Property: 6 |
Cleaning: 5 |
Host: 7 |
Location: 8 |
Price/Quality: 6
| Breakfast: 8
I appreciated: the availability of Anthony and the staff, the breakfast for which they met my needs and delivered what was requested, the little terrace to have breakfast and the central location.\nI did not appreciate:\nThe unpleasant smell in the kitchen and in the room, poor cleanliness (both in the kitchen: hair in the drawer, smelly fridge, in the room and bathroom: hair on the floor and on the tiles - even after we cleaned again), the double bed which is actually composed of 2 single beds with one uncomfortable mattress, the structure in general is old (broken tiles, mold in the bathroom, furniture held together with tape in the bathroom…). The photos make the place appear tidier than it actually is.\nI recommend including a photo of the final flight of stairs to access the structure.\nIt is not a structure I would recommend.
stayed from 04/15/2024 to 04/18/2024
The answer from the host:
Gentile Tania,
Questa volta probabilmente abbiamo avuto un problema sulla pulizia che, solitamente, il nostro punto di forza e per questo ci scusiamo e ci siamo già attivati per sistemare il problema.
il resto delle cose che ha elencato (accessibilità con scala ripida, struttura datata ecc…) è quello che rende la struttura più economica di tutte quelle presenti in questa zona.
La ringrazio per tutte le segnalazioni che ci ha fornito, cercheremo di migliorare tutto per quanto possibile.