”.

Home Boutique is located in the heart of Florence, hosting the second and third floor of an historic building of the 18th Century.

We are in Via Della Scala, 67, in a street with a strong tourist vocation. As early as 1500, the palaces of Via Della Scala were used as accommodation for pilgrims traveling along the “Via Francigena”.

Home Boutique Santa Maria Novella is located a few steps from the beautiful Basilica of Santa Maria Novella. from the homonymous train station and is in a strategic position for anyone who wants to visit Florence.

In 10 minutes walking you reach Piazza Della Repubblica and the Duomo and, in 20 minutes walking, Ponte Vecchio, Piazza della Signoria e Palazzo Vecchio.

All our rooms with private bathroom are dedicated to great Italian icons.

Choosing Home Boutique will be like to be enclosed by Italian style.

Our ambition is to celebrate Italy and its famous excellences.

In order to do this, we decided to dedicate all rooms to great Italian icons of the past and to surround our guests with the Italian elegance and hospitality.

Vespa, Cinquecento, Ferrari, Pavarotti or Fellini are just some of the icons we have chosen and which have helped to create and idealize Italy, as cradle of passion, luxury, elegance and genius.

It is from this inspiration that Home Boutique Santa Maria Novella wants to offer to its guests a unique, original and genuine stay in the cradle city of the Italian Renaissance.

Florence.

All Home Boutique rooms and the common areas such as the lounge, the bookcase and the laundry, have been recently and finely restored following high quality standards. Some details have been custom-made by renowned Florentine artisans.

The furnishings, the rooms (all dedicated to great Italian excellences), the bathrooms as well as the common areas have been designed to bright your five senses by immersing them with Italian spirit.

The bookcase, at guests' complete disposal, proposes figurative books that evoke the stories of the most famous Italian and Florentine myths and excellences.

Staying at the Santa Maria Novella Home Boutique will be like having your own elegant home in Florence; you will be embraced by Italian hospitality, genuine, familiar and "taylor made".

Home Boutique will be your elegant and comfortable home in Florence.

Discover the city of Florence and its thousand treasures from a unique point of view.

Immerse yourself in the beauties and secrets that Florence hides and offers through a personalized "tailoring" itinerary.

Home Boutique S. M. N is masterfully positioned between the train station, the Basilica and the Antica Farmacia of Santa Maria Novella. A few steps away from us the so called “Chiostro Grande”, part of the museum complex of the Basilica, the largest and well preserved in the city, entirely frescoed by Masaccio.

GENERAL INFORMATIONS
- Check-in: 2 pm
- Check-out: 11am
- Reception is available from 9 am to 7pm
- Secure parking with valet service and private access to the ZTL available at € 35 per day
Services included in the price:
- High speed WiFi connection included
- bookcase
- Vintage film in black and white
- Use of equipped kitchen included
- Fridge
- Washing machine
CIR HOME BOUTIQUE SMN (PIANO 3°) --> 048017AFR2225
CIR A NIGHT IN FLORENCE BY HOME BOUTIQUE (2° PIANO) --> 048017AFR2449
CIR APPARTAMENTO VALENTINO (1° PIANO) --> 048017LTI6820
CIR APPARTAMENTO FERRARI (1° PIANO) --> 048017LTI6821
CIR APPARTAMENTO DUCATI (1° PIANO) --> 048017LTI12867
Rooms and Rates
Please contact the host before booking if you are traveling with pets or use the "Pets allowed" filter in your search.
Features
Number of rooms with own bathroom inside the room (ensuite):
8
Number of rooms with own bathroom but outside the room:
1
  • Kitchenette
  • Air Conditioning
  • Romantic Atmosphere
  • Parking
  • TV
  • Free Wifi
  • Family
  • Business
  • Hair dryer
  • Fine Design
  • Charm
  • Heating
  • Fireplace
  • Near cycle paths
  • Bicycles available
*Declared by the Innkeeper

Various information

  • Rooms with air conditioning
  • Parking
  • English speaker
  • French speaker
  • Spanish speaker

House features

  • 19th century house
  • Recently restored house
  • Sharing areas available for guests
  • Panoramic location
  • Insured house

Air conditioning and heating systems of the house

  • Certified systems
  • Heating systems
  • Air conditioning
  • Double glazing or solar panels

Electric system

  • Certified systems
  • Emergency lights or fire exit directions
  • Smoke and fire alarms

Services of the house

  • Kitchenette

Facilities and services

  • Laundry

Location and surroundings

  • City centre
  • Archeologic area / near monuments
  • Near (within 10 mins) pubblic transports
  • Near (within 45 mins) train station / airport / port

Number of rooms

  • Total number of rooms: 9
  • Number of rooms with own bathroom inside the room (ensuite): 8
  • Number of rooms with own bathroom but outside the room: 1

Size of rooms

  • Between 14 and 20 sqm

Bathroom facilities

  • Bathrooms restored in the last 5 years
  • Hair dryer

Room facilities

  • TV
  • Mirror or luggage case
  • Internet connection or telephone

Furnishing

  • Historic furniture
  • Terrace / balcony
  • Desk / table and chairs
  • Sofa / armchairs

Cleaning services

  • Daily

Services

  • Guides / maps / books available
  • Local events calendar
  • Guestbook
  • Discounts in local shops and restaurants for the guests
  • Presents

Holiday themes - the place

  • Arts town

Holiday themes - town size

  • City - between 100.000 and 300.000 in.

Holiday themes - area features

  • Near monuments
  • Arts or archeologic area
  • Cultural events and arts exhibitions
  • Wine and food attractions area
  • Local crafts
  • Metropolitan area
  • Historic centre
  • Shopping area
  • Gardens and landscapes

Holiday themes - house features

  • Fine design
  • Charm
  • Family
  • Business
  • Romantic atmosphere
Breakfast
From this year Home Boutique is pleased to be able to offer its guests new services in order to give the guest the opportunity to compose a package or simply have more services in addition to the mere room.

These services have been designed for a demanding user but also to allow those who still have the holiday bonus to be able to use it to the fullest at our facility:

BREAKFAST SERVICE
we have an agreement for an Italian breakfast at the “Le Sorelline” cafe at a cost of € 8 more per person. In addition to the Italian breakfast, richer breakfasts such as international or completely BIO breakfasts will soon be available.

HALF BOARD OR FULL BOARD SERVICE
At the restaurant "La Piccola Corte" it is possible to have a menu as follows: For lunch: € 20 for lunch and € 25 for dinner (prices per person
Lunch includes 1 first course + 1 second dish of the day as well as a glass of wine and water.

Dinner Includes 1 first course and 1 second course at the discretion of the chef plus a glass of wine, water and dessert.

Obviously, by paying the difference, you can choose to eat more or have more refined dishes.

