Alle Mura

Conditions

Cancellation conditions (except for non-refundable rates)

The penalty varies depending on the time of cancellation
- from time of booking to 10 days before the check-in date, no penalty is charged;
- from 9 to 5 days before the check-in date, you will be charged a penalty of 20% of the total cost of the booking;
- from 4 to 1 days before the check-in date, you will be charged a penalty of 50% of the total cost of the booking;
- A penalty of 50% of the entire cost of the stay is applied for failure to show or cancellation on day of arrival;

Payment terms

Balance to be paid at check-in
For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.

Rules of the house

Check-in after 11:00 AM
Check-out before 10:30 AM
For a booking including breakfast, breakfast is served from 8:00 AM to 10:00 AM
Municipal tax of €3.00 per person per night is applicable up to 5 consecutive days maximum. Children aged under 14 do not pay municipal tax
Fresh towels every 4 days
Fresh sheets every 4 days
Extra towel changes, if requested, cost €5.00
Extra sheet changes, if requested, cost €5.00
Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 10:00 AM
Final cleaning is included in the price
Extra room cleaning is available at a cost of €10.00
No meal preparation allowed in rooms
No guests allowed in rooms

Pets

Conditions for pets staying in this facility:
- pets of any size by prior agreement with the host
- Well-behaved, not aggressive or noisy, kept on a leash, with pet passport, pets may not sleep on beds, pets should be with owners at all times
- Bowl
- A daily cost of 10 € is due per pet

Other notes

In the structure it is forbidden to smoke and have meals in the room, it is possible to use the breakfast area for frugal meals.
Guests are requested to respect the silence times and to read the structure regulations.
For night check-in (from 22.00 to 8.00) an extra 10€ will be requested.
The balance will be requested at check-in in cash.
In case of payment via PayPal, the transaction fee of the site will be requested at the time of check-in.