Property: 2 |
Cleaning: 3 |
Host: 1 |
Location: 8 |
Price/Quality: 2
We stayed at the B&B Rizzoli Residence to assist our son who was operated on at the Rizzoli. We booked the house and the manager, who presented himself as a former nurse and expert on recovery times, forced us to pay in advance for the 6 nights he had hypothesized. When the hospital issued the discharge letter, my request for a refund of the overpaid nights was declined by the manager, who did not return even 1€. I strongly advise against it for the lack of kindness and professionalism.
stayed from 05/15/2024 to 05/17/2024