TOUR IN FLORENCE AND IN TUSCANY
Take a look at the Ciao Florence web page -
All tours are bookable and can also be paid for with the holiday bonus. Just let us know and we'll take care of everything.

SPA MASSAGE CENTER
Upon request we can organize personalized massages, if interested we will send you the menu of massages and treatments available.

All these services can be booked by us and paid for on site both with the Holiday Bonus and with the classic payment methods.
TopBnB

Hey from Antonio

Member since July 2019 | 21,607 hits
The Boutique Crew is our team that will take care of you during your stay. We are united by a passion for the art of welcoming and wonder accompanying you throughout your stay.

The Boutique Crew will listen carefully trying to steal your desires to translate them into an unforgettable visit and "tailoring", a feature that distinguishes the Italian savoir faire.

Our goal is to transform the stay of every guest a memorable stay.

Discover the city of Florence and its many treasures from a unique point of view. Let me take your hand from our HB Crew.
My calendar is updated
Response rate: High
Response time: within a day
Conditions
Check-in from 2:00 PM to 7:00 PM
Check-out before 11:00 AM - If you're late you may be charged for an extra night
Area city center
Discover the city of Florence and its many treasures from a unique point of view. Let me take your hand from our HB Crew. Immerse yourself in the beauty and secrets that hides Florence and offers across a custom path and "tailored. "
*Distances As The Crow Flies

