Property: 6 |
Cleaning: 9 |
Host: 7 |
Location: 6 |
Price/Quality: 7
| Breakfast: 6
The stay was pleasant and the owner of the property very friendly and helpful. However, I would like to point out that we had problems with the reservation: the credit card payment, used as a method during the online booking and indicated as "payment made" by the emails received to confirm the reservation, actually never occurred. So, when we arrived at the property, we found that our reservation was not confirmed to the manager. After a phone clarification, and after confirming that fortunately there were still available rooms, we solved by paying in cash at the time of entry to the property, as the manager did not accept cards or ATMs. I report this because I have often rented properties online for holidays or short stays and this is the first time I have had a problem of this kind.
stayed from 11/25/2022 to 11/27/2022
The answer from the host:
Grazie per le belle parole è facile gestire un beb con ospiti così gentili e rispettoso, sarà un piacere potervi ospitare in un altra occasione