Property: 2 |
Cleaning: 1 |
Host: 2 |
Location: 10 |
Price/Quality: 1
We do not know which other apartment those who have given a positive review have rented, certainly not the one that was assigned to us: we were on the raised ground floor of number 79, a real mess. Apart from being poorly maintained, obsolete and lacking even in the most essential equipment, it was dirty and we had to fight with cockroaches and insects of all kinds. In particular, encrusted dishes, drawers full of dust in the furniture as well as in the refrigerator. The courtyard was impracticable (we had to wash the laundry to be able to use it, the barbecue was unusable - full of rust and encrusted from last century, as well as the table and chairs outside, the kitchen hood with "stalactites" of dust and grease hanging on the burners, a layer of dust on the chandeliers. Toilets better left unspoken. The cushion on the sofa was dirty to scare!) At the delivery of the accommodation, there was no electricity and we could not check well what was listed above. We have a large "photo service" of all this. In addition, upon our arrival, we were surprised by a construction site adjacent to the house, a circumstance not reported to us at the time of booking. We, thanks to the support of relatives in Cagliari and Olia, spent several days outside this unhealthy "apartment", and, therefore, WE DID NOT LOSE OUR SMILE. Finally, I would like to remind you that we are still waiting for the receipt of the cash payment made upon our arrival and repeatedly requested. Deeply disappointed, we bid you farewell. Pietro and Livia.
stayed from 09/26/2017 to 10/11/2017
The answer from the host:
Mi dispiace dover ricordare che il cantiere di cui parlate è semplicemente una bellissima villa che è appena stata ultimata e nessuno si è lamentato di questo e nemmeno dei lavori che sono presenti un pò in tutte le case al Poetto.
La corrente non era presente solo quella mattina perché il giorno c'erano lavori in strada e questo era stato segnalato, infatti è tornata dopo poche ore.
Per tutto il resto possiamo dire che per fortuna il nostro appartamento è sempre molto pulito e tutti fanno i complimenti, poi se uno lo lascia sporco e con cibo è normale che arrivi un insetto.
La quietanza di pagamento è stata fatta come nostra abitudine e ne abbiamo prova.
Cordiali saluti.