Very good

Overall Rating 8.6 / 10
94 reviews
Property
Cleaning
Host
Location
Price/Quality
Breakfast
luca
Property: 4 | Cleaning: 5 | Host: 5 | Location: 8 | Price/Quality: 2 | Breakfast: 1
Home Boutique does not seem like the suitable name for this property. I understand the value of historic buildings but there is a difference with old ones. The breakfast is truly unacceptable! Never seen a situation like this. Very limited choice, products of dubious quality, cleanliness of the dishes not optimal. I would say to the manager to make a deep analysis of what is offered, especially considering the not low price (€270 for one night!). The kindness and good will of the guys at reception cannot make up for these huge shortcomings.
stayed from 06/08/2024 to 06/09/2024
The answer from the host:
Gentile Luca, Grazie per averci scelto. Volendo rispondere ai suoi appunti, sottolineando che ci dispiace, possiamo dire che Home Boutique è un palazzo di 500 anni, totalmente ristrutturato tra il 2016 e il 2022, qui tutto è nuovo, pulito ed accogliere - durante il Suo soggiorno abbiamo parlato e ci ha detto che era tutto perfetto a parte la colazione. Ci sorprende venire a conoscenza, solo ora e attraverso questo canale, che nulla sia stato, in verità, apprezzato. Ci creda, i nostri prezzi, vista la stagione e i competitor, non sono così alti - una camera di 35Mq per 4 persone, a nel cuore di Firenze, a € 67 a persona, ci creda, è tutto forche elevato... Capitolo colazione: il nostro è un buffet h24 (nemmeno al for season trova un buffet sempre disponibile 24 ore al giorno!) - esso si compone di: the, caffè, infusi vari per la sera, pane, formaggi, marmellate, yogurt, cereali, torte, biscotti, latte, burro - fino all'anno scorso i nostri ospiti andavano ad un bar vicino - come fanno in molti - la colazione era caffè e cornetto - ora - mi pare sia più completa la nuova colazione... che viene molto spesso apprezzata. Cosa dire, ci spiace non averla conquistata con la nostra ospitalità durante la sua notte a Firenze. Cordialità Antonio Tavera.
antonello
Property: 8 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 8
antonello rated this property but he didn't leave any comment
stayed from 05/23/2024 to 05/24/2024
jennifer
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
This property was exactly as advertised and we enjoyed our stay. Like most properties in Italy, there is no elevator... be prepared for stairs. The rooms range in size. We had one of the small rooms; it was small but very functional. The bathroom was nice as well. All of the employees were excellent and extremely helpful. Mohammad checked us in and provided us with a tremendous amount of information about Florence. Antonio was also very willing to provide restaurant and tour suggestions. They provided very good personal service. The only reason we gave the breakfast a lower mark is because as Americans we are used to bigger breakfasts. However, there was always toast with butter, jam, Nutella, and cream cheese, a cake, small pastries, juice, coffee, yogurt, cold cereal and milk. Fresh apples were also available most days. The kitchen was always available to use by the guests and the food mentioned above was available 24/7. There is also filtered water available to fill your water bottles. A big plus was the washer and dryer! I would definitely stay here again!
stayed from 05/15/2024 to 05/18/2024
cristina
Property: 8 | Cleaning: 7 | Host: 9 | Location: 9 | Price/Quality: 6 | Breakfast: 4
The welcome from Mohamed and the whole team has been exceptional. They made us feel very comfortable, like at home. Regarding the room, both the bathroom and the stay seemed excessively small for the price. The pictures on the website showed a larger room. We lacked wardrobes or shelves in the bathroom. I had no way to put my things. On the other hand, the mattress was very comfortable and the bathroom facilities, although small, were great. The breakfast was not very varied and there was a lack of products for people who cannot take sugar. However, we felt comfortable. Thank you.
stayed from 05/11/2024 to 05/13/2024
elena
Property: 8 | Cleaning: 8 | Host: 9 | Location: 10 | Price/Quality: 7 | Breakfast: 7
elena rated this property but he didn't leave any comment
stayed from 04/25/2024 to 04/28/2024
nagendran
Property: 7 | Cleaning: 9 | Host: 10 | Location: 8 | Price/Quality: 7 | Breakfast: 7
Mr. Muhammed was incredibly friendly and provided us with lots of information about Florence. Breakfast was simple and self-service, available 24 hours a day. The owner was available by phone to assist us when needed. The location is about a 7-minute walk from the train station. Those with luggage may find it difficult as there is no elevator.
stayed from 04/06/2024 to 04/07/2024
francesco
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 9
Everything perfect thank you.
stayed from 04/10/2024 to 04/11/2024
silvia
Property: 7 | Cleaning: 6 | Host: 7 | Location: 10 | Price/Quality: 6 | Breakfast: 5
Overall good for the kindness of the staff and the location.
stayed from 03/20/2024 to 03/22/2024
catarina
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 6
catarina rated this property but he didn't leave any comment
stayed from 03/13/2024 to 03/15/2024
barbara
Property: 9 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 8 | Breakfast: 8
barbara rated this property but he didn't leave any comment
stayed from 03/08/2024 to 03/10/2024
paola
Property: 10 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
Everything perfect, very nice hotel, well furnished and clean. The girl who welcomed us was very nice and helpful. The breakfast good.
stayed from 03/01/2024 to 03/02/2024
marisa
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
marisa rated this property but he didn't leave any comment
stayed from 02/17/2024 to 02/19/2024
marco
Property: 9 | Cleaning: 10 | Host: 9 | Location: 10 | Price/Quality: 9 | Breakfast: 7
Perfectly refurbished structure, only missing an elevator. Hospitable, clean rooms, and some very spacious like the one we used: FERRARI. Extremely kind and professional staff, qualities that should not come as a surprise. Bed and breakfast just steps from the central station and 10 minutes from Ponte Vecchio. Car rental and garage, for those who need it, really around the corner. So everything very good.
stayed from 02/09/2024 to 02/10/2024
ferdinando
Property: 7 | Cleaning: 8 | Host: 8 | Location: 9 | Price/Quality: 8 | Breakfast: 6
ferdinando rated this property but he didn't leave any comment
stayed from 02/02/2024 to 02/03/2024
monica
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 8
Great location. Cozy. Kindness. To come back.
stayed from 01/30/2024 to 01/31/2024
maria
Property: 7 | Cleaning: 7 | Host: 8 | Location: 7 | Price/Quality: 7 | Breakfast: 2
Bella struttura, bella camera. Da rivedere la dotazione per la colazione.
stayed from 02/02/2024 to 02/04/2024
dario
Property: 8 | Cleaning: 10 | Host: 10 | Location: 8 | Price/Quality: 8 | Breakfast: 7
Hotel with excellent value for money and nice, clean, and comfortable rooms, although not particularly large. Wonderful reception with all the information and useful tips. Breakfast included with a limited choice but available at all times. Good location, a 10-minute walk from the heart of the city. Really recommended.
stayed from 01/17/2024 to 01/21/2024
luca
Property: 7 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 5 | Breakfast: 6
Good location, very courteous owner, not too varied breakfast, still recommendable in Florence.
stayed from 01/09/2024 to 01/10/2024
augusto
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 9
Kind and helpful staff. Possibility to leave luggage even after check-out. Numerous restaurants nearby. To recommend.
stayed from 12/15/2023 to 12/16/2023
federica
Property: 8 | Cleaning: 9 | Host: 10 | Location: 9 | Price/Quality: 10 | Breakfast: 10
federica rated this property but he didn't leave any comment
stayed from 12/16/2023 to 12/18/2023
roberta
Property: 8 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 7 | Breakfast: 7
Great location near the station and a stone's throw from the center, beautiful and well-cleaned suite. Very welcoming reception area with books and informative leaflets and a constantly accessible break area.
stayed from 12/07/2023 to 12/10/2023
giuseppe
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
