Conditions
Cancellation conditions (except for non-refundable rates)
The penalty varies depending on the time of cancellation
- from time of booking to 20 days before the check-in date, no penalty is charged;
- from 19 to 10 days before the check-in date, you will be charged a penalty of 20% of the total cost of the booking;
- from 9 to 2 days before the check-in date, you will be charged a penalty of 50% of the total cost of the booking;
- up to 1 days before the check-in date, you will be charged a penalty of 100% of the total cost of the booking;
- A penalty of 100% of the entire cost of the stay is applied for failure to show or cancellation on day of arrival;
Payment terms
Balance to be paid at check-in
For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.
Rules of the house
Check-in must be before 8:00 PM
Check-out before 10:00 AM- If you're late you may be charged for an extra night
For a booking including breakfast, breakfast is served from 8:00 AM to 10:00 AM
Municipal tax of €6.00 per person per night is applicable up to 10 consecutive days maximum. Children aged under 10 do not pay municipal tax
Fresh towels every 2 days
Fresh sheets every 3 days
Extra towel changes, if requested, cost €4.50
Extra sheet changes, if requested, cost €7.00
Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 9:00 AM
Final cleaning is included in the price
Extra room cleaning is available at a cost of €10.00
No meal preparation allowed in rooms
No guests allowed in rooms
Pets
Please contact the host before booking if you are traveling with pets
Other notes
We accept Mastercard or VISA only. Cancellation will be accepted only in writing 8-18:00 PM cet. Let us know your EXPECTED TIME ARRIVAL with some days notice. A late check in has to be agreed in advance and incurs in an extra Last minute bookings with a check in after 8:00 PM might be refused. To offer a better service we might switch the room booked with another one with the same comforts. A luggage deposit is available 8-20.00 for further info check http:\\www.myguestroma.com