Property: 5 |
Cleaning: 4 |
Host: 8 |
Location: 8 |
Price/Quality: 1
| Breakfast: 5
Apart from Francesco's courtesy and the location of the house, I am truly sorry because it never happens that I give such low scores. Starting from the structure: discreet apartment but the room where my wife and I stayed appeared squalid but above all with outdated furniture, the bed very uncomfortable not to mention the very old spring mattresses. Yellowed and therefore old sheets, a mattress cover that was oversized and almost reaching the floor. 70s minimal bathroom, even without a bidet, truly absurd, it felt like being in France. The cleanliness also left much to be desired, but the most negative thing is that from the room during the four days of stay it seemed to be in a dorm, you could hear everything, the bathroom vent of the adjacent room that never turned off, the noise of the flush and more... maybe the rooms should be soundproofed if you decide to start a lodging facility properly. Then the rudeness of the people returning in the evening reigned supreme, as they would hang out at the entrance without any regard if there were other people, but this is absolutely not Francesco's fault. Finally, the exaggerated price, with these figures you can easily stay in a 4-star hotel which unfortunately was impossible to find in Rome during the period.
stayed from 10/28/2022 to 11/01/2022
The answer from the host:
Buongiorno Federica, siamo soliti mettere al centro della nostra attività i nostri clienti, senza eccezioni e senza limiti per essere sempre all'altezza delle loro aspettative. Quando non ci riusciamo restiamo molto amareggiati, ma nel contempo apprezziamo molto i loro feedback perché ci aiutano a migliorarci e a garantire che simili disservizi non accadano di nuovo. Grazie per la tua opinione.