Cancellation conditions (except for non-refundable rates)
The penalty varies depending on the time of cancellation - from time of booking to 30 days before the check-in date, no penalty is charged; - from 29 to 15 days before the check-in date, you will be charged a penalty of 30% of the total cost of the booking; - from 14 to 8 days before the check-in date, you will be charged a penalty of 50% of the total cost of the booking; - from 7 to 1 days before the check-in date, you will be charged a penalty of 100% of the total cost of the booking; - A penalty of 100% of the entire cost of the stay is applied for failure to show or cancellation on day of arrival;
Balance to be paid at check-out For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.
Rules of the house
Check-in from 3:00 PM to 8:00 PM Check-out before 10:00 AM For a booking including breakfast, breakfast is served from 8:00 AM to 9:30 AM Municipal tax is included in room rates Fresh towels every 1 days Fresh sheets every 3 days Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 10:00 AM Final cleaning is included in the price No meal preparation allowed in rooms No guests allowed in rooms
For Covid-19 emergency the guest could be asked to self check-in at certain times, by taking the keys from one safety box with code that will be provided by the structure. Self check-in times: 14:00 - 17:00 and 20:00 - 08:00. At check-out the keys will be handed over to the staff present in structure.