Reviews highlight the friendly and helpful staff, as well as the overall cleanliness of the property. The pool is a major plus, providing relaxation after a day exploring Siena or during hot weather. Breakfast is generally abundant and satisfying, though a few guests noted that the coffee could be better. The location is not central, but the Siena city center is accessible by a 20–25-minute walk or by bus, although bus service ends early in the evening. Garden-facing rooms are recommended for their quietness. Overall, the property is welcoming and comfortable, making it a good choice for travelers seeking relaxation and solid services.