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6 reviews

Overall Rating 4.6 / 10
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Price/Quality
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6.2 (13 reviews)
What guests say

Reviews for this property are quite mixed. Several travelers report significant cleanliness issues, such as dirty rooms upon arrival, unpleasant bathroom odors, and non-functioning air conditioning during hot weather. There are also mentions of insufficient towels and concerns about management practices, like delayed or missing receipts and lack of attention to guest satisfaction. On the positive side, many guests appreciate the central location, convenient for enjoying the city. Overall, while the property's location is a highlight, improvements are needed in cleanliness, maintenance, and guest service.

IA
Based on guest reviews. AI-generated.
santina
santina
Property: 2 | Cleaning: 1 | Host: 3 | Location: 6 | Price/Quality: 2
Unfortunately, the 'albergo diffuso' concept means that not all units are adequate. We had booked an accommodation that was not available (the host unexpectedly claimed it was no longer available and should be removed from the website), and we discovered this upon arrival. The alternative initially offered by the host was awful and completely unlivable even for a few minutes, let alone a stay. After complaints, other accommodations were assigned, certainly more acceptable, but probably not ready or aired for our arrival. One of the two we accepted only needed a final cleaning, but the other had mattresses that should be replaced because they were smelly and outdated, and the facilities were not thoroughly cleaned. In the end, after a bad start, the host tried to make amends and, all things considered, it was possible to stay, but everything definitely needs improvement (cleaning, furniture, amenities).
stayed from 08/20/2025 to 08/23/2025
domenicantonio
domenicantonio
Property: 6 | Cleaning: 6 | Host: 6 | Location: 6 | Price/Quality: 6
domenicantonio rated this property but he didn't leave any comment
stayed from 08/17/2025 to 08/18/2025
massimo
massimo
Property: 1 | Cleaning: 1 | Host: 1 | Location: 7 | Price/Quality: 1
Strongly not recommended! Apartment 200 meters from the main office. The property was not very clean, the air conditioning did not work during summer with 35°C in the shade. The bathroom had no windows and its ceiling was a polycarbonate sheet and the toilet was foul-smelling (backflow of odor). For three people there were 3 bath towels, 3 medium towels and 1 towel for the bidet. On arrival, following the manager's advice, we chose to pay immediately so we would not have to return to the main office to pay. I paid in cash and we were not given a receipt. At check-out, instead of leaving the keys in the room, I returned them to the manager and, of course, asked for the receipt. It is the first time a manager has not asked me if everything went well;to me he already knew the answer.
stayed from 08/17/2025 to 08/18/2025
The answer from the host:
Gentile Sig. Franchi, le rispondiamo solo per un atto di cortesia perchè non comprendiamo le sue rimostranze, circa l'assenza di aria condizionata la stessa non è pubblicizzata sul nostro sito, le è stata assegnata una tripla, dove erano previsti tre ascigamani per ospite. Il suo punteggio di 1, qualità prezzo, ci sembra alquanto ingeneroso poichè il costo di €30 a persona, non si paga nemmeno negli ostelli della gioventu'. Respingiamo tutte le altre rimostranze perchè le riteniamo pretestuose. Distinti saluti.
alizee
alizee
Property: 10 | Cleaning: 8 | Host: 10 | Location: 10 | Price/Quality: 10
alizee rated this property but he didn't leave any comment
stayed from 08/16/2025 to 08/17/2025
isabella
isabella
Property: 3 | Cleaning: 1 | Host: 3 | Location: 10 | Price/Quality: 5
Dirty, no Wi-Fi and the phone didn't get a signal inside.
stayed from 08/15/2025 to 08/16/2025
The answer from the host:
Gentile Sig.ra Casadei, sul sito non è pubblicizato la presenza di wifi, il fatto per cui non prendeva il telefonino è un preblema di rete del gestore, respingiamo categoricamente il fatto che l'appartamento fosse sporco. Distinti saluti.
martina
martina
Property: 1 | Cleaning: 1 | Host: 1 | Location: 10 | Price/Quality: 1
I didn't give 0 (because you can't). The room was not clean on our arrival. Dirt everywhere. Hair everywhere. Sheets not changed because we found hair on the pillows. The kitchen was unusable because a part was missing, and it was extremely dirty and rusty. I would like to attach some photos to show the condition of the room on arrival, but on this site it is not possible. The owner is convinced he is right and that the room had been cleaned, moreover without making sure to come and see it or to view the photos. Stayed 17-18 August (one night, fortunately).
stayed from 08/15/2025 to 08/16/2025
The answer from the host:
Gentile Sig.ra Lecca, nel ringraziarLa per il 10 dato sulla posizione, si vuole capire perchè sostiene addirittura che non siano state cambiate le lenzuola, e non si comprende perchè non si è rivolta alla reception, decidendo di dormire in lenzuola già utilizzate. Ma le sembra possibile che la nostra addetta alle pulizie avrebbe avuto un tale interesse?Si dice che il cliente a sempre ragione, ma a volte può anche sbagliare. Distinti saluti.