Palazzo Osanna

Conditions

Cancellation conditions (except for non-refundable rates)

You may cancel your booking up to 20 days before the check-in date. In the case of failure to show or late cancellation, the deposit or advance payment will not be refunded

Payment terms

Balance to be paid at check-in
For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.

Rules of the house

Check-in from 3:30 PM to 11:00 PM
Check-out before 10:30 AM- If you're late you may be charged for an extra night
For a booking including breakfast, breakfast is served from 7:30 AM to 11:30 AM
Municipal tax of €1.00 per person per night is applicable up to 28 consecutive days maximum. Children aged under 12 do not pay municipal tax
Fresh towels every 3 days
Fresh sheets every 5 days
Extra towel changes, if requested, cost €5.00
Extra sheet changes, if requested, cost €5.00
Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 10:00 AM
Final cleaning is included in the price
Meal preparation allowed in rooms
No guests allowed in rooms

Pets

Conditions for pets staying in this facility:
- pets of medium-small size by prior agreement with the host
- Well-behaved, not aggressive or noisy, kept on a leash, with pet passport, pets may not sleep on beds
- Bowl
- A one-time additional cost of 25 € for final cleaning