Reviews highlight the excellent central location, making it convenient for exploring Lucca and nearby attractions. Guests appreciate the cleanliness, modern furnishings, and the added advantage of an elevator in an old building. The host is described as friendly and helpful. Although there is no dedicated parking, finding a space nearby is generally not difficult. Some guests note the lack of air conditioning during hotter days as a small downside. Overall, the property is seen as welcoming, well-equipped, and a good value for money.