Very good

Overall Rating 9.1 / 10
19 reviews
Property
Cleaning
Host
Location
Price/Quality
francesco
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
francesco rated this property but he didn't leave any comment
stayed from 09/20/2023 to 10/01/2023
The answer from the host:
Ciao Francesco, siamo lieti che la tua vacanza presso la nostra struttura sia stata piacevole. Ci augiamo di riaverti presso la nostra struttura . Grazie per averci recensiti
nicoletta
Property: 10 | Cleaning: 10 | Host: 10 | Location: 7 | Price/Quality: 9
Clean and tidy structure, wonderful terrace. Very positive note for the welcome and availability of Alessio, truly TOP! Already recommended to our friends.
stayed from 09/09/2023 to 09/13/2023
The answer from the host:
Ciao Nicoletta, sono felice che la tua vacanza presso la nostra struttura sia stata piacevole. Grazie di avere dedicato un attimo per la sua recensione.
tamara
Property: 10 | Cleaning: 10 | Host: 10 | Location: 8 | Price/Quality: 9
Mattei Apartments is a great place to stay, very spacious, quiet, and comfortable. We had a fantastic and hospitable host, Alessio, who helped us with all our holiday queries and needs. We highly recommend the flat! The only thing to note is that all amenities and shops in Mondello are a minimum of 10-15 minutes walking distance away (e.g. the closest Tabacchi or a bakery), so if a guest has difficulty walking it may be a little challenging (hence our Location rating). Otherwise, it's a beautiful and gorgeous place, with a super nice host!
stayed from 07/18/2023 to 07/26/2023
The answer from the host:
thank you for taking a moment of your time to review Mattei Apartment. glad you had a nice holiday. We hope to have you back as guests at Mattei Apartment. Thank you
priscillia
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Alessio is an amazing host. The place was clean, fresh despite the heat wave we had in Palermo, thanks to the AC. The terrace is big and very nice! Alessio was very generous and willing to help in every way. We were moved by his kindness that represents in my opinion Sicilian people’s kindness. I recommend Mattei Apartments.
stayed from 07/24/2023 to 07/28/2023
The answer from the host:
We are glad that you enjoyed your vacation and that our staff was helpful. We hope to see you again at . Thank you
laura
Property: 9 | Cleaning: 9 | Host: 10 | Location: 7 | Price/Quality: 8
Lovely and very cozy apartment. 15 minutes walk from the sea and the center. There are few services around, but it's a relative fact to all of Mondello. Perhaps the only flaw is the presence of only one air conditioner, but since we were out all day, we hardly felt it. The added value of our stay was Alessio who went out of his way to help us with every request and whenever needed (he even took us grocery shopping).
stayed from 06/21/2023 to 06/26/2023
The answer from the host:
Lieti di avervi fatto trascorrere una piacevole vacanza . Grazie
sandro
Property: 7 | Cleaning: 8 | Host: 8 | Location: 7 | Price/Quality: 6
Clean facility, not suitable for 4 adults due to the small bedroom and lack of air conditioning.
stayed from 06/18/2023 to 06/21/2023
The answer from the host:
Lieti della sua recensione la ringraziamo per averci preferito , siamo spiacenti per la seconda cameretta senza una climatizzazione adeguata , cercheremo di potenziarla per una vostra prossima visita presso la nostra struttura . Grazie
giuseppe
Property: 9 | Cleaning: 9 | Host: 9 | Location: 6 | Price/Quality: 8
giuseppe rated this property but he didn't leave any comment
stayed from 08/23/2022 to 08/26/2022
The answer from the host:
Grazie,
pataki
Property: 10 | Cleaning: 10 | Host: 10 | Location: 7 | Price/Quality: 10
pataki rated this property but he didn't leave any comment
stayed from 08/18/2022 to 08/21/2022
The answer from the host:
thank you, for your kindness
giulia
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Simple but very welcoming location. Alessio is very friendly, helpful, and always found an answer to my questions, from food to shopping. I will recommend it to my acquaintances.
stayed from 08/05/2022 to 08/06/2022
alessio
Property: 8 | Cleaning: 10 | Host: 10 | Location: 6 | Price/Quality: 7
Mr. Alessio was very attentive and kind, he accompanied us on this vacation with all his kindness.
stayed from 07/22/2022 to 07/29/2022
The answer from the host:
Grazie ,della vostra gentilezza,speriamo di avervi di nuovo ospiti della nostra struttura
laura
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Simple but very welcoming location, I stayed on the ground floor and made great use of the sunbathing area at the back, quiet and suitable for evening reading. Alessio is very nice, helpful and always found an answer to my questions, from food to shopping. I will recommend it to my acquaintances.
stayed from 07/11/2022 to 07/12/2022
The answer from the host:
Siamo lieti che avete trascorso una splendida vacanza presso la nostra struttura.grazie
liliana
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
A fantastic surprise, clean apartment and well equipped with everything, even the tourist tax included in the price. Alessio kind and available at any time. Recommended! We will definitely come back.