Feeling at home. It's the third time we book here and it's like being welcomed by an old faraway friend. Excellent.
stayed from 12/11/2023 to 12/12/2023
antonio
Property: 8 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 5
Convenient structure 5 minutes walk from Santa Maria Novella train station and 10 minutes walk from the Cathedral. The area is quiet and full of restaurants. Our room was on the third floor and did not face the street, which made it very quiet. Although provided, we did not take advantage of the breakfast offered on site. The structure does not have an elevator: it was not a problem for us but it could become one for those who have difficulty climbing stairs. The person who welcomed us was very kind and helpful in providing us with information about the city.
stayed from 12/01/2023 to 12/03/2023
juan
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
We will always repeat in this place. Amazing.
stayed from 11/07/2023 to 11/09/2023
carmen
Property: 7 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 7 | Breakfast: 6
Great structure to spend a few nights, friendly staff and nothing to complain about cleanliness. All very pleasant.
stayed from 10/21/2023 to 10/23/2023
jean
Property: 9 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 10 | Breakfast: 8
Very good stay, would definitely stay here again. It was great being able to do a self-check-in late at night. The room was very clean. The breakfast was nice and self-service so we could have it whenever we wanted. There is a restaurant right next door, and it can get very loud in the lower rooms, but it really only bothered us the first night when we went to bed early, the other nights it was very quiet when we were going to sleep. Also, the shower in the bathroom was just dry wall on the sides, no tile, and some of the paint was peeling off.
stayed from 10/07/2023 to 10/10/2023
fabio
Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 8
What can I say... we only spent one night and could have been a 'burden' compared to those staying longer in the property, yet we were treated as if we were Sultans. \nOff we go, check-in at 11:00 instead of 14:00. Alessandro at the reception giving us all the info on routes, on Florence, on where to eat 'daddddio', etc. etc... a triumph of kindness and utility... judgment: immense. \nCheck-out with Antonio, the level of courtesy does not decrease, on the contrary... at 11:00 we have to leave the room, but Antonio keeps our luggage until a date to be determined so we can still roam freely and lightly through the streets of Florence. Before saying goodbye, he gives us a map of restaurants 'wheretoeatwellandpaylittle' in Tuscany and the galaxy... judgment: omnipotent. \nPavarotti Room: it has everything. Comfortable beds, air conditioning, large bathroom. Great location (10 minutes walk from the Uffizi) and rolling down the stairs there is the tavern at the Garden that defining 'divine' is an understatement, but this will be another story...
stayed from 08/27/2023 to 08/28/2023
tristen
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 7
Worth every penny. My fiance and I stayed in the panorama room and had a balcony. We enjoyed our coffee in the mornings, wine in the evenings and it was amazing! Close to all the venues and train station. I would highly recommend anytime of the year.
stayed from 08/26/2023 to 09/01/2023
elio
Property: 9 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 9 | Breakfast: 9
elio rated this property but he didn't leave any comment
stayed from 08/30/2023 to 09/01/2023
sandra
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 9
Our stay at Home Boutique Santa Maria Novella was charming, and the attention from Antonio and Stephanie was some of the best we received throughout our trip in Europe. I highly recommend anyone traveling to stay here.
stayed from 08/22/2023 to 08/24/2023
rocio
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
Super clean accommodation, with air conditioning. Excellent treatment, they explain tourist places in detail and nice room. Super recommended.
stayed from 08/25/2023 to 08/26/2023
nadia
Property: 6 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 8 | Breakfast: 4
I stayed two nights on two separate weekends in this hotel to make the connection back and forth to my holiday destination in the Tuscan countryside. Positive points: the hotel is located two minutes from the train station, in the heart of the city, close to all the places to visit in Florence. The owner Antonio is very friendly and found solutions to the small problems encountered during the stay. He also provided me with very good information to have a quick tour of the center of Florence even though I only had an afternoon to do it. Areas for improvement: The key delivery system for check-in is not simple and can be confusing. I couldn't access the breakfast room during my second visit due to a key delivery oversight by another guest. The hotel is located in an old building and does not have an elevator, which is not practical when you have heavy luggage, a bike to carry (like me) or for disabled people. The breakfast is quite basic. For me, the hotel was the ideal solution for my two nights back and forth from my holiday destination because the hotel was clean and located near the train station.
stayed from 08/12/2023 to 08/13/2023
usha
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
We had a wonderful time! Antonio and Fathima were awesome making us comfortable every bit. Thanks a lot!
stayed from 08/17/2023 to 08/19/2023
jessica
Property: 8 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 7
jessica rated this property but he didn't leave any comment
stayed from 08/15/2023 to 08/16/2023
jan
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 3
Cosy little room and fantastic staff. They are very helpful and nice. The place is walking distance to all events and 5 minutes to the central station.
stayed from 07/30/2023 to 08/01/2023
The answer from the host:
Dear Mr. Ouff, Thank You so much for this beautiful review we are happy to read that Your stay with us was pleasant and comfortable and that our Staff made You feel like home, As You kindly mention in the review we are just a few steps from the main attractions of Florence and just 250 meters from the train station so that our guests can easily visit this beautiful city just walking around, We also noticed that the breakfast was not well appreciated, we are sorry that it was not to Your liking, if You had pointed it out to us in person we would certainly have intervened to make Your breakfast to your liking and we are sorry for this. We will be happy to host You again in our structure to ensure that You can spend, once again, a pleasant stay with us, in the meantime we wish You a good day Stephanie
francesca
Property: 9 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 8 | Breakfast: 8
Very kind and helpful staff. Clean and cozy rooms. Excellent location.
stayed from 07/27/2023 to 07/29/2023
henry
Property: 9 | Cleaning: 9 | Host: 10 | Location: 8 | Price/Quality: 8 | Breakfast: 7
Our room was as expected, nice to have a small lounge with a fridge/freezer when there's a heatwave. The staff were very friendly and helpful and check in/out were easy. Very handy to the train station.
stayed from 07/16/2023 to 07/18/2023
maria
Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 7
maria rated this property but he didn't leave any comment
stayed from 06/27/2023 to 06/28/2023
carmen
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 7
Very cozy place and especially very attentive and very pleasant staff.
stayed from 06/14/2023 to 06/16/2023
The answer from the host:
Gentile Diez, Grazie infinite per la vostra recensione positiva! Siamo felici che abbiate apprezzato il vostro soggiorno. Speriamo di darvi nuovamente il benvenuto presto! Cordiali saluti, Antonio Tavera
christelle
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 7
I came to spend a 4-night stay (from May 28 to June 1) at Home Boutique Santa Maria Novella with my daughter. We were accommodated in room 500 and greatly appreciated our accommodation. The room is under the roof; it is equipped with an air conditioner that effectively prevents us from getting too hot and even though this air conditioning is above the bed, well adjusted, it did not prevent us from sleeping well. The walls are quite thin, but honestly the other occupants were respectful and we were not disturbed by the noise. The hosts are very helpful and welcoming. The on-site breakfast lacks fruit and yogurt... But a large fridge allows you to store your own food and so we were able to buy and consume our yogurts. We are very very happy with our stay and if we were to return to Florence, we would stay in this accommodation again.
