Property: 5 |
Cleaning: 7 |
Host: 7 |
Location: 9 |
| Breakfast: 5
My stay at Piazza Fratti was not exactly what I expected. Although the building is old and the interior has been renovated, I found my room impersonal and not very welcoming. The towels were threadbare and there was no plug for the washbasin.
There was no mention of having to share the kitchenette, and I was most surprised to leave my room and find strangers outside. There was only one glass and two mugs in the kitchen, and a mixture of other implements that were no use, as I was told we were not permitted to cook there.
The breakfast voucher was not provided for the first morning (2 January). Benilde was very apologetic, and then gave me two vouchers for breakfast, which was no use, as I was leaving the next day, so I had to pay for my second breakfast.
The wall between the two rooms is very thin and I could hear the television as well as the other guests talking. Only when I knocked on the wall at about 1 a. m. did they quieten down and I could sleep.
Overall, although the unit is well priced and also very well-situated, I would not book there again.
stayed from 01/01/2023 to 01/04/2023