Reviews emphasize the property’s prime location in Genoa's historic center, close to major attractions and public transport. Guests appreciate the charm and historical character of the building, as well as the cleanliness and comfort of the rooms. Breakfast is highly rated, often described as abundant and featuring homemade products. The hosts, Carlo and Anna, are frequently praised for their warmth, helpfulness, and useful local tips. Some guests note that certain rooms may lack natural light, but overall satisfaction remains very high.