Property: 3 |
Cleaning: 8 |
Host: 2 |
Location: 2 |
Price/Quality: 8
I must say that I leave this Bed & Breakfast with a bitter taste in my mouth and now I'll explain why. Firstly, I booked it with my eighty-year-old mother before her hospitalization in a nearby clinic due to the proximity of 300 meters as specified on the website. 1) The B&B was 680 meters away and definitely not 900 meters from the sea; 2) upon arrival in the evening, we were informed that only cash payments were accepted (but isn't a POS legally required in Italy?), only to find a note in the room that stated we could also make a bank transfer; 3) noisy environment... being woken up at 5 in the morning by the noise of the shower in a corridor bathroom is not exactly pleasant (I mean noise like a crackling water heater, not just water). Lastly, and here I made a mistake... wanting to bring a friend up to the room, I found the owner on the balcony telling me it was not allowed, especially since my cousin had already come up the same day. I understand I was wrong (I was unaware of this rule), which, however, is not stated anywhere: neither on the website, nor in the house rules that don't exist... in short, as a foreigner, how was I supposed to know? And being called out from the window in broad daylight seems incredibly rude. I left today... I'm not saying everything was bad, but being honest about distances, payment methods, and having written rules on the website would have certainly spared us from a less than ideal experience in such a delicate moment.
stayed from 03/20/2024 to 03/23/2024
The answer from the host:
Buongiorno Abramo, rispondo in piena serenita' alle tue critiche:
1) ribadisco le distaze sia dalla clinica villa dei pini (450/500m), sia dal mare 950/1000m.
2) ho chiesto il contante poiche' il pos non funnzionava ma penso non ci sia stato nessun problema dato che vi avevo dato possibilita' di pagare a vostro comodo.
3) nei bagni non esistono scaldabagni bensi' caldaia centralizzata nelle soffitte, pertanto non esistono rumori, anzi i vostri vicini di stanza hanno lamentato rumori nella sua stanza.
4) Il punto dolente caro Abramo e' stato quello di non aver permesso il via vai di ragazzi nella sua stanza . Sul primo ragazzo non le ho detto niente e ci sono passata sopra vedendolo arrivare mentro riordinavo, ma all arrivo del secondo senza avvisarmi di nessuna delle due visite, gentilmente le ho detto che in casa non si poteva portare nessuno.
L'essere stato scoperto lo ha infastidito molto, penso che in tutte le strutture recettive vigilino sempre le stesse regole di sicurezza.
Comunque grazie lo stesso di tutto, ognuno dona cio' che possiede.
P: S: Se era sua intenzione screditarmi con questa recensione penso non ci sia riuscito, le persone leggono le recensioni vere, sincere, fatte da gente onesta, non quelle dettate da superbia e presunzione.