stayed from 05/28/2023 to 06/01/2023
The answer from the host:
Gentile Christelle, Grazie infinite per la vostra recensione positiva! Siamo felici che abbiate apprezzato il vostro soggiorno. Da aprile abbiamo implementato le opzioni per la colazione, ad esempio diamo lo yogurt - il buffet è sempre disponibile 24 ore su 24. Speriamo di darvi nuovamente il benvenuto presto! Cordiali saluti, Antonio Tavera
markus
Property: 7 | Cleaning: 9 | Host: 9 | Location: 8 | Price/Quality: 6 | Breakfast: 5
Unfortunately, I had a room without a window (Valentino). This is OK for 1-2 nights, but I would not stay longer in this 'Executive Classic' room. Cleanliness and welcome were very good. I would book again, but specifically insist on a room with a window. For me it does not have to be 'Executive Classic'!
stayed from 05/21/2023 to 05/23/2023
The answer from the host:
Gentile Markus, Ci spiace che la camera e l'esperienza non sia stata perfetta. Le nostre Classic non hanno delle finestre convenzionali (come si vede dalle foto), per avere camere più ariose si consiglia di scegliere le Superior o le Deluxe - La Home Boutique è in una costruzione di 500 anni ed è sicuramente diverso negli spazi rispetto ad una costruzione moderna. La aspettiamo, la prossima volta terremo conto delle Sue necessità Cordiali saluti Antonio.
loïc
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
loïc rated this property but he didn't leave any comment
stayed from 04/30/2023 to 05/02/2023
The answer from the host:
Dear Loic, Thank You for the stay and the kind review!! We look forward to welcome you again! Best Regards Antonio Tavera
paola
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 6
paola rated this property but he didn't leave any comment
stayed from 05/04/2023 to 05/05/2023
The answer from the host:
Egregia Paola, Desideriamo ringraziarla calorosamente per la sua lusinghiera recensione. È un vero piacere sapere che il suo soggiorno presso il nostro B&B ha soddisfatto le sue aspettative. Ci auguriamo di poterla accogliere nuovamente in futuro. Distinti saluti, Antonio
francesca
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 9
Exceptional location very close to the center and the station. Clean structure, very kind staff, with the limits of the available space important services are offered, such as: the kitchenette, the washing machine, coffee machine, small living room, etc...
stayed from 04/21/2023 to 04/23/2023
The answer from the host:
Cara Francesca, Grazie infinite per la vostra recensione positiva! Siamo felici che abbiate apprezzato il vostro soggiorno. Speriamo di darvi nuovamente il benvenuto presto! Cordiali saluti, Antonio
ricardo
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 10
Stephanie and Antonio very kind. Fantastic room.
stayed from 03/20/2023 to 03/22/2023
The answer from the host:
Caro Miguel, Grazie mille per le parole gentili! Siamo entusiasti che il vostro soggiorno sia stato all'altezza delle vostre aspettative. Siete sempre i benvenuti nel nostro piccolo angolo di accoglienza. A presto, Antonio
paolo
Property: 9 | Cleaning: 10 | Host: 9 | Location: 10 | Price/Quality: 9 | Breakfast: 8
Very kind staff, unique welcome. Impeccable cleanliness. Recommendation.
stayed from 03/12/2023 to 03/13/2023
The answer from the host:
Caro Paolo, Che gioia leggere la vostra recensione così positiva! Siamo assolutamente felici che abbiate apprezzato il vostro soggiorno. Non vediamo l'ora di darvi nuovamente il benvenuto con il nostro calore e la nostra ospitalità. Grazie di cuore e arrivederci a presto a Firenze. Cordiali Saluti Antonio
marco
Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
marco rated this property but he didn't leave any comment
stayed from 03/07/2023 to 03/10/2023
The answer from the host:
Gentile Marco, Grazie infinite per la vostra recensione positiva! Siamo felici che abbiate apprezzato il vostro soggiorno. Speriamo di darvi nuovamente il benvenuto presto! Cordiali saluti, Antonio
samantha
Property: 9 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 9 | Breakfast: 7
We stayed just one night in the Pavarotti suite. The location is great, very close to the station and very convenient that they allowed us to leave our luggage after check out, to pick them up shortly before catching the train. The room is beautiful, clean, comfortable and cozy. We felt very pampered by Alex's welcome and in general the people who took turns at the reception are all very kind. I gave 7 for breakfast because the bar where they sent us had a bit limited choice, but as for the place and the owner's hospitality I would give 9! The building has no elevator but everyone offered several times to help us with the luggage. I find the common room where the reception is located beautiful, warm and welcoming. In short, I didn't give 10 because there is always room for improvement, but I give you the best compliments for your hospitality!
stayed from 02/24/2023 to 02/25/2023
The answer from the host:
Gentile Samantha, Grazie mille per le splendide parole spese. Siamo lieti di informarla che la colazione, oramai da qualche tempo, si svolge in struttura per cui, quando tornerà, potrà apprezzare questa novità. L'occasione è lieta per augurarLe una buona giornata. Cordiali Saluti Antonio
flavia
Property: 6 | Cleaning: 7 | Host: 7 | Location: 7 | Price/Quality: 7 | Breakfast: 7
flavia rated this property but he didn't leave any comment
stayed from 02/25/2023 to 02/26/2023
annamaria
Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 9 | Breakfast: 9
Excellent facility, we arrived much earlier than the check-in time, as agreed via email. The very kind Alex greeted us with rare courtesy and provided us with useful information to make the most of our two days. Not to forget for another trip.
stayed from 02/12/2023 to 02/13/2023
The answer from the host:
Gentile Annamaria, Siamo lieti che abbia apprezzato la nostra ospitalità. Qualora tornaste a Firenze speriamo che non avrete dubbi su dove pernottare. Un caro saluto Antonio
valentina
Property: 8 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 10 | Breakfast: 10
valentina rated this property but he didn't leave any comment
stayed from 01/29/2023 to 01/31/2023
The answer from the host:
Grazie Infinite!
manuela
Property: 10 | Cleaning: 9 | Host: 10 | Location: 9 | Price/Quality: 9 | Breakfast: 8
manuela rated this property but he didn't leave any comment
stayed from 01/14/2023 to 01/15/2023
The answer from the host:
Gentile Sig.ra Bisi, Grazie mille per averci dedicato questa bellissima recensione, siamo lieti che abbia apprezzato la nostra struttura e il nostro Staff, il nostro obiettivo è di farVi trascorrere un soggiorno più che piacevole a Firenze e sapere di averlo raggiunto ci appaga moltissimo, specialmente nella passione che mettiamo nel nostro lavoro. Saremo lieti di accoglierLa nuovamente all'interno della nostra struttura e Le auguriamo una buona giornata Stephanie
claudia
Property: 8 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 8 | Breakfast: 7
The room where we slept for two nights was clean and the bathroom spacious. The manager is very kind and helpful. The location is excellent. The property also has a common kitchen.
stayed from 01/05/2023 to 01/07/2023
The answer from the host:
Gentile Signora Forzanini, Grazie mille per la bella recensione e per le parole spese nell'elogiare i nostri punti di forza. La nostra mission è quella di offrire un'ospitalità genuina, calda e tipica Italiana. Speriamo davvero che possa sceglierci nuovamente per il Suo prossimo soggiorno in Toscana! Saluti Antonio
stefania
Property: 2 | Cleaning: 6 | Host: 8 | Location: 9 | Price/Quality: 4 | Breakfast: 8
Positively, I found the location and the kindness of the host who allowed us to leave the luggage in the afternoon. Then on the negative side... Firstly the beds. If the proposal on the website is for two double beds, I cannot find a broken sofa bed, embarked, with the metal structure planted in the back because the mattress is 2 centimeters high. And even the 'official' bed... hard as a station bench. And buy a topper! It costs 100 euros... And put some white light in. You can't see much in the room. I'm sorry, I didn't sleep and I'm disappointed.
