Cancellation conditions (except for non-refundable rates)
The penalty varies depending on the time of cancellation - from time of booking to 7 days before the check-in date, no penalty is charged; - from 6 to 4 days before the check-in date, you will be charged a penalty of 30% of the total cost of the booking; - from 3 to 2 days before the check-in date, you will be charged a penalty of 50% of the total cost of the booking; - up to 1 days before the check-in date, you will be charged a penalty of 100% of the total cost of the booking; - A penalty of 100% of the entire cost of the stay is applied for failure to show or cancellation on day of arrival;
Balance to be paid at check-in For non-refundable discounted rates, when the facility requires it, the guest must pay in advance as indicated to complete the booking. Payment is not refunded in the event of a cancellation.
Rules of the house
Check-in from 9:30 AM to 1:30 PM Check-out before 10:30 AM- If you're late you may be charged for an extra night For a booking including breakfast, breakfast is served from 8:00 AM to 10:00 AM Municipal tax of €4.00 per person per night is applicable up to 7 consecutive days maximum. Children aged under 11 do not pay municipal tax Fresh towels every 3 days Fresh sheets every 5 days Extra towel changes, if requested, cost €4.00 Extra sheet changes, if requested, cost €10.00 Rooms are cleaned every 1 days. To allow staff to clean, we recommend leaving the room at 11:30 AM Final cleaning is included in the price No meal preparation allowed in rooms No guests allowed in rooms
Please communicate your arrival time at least the day before. We are present in the structure from 9.30 to 13.30. If your arrival will be in this time frame, we will be happy to meet you and check in in person. In case you want to arrive after 13.30, we will provide you with the codes and instructions for self check in. Please contact us at least 24 hours before your arrival, in order to send you all the information via email or whatapp.