Property: 10 |
Cleaning: 7 |
Host: 6 |
Location: 7 |
| Breakfast: 8
We stayed for 4 nights at a room in the owner's house.
Pros: the room was comfortable, very clean, well decorated. The yard is peaceful. Most of the breakfast stuff was tasteful. Close to Siena and other worth-to-visit places/villages (there is no other way but car to visit them).
Cons: there wasn't a seperate entrace for the room access. We should cross the TV room of the family to go to our room (it wasn't menstioned). They didn't change any sheets or towels. They didn't collect our trash not even once.
stayed from 09/08/2015 to 09/12/2015
The answer from the host:
we are happy that you find our room confortable and clean even if you give us only a 7 for it!
We are sorry about your disappointement about the entrance, change of towels/sheet and trash. In any case the entrance is private we don't use it, and it is true that you have to pass cross the TV room but no other guests find this as annoying thing indeed that is precisely what is required for a B&B, staying in contact with family, otherwise there are hotels... in the web-site is mentioned that the room is in the same house of owner.
Sorry we change towels and sheets only one a week, but in the rules that you could find in the room you could read that if you need you could ask to us and we could change them with an additional payment.
Palazzo a Merse