stayed from 01/04/2023 to 01/05/2023
The answer from the host:
Gentile Sig.ra Tafi, Grazie di aver dedicato il suo tempo per recensirci, Ci dispiace molto non aver soddisfatto le sue aspettative a pieno, rispettiamo la sua opinione ma non siamo totalmente d'accordo e dobbiamo appuntare alcune cose: nella descrizione della camera noi mettiamo sempre in evidenza tutte le particolarità di essa, riprendendo una delle frasi della descrizione "essa si presenta all’ingresso con un bel soggiornino privato e un divano comodo e di design che all’occorrenza può essere convertito in un letto matrimoniale." per tanto chiariamo sempre i dettagli della camera scelta. Entrambi i materassi sono memory form di ottima qualità, tuttavia dopo le sue parole ci siamo messi subito ad indagare sulla questione, chiedendo ai nostri ospiti come avessero dormito nel nostro divano letto e le risposte sono state tutte positive, non vogliamo quindi che passi il messaggio di un divano letto come da lei descritto "scassato e inbarcato" visto che i divani e i materassi sono nuovi e vengono cambiati ogni 2 anni proprio per mantenere un elevato standard di confort. Il nostro obiettivo è quello di far trascorrere a tutti i nostri ospiti un soggiorno confortevole, lavorando con passione e dedizione per farsì che tutti possano essere contenti, tuttavia non è sempre possibile raggiungere questo obiettivo e siamo dispiaciuti che questa sia stata una di quelle volte. Sperando comunque che ci possa dare nuovamente l'opportunità di provare a migliorare la sua esperienza La attendiamo ad Home Boutique SMN, A. Tavera - Owner
claudia
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
claudia rated this property but he didn't leave any comment
stayed from 12/10/2022 to 12/11/2022
The answer from the host:
Gentile Signora Scarrico, La ringraziamo moltissimo della stupenda recensione. Siamo contenti di aver ampiamente superato le Sue aspettative meritandoci un 10 in pagella. La attendiamo qui da noi per il Suo prossimo soggiorno a Firenze. Cordiali Saluti Antonio Tavera
crescenzo
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 8
crescenzo rated this property but he didn't leave any comment
stayed from 12/08/2022 to 12/11/2022
The answer from the host:
Gentilissimi Signori Palumbo, Siamo felicissimi di sapere, come già ci aveva anticipato, che Lei e la Sua famiglia abbiate apprezzato la nostra ospitalità. Ci auguriamo di poterVi riaccogliere presto qui alla Home Boutique Santa Maria Novella! A presto Antonio Tavera
alisia
Property: 8 | Cleaning: 9 | Host: 9 | Location: 8 | Price/Quality: 9 | Breakfast: 7
Everything perfect, from the cleanliness to the kindness of the managers always available for any information and every request. To keep in mind!
stayed from 11/02/2022 to 11/04/2022
The answer from the host:
Grazie mille Alisia per le bellissime parole, E' stato un piacere ospitarVi e saremo lieti di accorglierVi nuovamente presso la nostra struttura con la stessa ospitalità e sperando di migliorare ancora!
mauro
Property: 1 | Cleaning: 1 | Host: 3 | Location: 7 | Price/Quality: 5 | Breakfast: 1
Bad. Malodorous environment. Non-existent cleanliness. Hair under the sheets and on the bedspread. Widespread sloppiness. My wife needed to take a pill and there was no glass. Zero courtesy set. Narrow bathroom. Breakfast included in the price at an external bar that we ran away from as soon as we entered. Bad! Only the courtesy and availability of the receptionist and the guy who allowed us to leave the suitcase in storage the next day saved it.
stayed from 10/15/2022 to 10/16/2022
The answer from the host:
Buongiorno Signor Scaramuzza, Leggiamo con rammarico questa recensione fuori dal coro, severissima, contro una struttura che fa della pulizia e della cortesia un punto di forza. Peli sulle lenzuola, mi pare strano ma può capitare una svista...Colazione fuori, figlia del covid (torneremo a farla in loco e comunque una bevanda calda, un croissants, un succo e uno yogurt non lo fanno tutti, sopratutto al prezzo esiguo che lei ha pagato) Angusto --> camera e bagno fatti nuovi di pacca come da foto nel 2020. Si è accanito conto di noi come se le avessimo fatto un torto. Poteva parlare vis a vis invece che ledere la nostra immagine, stia certo che se avesse palesato malcontento avremmo fatto qualche cosa per rimediare. Gentilmente A.Tavera
pedro
Property: 8 | Cleaning: 8 | Host: 10 | Location: 9 | Price/Quality: 6
Very attentive staff.
stayed from 10/13/2022 to 10/15/2022
The answer from the host:
Gentil Señor Sanchez, Muchas gracias por esta preciosa revisión positiva, nuestro personal está siempre a su disposición para sus necesidades para que puedan pasar una estancia como si estuvieran a casa, Estaremos encantados de recibirlos de nuevo para una futura estancia en Florencia Home Boutique Staff
dayna
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
If I could give a higher rating I would! The staff is super helpful and friendly, they help you by explaining the map of Florence with suggestions and advice, the rating is 10 just for how they treated me, I felt at home. The rooms are very clean and new and I had all the services available that elsewhere would have charged you for, like the washing machine, the iron, etc... The location is extremely central, just a few steps from the central station, the price is very affordable considering that in the center of Florence you pay more without even receiving the same treatment, they were all helpful and kind, I appreciate it a lot, thank you for making me feel at home. I highly recommend it to everyone, it's an exceptional place and it's not common for everyone to pay so much attention to guests as they did, truly excellent.
stayed from 10/12/2022 to 10/13/2022
The answer from the host:
Gentile Signora Morrocho, Le Sue parole valgono più dei guadagni; il nostro lavoro è svolto in maniera genuina per far sentire ogni ospite speciale e a casa. La attendiamo nuovamente da noi per la Sua prossima visita a Firenze. Cordiali Saluti Lo Staff
julie
Property: 8 | Cleaning: 9 | Host: 10 | Location: 9 | Price/Quality: 8 | Breakfast: 5
julie rated this property but he didn't leave any comment
stayed from 09/29/2022 to 10/01/2022
The answer from the host:
Dear Mrs. Baldry, Thank You so much for Your kind review. We are all more than happy to know that your stay in Florence was really good and we are proud to know that we helped you to enjoy the stay at its best. We look forward to welcome You in the very near future in order to share with you our new room that will be ready during the 2023. Sincerely Antonio
francesca
Property: 9 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 8 | Breakfast: 7
francesca rated this property but he didn't leave any comment
stayed from 09/03/2022 to 09/04/2022
The answer from the host:
Gentile Francesca, Grazie per la bellissima review. Con la speranza di poterla presto riaccogliere, Le auguriamo un ottima giornata. Cordialità Antonio
olga
Property: 6 | Cleaning: 8 | Host: 10 | Location: 8 | Price/Quality: 5 | Breakfast: 2
The options available at Home Boutique Santa Maria Novella were really limited (at 8:30 AM). They offered apple, pineapple, orange, and ACE juice, but when we ordered four orange juices, they said only to have one, and the only alternative was ACE juice. Only one orange juice available. Only 3-4 options for the bakery: no regular croissant available, no possibility of paying some additional money and choose a sandwich (for example). Much better not to offer breakfast included and we could have chosen a better place for breakfast. To improve for the property: we missed an elevator, as we had heavy luggage. The room was small for four: almost no room for the luggage. To keep: personnel very kind and helpful.
stayed from 08/15/2022 to 08/17/2022
The answer from the host:
