Property: 7 |
Cleaning: 1 |
Host: 8 |
Location: 10 |
Price/Quality: 3
| Breakfast: 10
The location of the facility is convenient, located 3 minutes from the metro and a short walk from the Maschio Angioino and the port of Naples. The receptionist was very helpful before check-in and also during: she organized everything in great detail from breakfast to lunch in the restaurant next door. Unfortunately, however, the room had several defects that we found especially at the level of cleanliness: the room probably in a hurry was not cleaned completely, in fact the toilet still had the roughness of limestone and we had found a pile of dust under the bedside table on the right side of the bed. What disappointed us the most was the presence of ants inside the room, in the morning we woke up with the bedside table full of ants without having left any food on it. The last problem was at the comfort level, the shower head even though it was set at low strength, had too high pressure and therefore in contact with the body, the water hurt. We are sorry for this, but despite this we know that this B&B can give more by fixing these small things.
stayed from 08/09/2021 to 08/11/2021
The answer from the host:
Buonasera miguel certa di averle dato tutti i servizi stante la bellezza della mia struttura e la circostanza non poco importante che il Mio bed è nuovissimo curato nel dettaglio: ha appena un anno di vita. Per le formiche sono spiacente forse avete consumato all’interno della stanza. Miglioreremo con maggior intervento di insetticida. La aspetto ovviamente al più presto. Saluti Francesca titolare della Guest house.
