Alojamiento: 6 |
Limpieza: 6 |
Encargado: 4 |
Ubicación del alojamiento: 7 |
Calidad/precio: 4
Esta pensión tiene encanto, la vista desde las habitaciones con terraza es excepcional, pero está envejecida y falta de mantenimiento. Muchas cosas no funcionan o están rotas. Durante nuestra estancia no hubo servicio de desayuno, las tumbonas en la terraza estaban rotas, los productos de ducha eran muy baratos, el minibar estaba vacío, había tuberías viejas tiradas en la terraza, en resumen, bastantes detalles pero a ese precio se podría esperar instalaciones en mejores condiciones, incluso si el personal es encantador y servicial.
se ha alojado del 01/09/2023 al 03/09/2023
La respuesta del encargado:
Dear guest, thank you for your feed back.
We try to use every feed back to improve our service and comfort.
In this case, however we cannot really understand the information you left as the room we reserved for you was one completely (except for the terrace) renovated in 2021 (floor, furniiture, lights, bathroom with modern shower cabin, and all electronic devices such fridge, coffee mashine and WIFI).
If you had told us about the sun bed on the terrace during your stay, we could have changed it.
Minibar: we sell the drinks at the reception to fill your fridge with water, soft drinks or beer if you wish at any time. We don't put the drinks in the mini bar just because some guests wish to use the fridge to put their own stuff.
Breakfast is not provided in the hotel (but this information is given on the website and in the booking) but it can be taken however in our family restaurant, 2 minutes walk from us with buffet or a la carte if you wish.
We are happy however that you enjoyed the beautiful view and hope to welocme you in the future.