Cancellation conditions (except for non-refundable rates)
The penalty varies depending on the time of cancellation - from time of booking to 15 days before the check-in date, no penalty is charged; - from 14 to 1 days before the check-in date, you will be charged a penalty of 50% of the total cost of the booking; - A penalty of 100% of the entire cost of the stay is applied for failure to show or cancellation on day of arrival;
Balance to be paid at check-in For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.
Rules of the house
Check-in from 5:00 PM to 8:00 PM Check-out before 10:00 AM For a booking including breakfast, breakfast is served from 8:30 AM to 9:30 AM No municipal tax will be charged Fresh towels every 4 days Fresh sheets every 15 days Extra towel changes, if requested, cost €4.50 Extra sheet changes, if requested, cost €3.00 Rooms cleaning is not provided during the stay Final cleaning has a mandatory additional cost of 10.00 € per
oom/accomodation Extra room cleaning is available at a cost of €10.00 Meal preparation allowed in rooms No guests allowed in rooms
For personal check-in\check-out and payment\cancellation policy, in addition to those above, BOOKING POLICY are visible on the official website bbvalchiavenna.it\policy.html The credit card must always have sufficient funds for the pre-authorization. Carefully read the obligations and measures taken for the covid-19 emergency.