Property: 1 |
Cleaning: 1 |
Host: 3 |
Location: 10 |
Price/Quality: 1
| Breakfast: 3
Unfortunately, we stayed only one night at the b2in suite & office facility, forced by fatigue, but if I had had the time, I would have definitely escaped elsewhere. We were assigned a loft located about 100 meters from the hotel. Upon arrival, we left our luggage at the reception earlier than the check-in time as we had to go to Leolandia. They allowed us to leave the luggage, which was taken directly to the room, and to park the car in front of the loft. We walked to Leolandia, although in hindsight I would have still taken the car due to the tiredness of the children at the end of the day. We got the room at 6:30 p.m. As soon as we entered, we found ourselves facing a nightmare. The room was dirty, full of insects, dust, hair, and mold. The whirlpool tub was located outside the bathroom in disastrous conditions. We were 4 people, but the loft was for 3, with a double bed and a cot that looked more like a camping bed. We immediately contacted the reception... Luca assured us that he would call an external company for cleaning. They arrived an hour later, and in the meantime, we went out to dinner, tired and sweaty due to the high temperatures. While we were out, we received a message informing us that the bathroom had been cleaned, but the dust on the pipes, located above and behind the beds, had not been removed. A horror movie scene! Exhausted from the journey (we came from Verona) and from the day spent at Leolandia, with two small children fortunately not allergic, we decided to stay. The stairs leading to the loft were noisy and dangerous. The curtains did not darken the room properly. Breakfast consisted of packaged products. We will never return to this facility, despite the €145 paid.
stayed from 09/08/2023 to 09/09/2023