Very good

Overall Rating 9.3 / 10
10 reviews
Property
Cleaning
Host
Location
Price/Quality
Breakfast
delphine
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
The welcome was really great and the staff very pleasant. The room was ready earlier than expected and they agreed to keep our luggage in the luggage storage on the last day at no extra charge. The hotel is located in the heart of the city's historic district. The room is quiet, bright, and clean. Breakfast is served in a bar 20 meters away by a charming owner who sings and plays the piano perfectly. It was a very pleasant stay. We thank you for contributing to making our weekend so enjoyable.
stayed from 02/23/2024 to 02/25/2024
The answer from the host:
Thanks to you! GB.
kevin
Property: 8 | Cleaning: 9 | Host: 9 | Location: 8 | Price/Quality: 8 | Breakfast: 7
A great little hotel with a very helpful owner. Unprepossessing from the outside, it is modern, clean, and adequately spacious inside. There are 65 steps, so with luggage this might be a challenge for some. Breakfast is coffee and cornetto (croissant) in the cafe next door. The location is great, right in the center of the old city, a few minutes' walk from Metro line 1 (universita stop), making it an ideal base from which to visit Neapolitan sites, and via train, those of the wider Naples Bay. Highly recommended.
stayed from 11/10/2023 to 11/14/2023
The answer from the host:
Dear Mr. Giles, it was a pleasure meeting you and having you as our guest. Have you a nice day! Gennaro
luca
Property: 9 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 8
We had a great time, fantastic location, we will definitely come back.
stayed from 10/03/2023 to 10/05/2023
The answer from the host:
La ringrazio Sig. Ludovici, è stato un piacere averla accolta nella nostra struttura. Un saluta da Napoli! Gennaro Bausano
gilles
Property: 9 | Cleaning: 10 | Host: 9 | Location: 8 | Price/Quality: 8 | Breakfast: 6
Friendly reception and well located in the heart of the historic district. Quite noisy at night - no double glazing. Room quite small, difficult to be anywhere else than on the bed. Breakfast quite average - at a bar a bit further down the street. Moreover, we couldn't have it on the last morning because the bar hadn't started serving at 7:20 even though the service was scheduled for 7:00. And it was already paid in advance.
stayed from 07/14/2023 to 07/16/2023
The answer from the host:
Good morning Mr. delafolie , I am sorry for the noise but the facility is located in the city centre, the room you chose was a French room with a 140cm lake bed and the bar serves breakfast from 7.30am. I am sorry for these misunderstandings. I wish you a good day. Gennaro Bausano
bernard
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 6
Very good welcome and contact with Gennaro first, his colleague on arrival whose name I do not know, and his other colleague the next day whose name I also do not know...\nPerhaps a suggestion for breakfast, it would be nice to have a hot drink (tea or large coffee) AND a glass of orange juice... grazie.
stayed from 06/15/2023 to 06/17/2023
The answer from the host:
Dear Mr Carrere, thanks to you I am sorry that the breakfast was not to your liking. Have you a nice day! Gennaro Bausano
molly
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
The Santa Chiara Inn was a great location in Naples. It was walkable to so much and the property was well kept. Overall, a great experience staying at this location.
stayed from 05/30/2023 to 06/01/2023
The answer from the host:
Dear Molly, Thanks to you! GB
maria
Property: 9 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 8
Absolutely to recommend: excellent location, small but clean and well-kept room, spacious bathroom, helpful staff and very attentive to customer care (Gennaro, besides being good-looking, was very kind). We will definitely come back.
stayed from 03/29/2023 to 03/30/2023
The answer from the host:
La ringrazio Sig.ra Maria Pia, è stato un piacere averla conosciuta e accolta nella nostra struttura. Le auguro una buona giornata. GB
lorenzo
Property: 7 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 9
lorenzo rated this property but he didn't leave any comment
stayed from 09/19/2022 to 09/21/2022
nicole
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10 | Breakfast: 10
nicole rated this property but he didn't leave any comment
stayed from 09/08/2022 to 09/09/2022
agnese
Property: 9 | Cleaning: 10 | Host: 9 | Location: 10 | Price/Quality: 8 | Breakfast: 7
Cozy and clean, spacious shower in the heart of Naples.
stayed from 08/22/2022 to 08/23/2022
The answer from the host:
La ringrazio Sig.ra Simonetti, è stato un piacere averla accolta ed avuta nostra ospite. GB