Property: 5 |
Cleaning: 1 |
Host: 6 |
Location: 7 |
Price/Quality: 2
Despite the expectations created by other positive reviews, we found ourselves in an uncomfortable situation during our stay from March 22, 2024 to March 25, 2024 (3 nights), lacking the essential standards of a B&B (pillowcases and soaps). Various items in the room were damaged or broken, the main door handle was coming off, and the bathroom door couldn't be closed. There were many mold stains in different parts of the room and bathroom, not pleasant in a bedroom. To reach the room, we had to pass through the tables of the adjacent trattoria, which was not enjoyable if those tables were occupied by trattoria customers. The breakfast tables were the ones 'available' for the so-called breakfast, so in the morning they were not ready, still dirty from the night before (dirty tablecloth and dishes), and the available food was poor and had a very short expiration date (same day). Communication with the manager, despite the availability to talk on WhatsApp, was very poor and minimal, and after our accepted request to add a person, no price change was communicated to us, surprising us at check-out with a significantly higher amount than previously communicated, not suitable for the service offered.
stayed from 04/28/2023 to 04/29/2023