1 recensione 4

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Giudizio
complessivo
8
1 recensione
mark
Struttura: 10 | Pulizia: 10 | Gestore: 10 | Posizione: 10 | Qualità/Prezzo: 7 | Colazione: 1
La Spezia suited us as a base to visit Cinque Terre. It's a nice looking clean city. The Gateway is ideally positioned a casual 5 min walk to the station. A very modern interior in a secure building with a friendly and helpful desk. It's advertised as breakfast included. But it is a voucher for a cafe nearby cafe which gets a croissant orange juice and coffee. So the breakfast was a let down and doesn't match the quality of the hotel. That said we definitely recommend staying there and would again.
ha soggiornato dal 28/05/2019 al 31/05/2019
La risposta del gestore:
Dear Mark Stanes, Thank you very much for taking the time to share your feedback. We are delighted to read that you had a good time with us and enjoyed our comfortable rooms ond our location. However, We are very concerned to learn that you experienced some discomfort about our Breakfast. Our staff personally welcomed you and did your check-in explaining that our included breakfast (as x booking condition) is an Italian Breakfast but it is also possible have a continental breakfast buffet with a little upgrade, which offers an amazing variety of foods for a luxurious breakfast, rich, energetic, tasty and plentiful, fresh and salt, to guests who like to enjoy a special start of the day. We truly hope that we will have another chance to welcoming you back soon. Kind regards, The Owner.