stayed from 07/07/2022 to 07/09/2022
The answer from the host:
Grazie per averci preferito
roberta
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Great choice for spending the holidays, the house is clean with everything you need for cooking. Alessio welcomed us showing the house and advising us on where to have dinner and spend pleasant evenings. Comfortable beds and quiet environment. I recommend.
stayed from 07/03/2022 to 07/05/2022
The answer from the host:
Lieti di avervi fatto trascorrere una piacevole vacanza . Grazie
gloria
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
A fantastic surprise, clean apartment well equipped with everything, even the tourist tax included in the price. Alessio kind and professional, we went to the sea and then to Palermo for a typical Sicilian dinner and a fun evening. We plan to return to Palermo in September so we will definitely book this apartment. Recommended.
stayed from 07/02/2022 to 07/03/2022
The answer from the host:
Grazie per averci preferito , vi aspettiamo a settembre
marco
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
We stayed in the apartment, equipped with a bedroom, kitchen, bathroom, and terrace. We were welcomed by Alessio, a lovely, friendly, and courteous person who helped us move around quickly in Palermo. The apartment is quiet, well-stocked, and very clean. Dining on the terrace is truly priceless! Next to the apartment, there is an affordable little restaurant where you can eat well. The sea is 10 minutes away on foot. We were satisfied and will definitely come back. Thank you.
stayed from 07/01/2022 to 07/02/2022
The answer from the host:
Siamo felici che la vostra vacanza sia stata piacevole. Grazie
vaclav
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
15 mins walk from one of the best beaches in Palermo. Host was super nice, helped us to get from Airport even though we arrived at 2 AM. He even helped us via WhatsApp, gave us recommendations for places etc. There is a great pizza place right next to the apartment, we ate there twice during our 3 day stay. We’ll recommend the place to our friends, and if ever come back, we’ll stay here again. Thank you from Vaclav and Valery!
stayed from 06/27/2022 to 07/01/2022
The answer from the host:
we are happy that your holiday was happy. thank you
antonella
Property: 7 | Cleaning: 6 | Host: 10 | Location: 10 | Price/Quality: 8
The Mattei Apartments structure itself is excellent, Alessio, the manager, has always been available for any request or question. He is kind, both with me and my sister.
stayed from 06/01/2022 to 06/08/2022
francesca
Property: 7 | Cleaning: 6 | Host: 7 | Location: 4 | Price/Quality: 3
I rented this apartment because it was advertised as having air conditioning, but in reality, the air conditioner was only in a small bedroom, so the rest of the house was like an oven. I didn't have a great time with 35 degrees, honestly. The structure is nice, but the shower was broken, so I had to hold the phone in my hand, which was not the most comfortable. I have to be honest, when I mentioned it, they wanted to send someone to fix it, but since it was a 5-day vacation, I didn't want to waste time making an appointment and waiting for the technician. And can I say something? I think it was done on purpose to increase consumption. This way, you are forced to turn off the water to soap yourself! I also think that to keep the air conditioner on, you needed a key, and this key was welded to the keychain. So if I went out, I couldn't leave the air conditioner on, which would have been useful to cool the house since it was only in the bedroom.
stayed from 08/15/2021 to 08/20/2021
The answer from the host:
Ci dispiace che ha trovato degli inconvenienti per la sua vacanza, ho chiesto al nostro responsabile cosa sia accaduto, lui si è prodigato immediatamente per mettere il gancio per sorreggere la doccetta, ma ad oggi mi ha detto che attendeva la sua chiamata per confermare l'intervento che sarebbe durato 1minuto svitare 2 viti. Nelle nostre descrizione non abbiamo mai scritto bugie, bastava solo leggerle la descrizione che specifica che solo la stanza da letto ha il clima e bastava tenere la porta aperta della stanza da letto per avere i benefici in tutte le stanze come fanno tutti i nostri ospiti dopo le spiegazioni del nostro collaboratore, bastava anche ascoltare che la casa è non fumatore Che non si può fare entrare altre persone che non sono state registrate al check in, la sanificazione delle intero appartamento che puzzava di sigaretta e costato 60€, un lenzuolo bucato con la sigaretta 20€ non penso che a casa vostra bucate un lenzuolo al giorno e non penso che uscite di casa e lasciate 24ore il clima acceso. Noi accettiamo tutte le opinioni dei nostri ospiti per migliorare la qualità dei nostri servizi e la ringraziamo della sua recensione, ma bisogna essere anche un po' onesti specialmente quando si publicano delle recensioni.
yyyy
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Splendid vacation spent with my family, clean place with a large terrace where you can relax in the evening, professional and very helpful reception.
stayed from 07/01/2021 to 07/07/2021
The answer from the host:
Lieti di avervi fatto trascorrere una piacevole vacanza . Grazie