Dear Mr. Ortega, Thank You again for choosing Home Boutique as destination for Your stay. We are so sorry that the breakfast do not satisfy you and that your overall experience was lower than the average for the breakfast experience. The breakfast outside the property has been done cause of the covid restrictions - before 2020 the breakfast was reacher and inside our Home Boutique. After August we changed the caffe' and at "Le Sorelline" our guest are happiesr than before. Concerning on the bag deposit is true, we do not have a room where to put the bags but we offer, for free, a beg deposit in the reception area (under our eyes) upon check in and check out. Elevator; as you see there is no space for it; we have a palace built in the year 1500 and this is written in our website; what we suggest is to read better or ask before to book; we have 3 rooms on the 1st level and, when the stairs are a problem, we always give the lower floor rooms. At last we wish to reply to you about the size of our rooms; we have different type of room and the one you choose is 26Sqm, as described and shown in the pictures; we also have bigger rooms so, the suggestion, is to read more in order to understand better what you are reserving. We really hope to have the opportunity to host You again; we will be glad to show you our new breakfast and the new room that we are realizing. Best Regards Antonio Tavera
javier
Property: 6 | Cleaning: 6 | Host: 10 | Location: 10 | Price/Quality: 6 | Breakfast: 6
Very small room. The staff's attention was very good, especially Stephanie's.
stayed from 08/09/2022 to 08/15/2022
The answer from the host:
Querido Señor Melia, Muchas gracias por sus palabras, siempre estamos atentos a nuestro huespedes para que puedan pasar una estancia agradable sin tener que preocuparse de nada, Estamos en un edificio histórico en el centro de Florencia. Es verdad, nuestras Executive Classic son pequeñas pero muy bien amueblados, cuentan con hermosos baños de mármol y vigas de madera típicas de nuestro país que las hacen especiales y muy acogedoras, Nos gustaría que nos visite nuevamente para poder ofrecerle otros tipos de habitaciones más grandes Stephanie
emma
Property: 3 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 3 | Breakfast: 6
I stayed at 'Home Boutique Santa Maria Novella' for two nights. The room we were assigned was very small, and at night it was not completely dark due to windows that faced directly onto the reception area. I was disappointed that there was no window to open, especially at night, to cool the room. It only had air conditioning, which at night blew directly onto the bed, so it couldn't be left on for long. \nOn the other hand, I appreciated the location of the property, very central and very close to S.M. Novella station, and also the kindness of the staff, especially a girl at check-in who showed us a map of the city, recommending what to visit and where to eat. \nIf it hadn't been for the room and the heat that lingered at night, it would have been perfect!
stayed from 08/10/2022 to 08/12/2022
The answer from the host:
Gentile Elena, Grazie mille per averci scelto e per aver condiviso le Sue perplessità con noi e con gli altri utenti. La camera 500 ha una parete in doppio vetro temperato che abbiamo deciso di fare per dare maggiore luminosità e particolarità alla location; solitamente non disturba ma non viene nemmeno apprezzata tent'è vero che le tende che oscurano il vetro sono sempre abbassate. Le tende fanno il loro lavoro ma non oscurano totalmente (capisco ci sia a chi da fastidio). Per quanto concerne la finestra al tetto, certo che si può aprire, si può cambiare l'aria, forse non Le è stato detto? Se avesse chiesto avremmo alleviato questo malessere. L'aria condizionata invece ha diverse opzioni e velocità, è orientabile e la notte si consiglia di metterla in "sleep" che è più silenziosa e su "deumidificatore" onde evitare di gelare. Speriamo davvero che possa tornare, saremo lieti di accoglierLa ancora e farle riprovare la nostra ospitalità nella speranza di coccolarla meglio di quanto fatto. Cordiali Saluti Antonio
lynne
Property: 9 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 10 | Breakfast: 10
Great location - easy to find and only 2 minutes walk from the train station and airport tram. 5 minutes on foot to many tourist sites. Hosts couldn't be nicer. We will definitely come back here and can recommend to others.
stayed from 08/14/2022 to 08/15/2022
The answer from the host:
Dear Mr. and Mrs. Short, Thank You for the fantastic review. We are super happy to know that your expectation were more than satisfy! We wait for You here in the heart of Florence again for your next stay. Best Regards Antonio
alessandro
Property: 8 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 9 | Breakfast: 7
Cozy place close to everything. Very good.
stayed from 08/06/2022 to 08/09/2022
The answer from the host:
Gentile Signor Santoro, Lieti di sapere che è stato bene da noi, La invitiamo a sceglierci nuovamente per i Suoi soggiorni fiorentini visto che la nostra volontà è quella di essere casa lontano da casa. Un caro saluto Antonio
lara
Property: 4 | Cleaning: 4 | Host: 5 | Location: 5 | Price/Quality: 4 | Breakfast: 4
Very old bed, bad smell in the room, a lot of mosquitoes, reception very hot, we received several emails about our time of arrival and we replied at 2.30, however once the room was not ready and we needed to wait 30 minutes more.
stayed from 07/30/2022 to 08/02/2022
The answer from the host:
Dear Mrs. Rodriguez, We respect your point of view but the place is not old, has been restored during the 2018 and, even if you are in a palace built 500 years ago, surrounded by art and beutiness, our rooms are well restored. As told you upon check in, there are always mosquitoes in the area of Florence, is for this motivation that every room have at its disposal a plan with a poison again mosquitoes; it is also suggested to close the balcony window when you are outside from the room. We are also sorry to let you wait for the check in, we prefer to give a super clean place...anyway we remember, you wait 10 minutes. We are sorry for the smell, rare times it happens around the city that have a very old sewer system; it not depend from us and, lucky we, is not every day! Finally, remember that here we work, a part of all we put passion and efforts and this have to be considered before giving a such bed rating. Regards Antonio
simona
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 10
Great position. Great host. Great room. I recommend it.
stayed from 07/18/2022 to 07/19/2022
The answer from the host:
Thank You Simona! Your words are unpayable! We hope to meet you again Regards Antonio
federico
Property: 6 | Cleaning: 7 | Host: 8 | Location: 8 | Price/Quality: 7 | Breakfast: 9
federico rated this property but he didn't leave any comment
stayed from 05/21/2022 to 05/25/2022
The answer from the host:
Gentile Signor Pinchetti, Grazie per aver scelto Home Boutique per il Suo soggiorno fiorentino. La invitiamo a tornare per provare a migliorare la già buona idea che si è fatto sulla nostra proprietà. Cordiali Saluti A.Tavera
sara
Property: 8 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 1
It was a little disappointed they couldn't provide a toilet for us before the check-in.
stayed from 06/04/2022 to 06/05/2022
The answer from the host:
Dear Mrs. Sara, Thank You for the beautiful review. We are so sorry for your disappoint through the breakfast; we promise to you and all the readers that this breakfast will be improved and done again here inside our Home Boutique. For now we changed the caffè where it is served and the people are happier than June 2022. About the toilet, we always do our best to give all we can to our guests but that day you arrived very early and all the guests were still sleaping, that day was not possible! Looking forward to meet You again, we wish you a pleasant day. Sincerely Antonio
martina
Property: 7 | Cleaning: 8 | Host: 10 | Location: 9 | Price/Quality: 8 | Breakfast: 8
martina rated this property but he didn't leave any comment
stayed from 06/01/2022 to 06/02/2022
The answer from the host:
Gentile Martina, La ringrazio a nome di tutto lo staff per la bella recensione. La attendiamo per cercare di migliorare ancora la Sua opinione, siamo certi di poterlo fare. A presto Antonio
alessandra
Property: 8 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 8 | Breakfast: 7
Small but clean room. Excellent location and courteous and helpful staff.
stayed from 05/20/2022 to 05/22/2022
The answer from the host:
Gentile Alessandra, Grazie per la bella recensione. Le nostre Executive Classic sono piccole e ben fatte ma gli arredi fatti su misura ed il bagno in marmo danno l'idea di avere un piccolo rifugio di lusso nel cuore della città. Spero possa tornare a trovarci, avremmo il piacere di offrirle un upgrade nelle nostre migliori camere. Cordialità Antonio
