Good

Overall Rating 8.1 / 10
22 reviews
Property
Cleaning
Host
Location
Price/Quality
Breakfast
michela
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
It is very convenient for the center. Bar just below. They are very kind.
stayed from 06/30/2023 to 07/01/2023
roberto
Property: 2 | Cleaning: 5 | Host: 6 | Location: 10 | Price/Quality: 6
Heart-stopping elevator, very noisy loft bed, ceiling too low I had to walk bent. The kitchen corner is really bare, missing a table with chairs.
stayed from 06/07/2023 to 06/11/2023
simonetta
Property: 6 | Cleaning: 4 | Host: 8 | Location: 8 | Price/Quality: 6
The structure is convenient to the station, the organization was perfect. The lack of small details such as a glass to brush your teeth is noticeable, but above all the lack of cleanliness in the room, at least in the bathroom.
stayed from 03/25/2023 to 03/27/2023
celeste
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Excellent structure, excellent staff available for every customer need, we had a great time, the location is perfect near the train station, metro station, bus stops, and car parking. I recommend it and when I have to come back to Naples I will choose it again.
stayed from 03/20/2023 to 03/23/2023
emanuela
Property: 7 | Cleaning: 8 | Host: 7 | Location: 8 | Price/Quality: 8
Good location.
stayed from 02/21/2023 to 02/25/2023
gabriel
Property: 8 | Cleaning: 9 | Host: 9 | Location: 8 | Price/Quality: 10
Pleasant stay, quiet structure, excellent cleanliness and complete and efficient services. Perfect location for moving around using public transport.
stayed from 12/31/2022 to 01/01/2023
fiorella
Property: 7 | Cleaning: 6 | Host: 8 | Location: 8 | Price/Quality: 8
I found a welcoming establishment, I was lucky enough to have Antonio at the Reception with whom I only spoke on the phone, who made himself available for everything. Besides professionalism, a lot of kindness.
stayed from 09/03/2022 to 09/05/2022
cristiana
Property: 8 | Cleaning: 9 | Host: 9 | Location: 9 | Price/Quality: 9
Located 5 minutes walk from Napoli Centrale station. Our room for 3 people was equipped with a small kitchen and refrigerator (very convenient in the August heat to always keep water cool), the air conditioner that was vital for our stay, and the loft with another bed. I was really very satisfied.
stayed from 08/03/2022 to 08/08/2022
michele
Property: 8 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 7
michele rated this property but he didn't leave any comment
stayed from 07/25/2022 to 07/28/2022
francesco
Property: 8 | Cleaning: 8 | Host: 9 | Location: 10 | Price/Quality: 10
We booked at the Art Suite Principe Umberto, but due to an issue with the showers, we were moved to another property still owned by them in Piazza Carità and I must say we couldn't have asked for better as we were right on Via Toledo. Very kind, very cordial and always attentive. Clean and well-furnished, everything functional. The only tiny "flaw" is the elevator, as you have to personally close the doors to make it go up, and there's always someone who, going up or down, doesn't do it, which can be disheartening if it gets stuck on the upper floors, forcing you to take the stairs, but being on the second floor it's bearable. It happened to us 2 times, but again, nothing serious... Top!
stayed from 06/19/2022 to 06/21/2022
wieslaw
Property: 8 | Cleaning: 8 | Host: 8 | Location: 10 | Price/Quality: 10
The room is nicely decorated, the location is very good, fairly clean. Check-in was problematic. It would have been rather difficult to do it independently. It was necessary to order a transfer from the airport (cost 50 Euro), the driver helped with check-in and key collection at another location.
stayed from 02/13/2022 to 02/17/2022
antony
Property: 8 | Cleaning: 8 | Host: 6 | Location: 8 | Price/Quality: 8
Great.
stayed from 10/26/2021 to 10/30/2021
fulvio
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Breakfast is provided, but I didn't take it. Exceptional place if you want to relax and very convenient to the metro and train station. The cleaning lady is Cinzia and she is super nice. Every day they completely redo the room, better than a hotel. I had a great time, I will return and will also tell my friends. The manager is great. I had a beautiful loft room, but I had personal problems, so the next day they gave me another equally beautiful room, super.
stayed from 10/11/2021 to 10/18/2021
antonio
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
antonio rated this property but he didn't leave any comment
stayed from 09/22/2021 to 09/26/2021
anna
Property: 7 | Cleaning: 8 | Host: 10 | Location: 9 | Price/Quality: 7
Good.
stayed from 09/04/2021 to 09/05/2021
federica
Property: 8 | Cleaning: 10 | Host: 9 | Location: 10 | Price/Quality: 8
Very cozy and clean room with air conditioning and a small fridge. The location of the property is excellent: close to the train station, metro, and various places to eat. We had a great time and the staff was very courteous and always available on the WhatsApp chat 24h.
stayed from 07/26/2021 to 07/31/2021
flavia
Property: 9 | Cleaning: 9 | Host: 10 | Location: 10 | Price/Quality: 10
Super correct. By mistake, I had paid extra money instead of using the holiday bonus and they refunded me immediately. Really very kind and helpful. The room was nice and clean and in a great location.
stayed from 07/01/2021 to 07/04/2021
antonio
Property: 8 | Cleaning: 8 | Host: 9 | Location: 8 | Price/Quality: 10
Great bed and breakfast for those who want to travel and spend little.
stayed from 06/27/2021 to 06/30/2021
sarika
Property: 10 | Cleaning: 10 | Host: 10 | Location: 10 | Price/Quality: 10
Beautiful, spacious room with a very convenient little kitchen. Very pleasant and helpful staff, family atmosphere and great location.
stayed from 10/22/2020 to 10/26/2020
leila
Property: 6 | Cleaning: 8 | Host: 9 | Location: 5 | Price/Quality: 7
The staff were really kind and responsive. It was located near the central train and bus station. There wasn't an electric kettle in the room but after I asked the manager for it, they provided me one. The first day I arrived, there was a kind of smell which wasn't so good, the other days it became better.
stayed from 10/12/2020 to 10/15/2020
gaspare
Property: 5 | Cleaning: 7 | Host: 5 | Location: 7 | Price/Quality: 7
gaspare rated this property but he didn't leave any comment
stayed from 09/15/2020 to 09/19/2020
maryamsadat
Property: 1 | Cleaning: 2 | Host: 1 | Location: 4 | Price/Quality: 2 | Breakfast: 1
It wasn't like the photos. Zero breakfast.
stayed from 08/05/2020 to 08/08/2020
The answer from the host:
Gentilissima Maryamsadat, ti ringraziamo per aver trovato il tempo di lasciare la tua opinione sull'esperienza di soggiorno presso Art Suite Principe Umberto. Ci lascia davvero stupiti il tuo giudizio generale, ma troveremo comunque spunto per migliorare il nostro servizio. Circa la prima colazione, le ricordiamo che è stata lei a scegliere di non usufruire del servizio in quanto non rientrava nel suo budget di spesa a saldo del bonus vacanza, cio nonostante, al mattino il caffè o cappuccino del buongiorno le è stato sempre offerto col sorriso. Buona giornata Antonio - RM.