Reviews highlight the very central location, ideal for exploring Lucca on foot and close to all main attractions. Guests consistently mention the cleanliness, comfort of the rooms, and the quiet atmosphere, even though the property is in the city center. The host’s friendliness and willingness to give helpful tips stand out as particular strengths. Some minor improvements are mentioned, such as the size of towels or lack of a mini-fridge, but overall, the accommodation is described as welcoming, well-priced, and offering a homely atmosphere.