elisabetta
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 6
Excellent location, wonderful renovation of the property, cleanliness, kindness and helpfulness of the hosts - managers. Two faults: a too noisy room close to the reception and a damaged bed mattress.
stayed from 05/13/2022 to 05/14/2022
valerio
Property: 7 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 6 | Breakfast: 6
Structure located in a historic building, which brings with it its advantages, such as the location and charm, and its drawbacks, such as the lack of an elevator. Helpful and friendly staff, who recommend a very detailed city tour. The only issue I encountered was a bad smell coming from the bathroom ventilation fan, otherwise everything was fine.
stayed from 04/28/2022 to 04/30/2022
andrea
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 4
Regarding the breakfast, it's a shame there wasn't one at the property, but at a bar, (probably due to covid) otherwise it would be great. Also, it would be nice to have at least one window for the rooms because out of 4 booked rooms, only one had a French door, and you feel a bit lacking in air. Apart from that, everything is fine.
stayed from 04/23/2022 to 04/25/2022
The answer from the host:
Buonasera Signor Furini, Siamo felici di sapere che avete trascorso un ottimo soggiorno! La colazione è cambiata dopo il COVID, nonostante ciò' abbiamo un accordo con un bar che ogni mattina porta le cose da noi; è una colazione tipica Italiana rafforzata che si compone di bevanda calda, croissant o schiacciata salata toscana, yogurt e succo di frutta. Purtroppo le Domeniche o nei giorni di festa il Bar che porta le cose è chiuso e siamo costretti ad appoggiarci ad un Bar vicino a noi che comunque offre le stesse cose elencate sopra. Per quanto concerne le camere, è vero, le nostre Executive Classic hanno le finestre sul tetto Velux (come si vede bene nelle foto) mentre le Deluxe con balcone o la Suite con Balcone hanno tutte una bella porta finestra con balcone privato. La attendiamo nuovamente a Firenze! Cordiali Saluti Antonio
matteo
Property: 8 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 10 | Breakfast: 10
Very beautiful structure and great location, friendly and helpful staff; recommended.
stayed from 04/02/2022 to 04/03/2022
mario
Property: 8 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 8
Enviable location for those arriving by train and wanting to visit Florence, the owner is very helpful and attentive to customer requests. I ended up in a rather small room, however, it was not a problem because it was only used for sleeping. Breakfast must be consumed at the Bar near the structure and there is a wide choice available.
stayed from 03/27/2022 to 03/29/2022
ambra
Property: 5 | Cleaning: 5 | Host: 7 | Location: 10 | Price/Quality: 5 | Breakfast: 10
The stay overall went well, we received a lot of useful information about the city from the host during check-in. The breakfast at the bar was perfect, all very good, plentiful, and the service excellent. The only negative note, which however had a significant impact on the enjoyment of the stay, is that the assigned room was not faithful to those shown at the time of booking and was very small, without windows and without a bidet (which was not at all indicated in the room information), the shower very small and without a closing door, so water would go everywhere in the bathroom while showering. I was not happy to see a room in the photos and be assigned a completely different and much lower level one. Apart from this, the location of the guesthouse is impeccable! Given this trick with the room, I wouldn't go back.
stayed from 03/23/2022 to 03/26/2022
The answer from the host:
Buongiorno Signora Galantini, Grazie per la recensione e per la permanenza da noi. Mi spiace vedere insoddisfazione. Se mi aveste parlato durante le 4 notti trascorse dei vostri disagi, avremmo provveduto a farvi vedere le altre Executive Classic che abbiamo. Voi avete prenotato una Classic, come detto; né abbiamo 3; la Vespa 13Mq, la 500 13Mq e la Valentino appunto (15Mq). La metratura della camera da Voi scelta è maggiore rispetto alle altre due camere. Inoltre la Valentino ha una Smart TV (cosa che non c'è nelle altre) ed è più nuova, realizzata nel 2021. E' vero, la Valentino non ha il Bidet, ma ha un doccino con il quale potresi fare il Bidet direttamente nel Wc. Finestra, La Valentino è al 1° piano ed è meno luminosa delle altre due Classic ma ha comunque una piccola finestra che si apre sia vasistas che normalmente e, come detto, l'aria condizionata sanifica tutta la stanza, essendo di nuova generazione (nelle altre due camere non è così) Inoltre Sia la Vespa che la 500 hanno solo una finestra Velux a soffitto, per cui, le camere Classic sono molto simili per caratteristiche. Posso dire con certezza che tra le foto delle camere Classic, in fase di prenotazione, compare anche la Valentino, ci faccia caso. La Doccia, essa è larga 2mt e profonda 1mt. - ha due soffioni (uno enorme) e non è così piccola.....almeno secondo noi. Mi spiace che non siamo riusciti a soddisfarla appieno, spero di poterla ospitare nuovamente in una delle nostre camere e provare a far meglio. Magari, ci aiuti, ogni malcontento / dubbio è oro colato per noi, visto che l'obbiettivo ultimo è offrire soggiorni eccellenti. Cordiali Saluti Antonio Tavera
antonio
Property: 8 | Cleaning: 10 | Host: 10 | Location: 9 | Price/Quality: 10 | Breakfast: 10
The owner Antonio, very friendly, gave us valuable information for our stay in Florence. We saw wonderful places, fabulous museums and churches, and ate very well. Thank you.
stayed from 12/26/2021 to 12/30/2021
nicola
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 8 | Breakfast: 10
Beautiful and very clean and abundant breakfast. I give it a 10.
stayed from 12/11/2021 to 12/13/2021
shivon
Property: 10 | Cleaning: 10 | Host: 10 | Location: 8 | Price/Quality: 10 | Breakfast: 10
Very good! The price was excellent and so was the breakfast, all very delicious. The hostess was kind and showed tourist attractions. The room was clean and air conditioned which was fantastic.
stayed from 08/11/2021 to 08/12/2021
manuela
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
manuela rated this property but he didn't leave any comment
stayed from 06/28/2021 to 06/29/2021
The answer from the host:
Grazie Mille Manuela, È stato un piacere averLa come ospite!
angelo
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Excellent in everything.
stayed from 08/21/2020 to 08/23/2020
luca
Property: 8 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 9
Close to the train station. Staff and owner very helpful.
stayed from 08/15/2020 to 08/16/2020
davide
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
davide rated this property but he didn't leave any comment
stayed from 01/17/2020 to 01/19/2020
andrea
Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
andrea rated this property but he didn't leave any comment
stayed from 01/18/2020 to 01/19/2020
maila
Property: 8 | Cleaning: 7 | Host: 9 | Location: 10 | Price/Quality: 9
maila rated this property but he didn't leave any comment
stayed from 01/09/2020 to 01/11/2020
maria
Property: 8 | Cleaning: 8 | Host: 9 | Location: 9 | Price/Quality: 9 | Breakfast: 6
I really liked this property, convenient location, cozy and clean room. To return for the next occasion. Highly recommended.
stayed from 01/03/2020 to 01/05/2020
francesca
Property: 9 | Cleaning: 9 | Host: 9 | Location: 10 | Price/Quality: 9
francesca rated this property but he didn't leave any comment
stayed from 01/04/2020 to 01/06/2020
carmen
Property: 8 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
carmen rated this property but he didn't leave any comment
stayed from 12/07/2019 to 12/08/2019
roberta
Property: 7 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 7
Courtesy, kindness, availability. Like being with family.
stayed from 11/29/2019 to 11/30/2019
arianna
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
arianna rated this property but he didn't leave any comment
stayed from 11/11/2019 to 11/12/2019
luca
Property: 7 | Cleaning: 8 | Host: 9 | Location: 8 | Price/Quality: 8 | Breakfast: 6
Friendly owner. Clean, comfortable, air-conditioned structure. Recommended.
stayed from 08/14/2019 to 08/15/2019