Property: 5 |
Cleaning: 10 |
Host: 5 |
Location: 8 |
Price/Quality: 6
| Breakfast: 7
We initially had a very nice stay at Casa Elide. Two points diminished the experience for us:
During the night, a lot of nightlife noise penetrated the room, making it difficult to sleep.
When we checked out, Elide was kind enough to give us the opportunity to leave our bags in the main room. However, when we returned, my girlfriend urgently needed to use the bathroom. Elide harshly told us we could not use the bathroom. We found this to be very inhospitable.
stayed from 02/10/2024 to 02/11/2024
The answer from the host:
Hello Ruben,
I'm very sorry that you didn't rest well, we are in the center and in a main street, Bologna is a lively city especially on Saturday evenings. As for the bathroom, it wasn't my intention to upset you, I simply said that it wasn't possible to simply use it because at check out it is sanitized and prepared for guests who, among other things, had already arrived and I don't think they would have liked it. I always try to be as available as possible but sometimes it just isn't possible. Kind regards Elide