Reviews highlight the property's central, panoramic location, ideal for visiting the basilica and nearby attractions. The hotel is dated but clean and generally matches its category; some guests feel a renovation would be beneficial. Experiences with the hosts vary, with some finding them friendly and others more reserved. Rooms are usually tidy, though lack of air conditioning in some may cause discomfort in warmer months. The value for money is considered good overall. Breakfast is not always included, but is viewed positively when available.