Property: 1 |
Cleaning: 6 |
Host: 3 |
Location: 5 |
Price/Quality: 3
| Breakfast: 1
At the time of booking, the green room was agreed upon, but instead we were given the orange room, very small, exposed in a dark and dilapidated inner courtyard. Breakfast is available at the bar under The Rainbow B&B, but on Sunday 11th it was closed, so we contacted the manager Michela who wrote to us (did not answer the phone) to go to another bar at her expense. This bar was also shabby and run by very rude people. In short, an experience not to be repeated. Finally, since we had to leave on the evening of Sunday 11th, it was necessary to leave our luggage in the structure, but there was not even a small room available and we were advised to leave them in the corridor. An extra bathroom was missing, which is usually present in all facilities.
stayed from 09/09/2022 to 09/11/2022
The answer from the host:
Mi dispiace che le vostre impressioni siano state negative, e vi ringrazio per averle condivise.
La invito in ogni caso a ricontrollare la sua prenotazione, troverà scritto appunto "stanza arancione"; la stanza verde non risulta più prenotabile da almeno un anno.
Per quanto riguarda i servizi al check out come avrà notato, ha prenotato in un B&B che è appunto in un appartamento, ed avrà anche notato che non c'è lo spazio fisico per un bagno di servizio, ma sono certa che la prossima volta, per qualche centinaia di euro in più, in un hotel, troverà un concierge h24, uno stanzino per i bagagli ed un bagno di servizio a sua disposizione!
