Reviews highlight the outstanding location with panoramic views over the Sassi of Matera, as well as the charm of staying in well-appointed cave rooms. Guests consistently praise the cleanliness, unique design, and modern comforts. The hosts are recognized for their friendliness and helpfulness, often providing personalized tips for exploring the city. Breakfast is abundant and features homemade specialties, which many find memorable. Some mention the difficulty of accessing the property by car due to the historic setting, but overall the experience is described as authentic, relaxing, and highly recommended for those seeking a unique stay in Matera.