Property: 1 |
Cleaning: 1 |
Host: 1 |
Location: 9 |
Price/Quality: 1
| Breakfast: 1
Austere and strict person, lack of willingness to meet specific customer requests. During the stay, the only service received was the bed remake (never a change of towels or cleaning of the bathroom/room, unpleasant smell in the room). Breakfast starting from 8:00 in the morning. I requested (due to wanting to leave early in the morning) the possibility of autonomously consuming the available sweets, without waiting for 8:00 with the consequent renunciation of fruit, fruit juices, and coffee, etc... Although the request was fulfilled on the last day, residues of sweets from the three days with crumbs around. I felt more like an unwanted guest in someone else's house (excluding compensation) with a guardian who didn't even invite to enjoy the garden for breakfast or for the cool evening. At lower prices, I have lived much better. The lowest rating is certainly on the welcome, not even a smile.
stayed from 09/07/2023 to 09/09/2023
The answer from the host:
La ringrazio per avermi fatto notare tutte le pecche della nostra struttura. Faremo di tutto per migliorare. Per le pulizie mi dispiace ma come da regole scritte nel foglio che aveva nella camera, si fanno al terzo giorno di pernottamento. Per il prezzo sicuramente con 60€ a notte potrà trovarsi molto meglio di così. Le recensioni negative ci fanno sempre piacere: sia per migliorarci, sia per fugare il dubbio che troppe recensioni positive siano pagate. E poi lei ha come indirizzo mail “gioconda”immagino che sia indice di una persona serena e accomodante.Grazie ancora