Property: 8 |
Cleaning: 6 |
Host: 5 |
Location: 10 |
Price/Quality: 6
| Breakfast: 7
Beautiful property located in the tranquility of Bomarzo but very close to the highway and tourist attractions in the area. Il Buongiorno B&B is very nice, the pool immersed in a splendid green space with tables, sun loungers, and a swing available. Adjacent to the property, there is also a restaurant. The room is essential, ideal for short stays, perhaps a bit tight for long stays. Room tidying is minimal, limited to bed making and little else. The staff is kind and helpful. Another merit is the breakfast, as well as the common room where you can relax listening to music or using board games provided. I want to point out that my three-year-old daughter stayed for free, at no additional cost. So far, the predominant positive aspects. However, I could see that (at least during my stay) the managers were practically absent from the property, limiting the staff presence only in the morning for breakfast. Upon our arrival, for example, in the early afternoon, we did not find anyone and had to call to communicate the need for the room, which was delivered to us after a few minutes of waiting. (True also that we had not communicated our arrival time in advance). The absence on the property means that for any sudden needs, we had to call (it happened to ask for toilet paper), to still have our request satisfied after a few minutes. In my opinion, that typical B&B welcome was lacking, which usually involves a relationship with the managers who strive to give suggestions on where to eat, which areas of the place to visit, which roads to take, and so on. But the real negative note was the payment at the end of the stay because the staff informed me on the morning of departure that they could not accept payments with a debit card and credit card due to the absence of the owner. I had to withdraw cash from an ATM nearby, but the amount exceeded the available daily withdrawal causing inconvenience. I did not argue on the property because it was useless to do so with the staff who are not at fault, but I consider this a serious flaw. At least I should have been informed beforehand. Overall, I repeat, the property is very beautiful, deserving of praise as well, but sometimes attention to detail makes the difference, and in my case, it did not.
stayed from 08/16/2019 to 08/21/2019