Overall Rating 7.2 / 10
5 reviews
Property: 1 | Cleaning: 1 | Host: 1 | Location: 1 | Price/Quality: 1 | Breakfast: 1
0 stars! I would not recommend to anyone! Worst experience we’ve been through. We booked this b&b in the center of bologna, we left our bags to go for lunch. When we came back they told us that we needed to take our move to a different b&b because the “bathroom was broke”…they already had a plan and new b&b was OUTSIDE the city center and it was the most awful and disgusting place we’ve ever stayed in…B&B Ellegance… cold, very dirty, noisy… and we initially paid for breakfast but in the new place there was no breakfast. AND THE PRICE WAS THE SAME! The website did not give us an option to cancel or we would have lost the money. The “administrator” came to the new b&b and we expressed our unhappiness about the state of the place and about the whole situation and he said there’s nothing he can do. He gave us the number of the owner and we called him but he refused to answer. The Administrator INSISTED that we gave him the credit card there on the spot. I told him that the details of the credit card were put in the website when we first booked and he said and that i don’t feel safe to give my bank details to a stranger, I refused and gave him cash and he had no choice…obviously i did not get any sort of receipt. I contacted the website : “We will open an internal investigation” they said. My guess is that they re-booked our room for more money and moved us to an inferior b&b with the excuse of the broken bathrrom.
stayed from 10/23/2023 to 10/24/2023
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 5
Me and my brother (we come from Croatia) spent 4 days in beautiful Bologna at this amazing place with likely best value for money in entire city. Location of the object is great, entire staff (Alfonso, Frank, Jerome) is just amazing - so polite, kind and willing to help with any kind of questions, including printing tickets for the airport and answering on e-mail at 05: 30. Staff is very professional and facilities are clean. The only negative side would be breakfast. It is included in price and this cannot be objected but it includes only coffee and croissant at the nearby restaurant. Everything else (toast) needs to be paid additional. In case breakfast includes greater offer (eggs, sandwiches, juices, etc.) that would be just perfect. Regardless of this, I give pure 10/10 to this facility. Good luck with the work and please keep being so professional and kind.
stayed from 07/11/2023 to 07/15/2023
Property: 9 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 9 | Breakfast: 7
umut rated this property but he didn't leave any comment
stayed from 10/08/2023 to 10/09/2023
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 9
Struttura e gestori top! Lo consiglio sopratutto se dovete visitare il centro di Bologna…. 10 minuti a piedi! In più fermata d’autobus vicinissima per andare sia allo stadio che a Casalecchio! La struttura è molto bella e pulita, accoglienza impeccabile dell’host! C’è la possibilità anche di fare il deposito bagagli!
stayed from 03/11/2023 to 03/12/2023
Property: 7 | Cleaning: 7 | Host: 9 | Location: 9 | Price/Quality: 7 | Breakfast: 7
B&B professionale con reception fino alle 19:30, posizione centrale, gestore molto disponibile. Arredamento moderno ma usurato, bagno nuovo ma con scarichi lenti e leggero tanfo in stanza. Ho apprezzato il minibar, la possibilità di fare il caffè con la macchinetta inclusa, il bollitore e le ottime tisane ed anche il set di cortesia. Tuttavia la camera matrimoniale non è grandissima e sarebbe da rinfrescare. Colazione presso bar posto accanto alla struttura al piano terra.
stayed from 02/21/2023 to 02/22/2023