Property: 1 |
Cleaning: 1 |
Host: 1 |
Location: 10 |
Price/Quality: 1
I had booked a specific room, based on the website images, at Guest House Hola Roma and instead, upon arrival, I was accommodated in a room at Viennese Due, albeit in the same building. I was told, in fact, that the room was occupied (sic!). Furthermore, I waited, before being accommodated, for a good 40 minutes. \nI protested, politely, with the Filipino lady who welcomed me (the third person I interacted with: an Italian and a foreigner over the phone), feeling even called a racist. \nThe room, old if not dilapidated, assigned to me had some dusty furniture, there were some mosquitoes (in the middle of November) and the towels were stained (how clean were they?) and holey. \nThe case, never happened to me before, was objectively worth reporting to the Carabinieri, but I preferred to let go of the night and leave alone because the next day I had a very important commitment at a public office. \nThe experience is not to be repeated. I sensed that who knows how many similar 'managements' there might be in the Termini station area. \nThe structure is highly not recommended!
stayed from 11/14/2022 to 11/15/2022