Property: 3 |
Cleaning: 8 |
Host: 3 |
Location: 8 |
Price/Quality: 3
The bathroom was newly done and clean. There were two tiny bedside tables, one of which was coming loose from the wall and nowhere else to put things. The sheet was torn, one of the coat hooks was coming loose, and the flimsy coat hanger was also quite rickety. There was some street noise as well. The best part of the place was the location, which was walking distance to the city center. It's called LudBen House, but there was no breakfast, nor coffee in the room or on the property. They did say there was a bar nearby where you could buy an inexpensive breakfast.
stayed from 02/21/2024 to 02/22/2024
The answer from the host:
Hi Spring Berlandt,
Thank you for taking the time to describe your experience at LudBen House. We thank you for pointing out that the bedside table does present a problem, we did not notice it even if the check always takes place, as well as for the bed sheet, we are really sorry.
We were aware of the problem of the coat hanger but to guarantee early entry into the room we missed the way to repair. We would like to point out that, although you have not chosen to take advantage of the breakfast service (in fact, you have chosen the option of buying without breakfast), in the room we provide all our guests with a kettle with coffee, tea and chamomile. We are pleased that you still appreciated the cleaning service, which is extremely important to us.
We hope you can give us another opportunity to show you how committed we are and care about our guests.
Arrivederci
LudBen House Staff