Property: 7 |
Cleaning: 7 |
Host: 7 |
Location: 9 |
Price/Quality: 6
| Breakfast: 3
The structure and the room were impersonal, from the painting to the furniture, very basic. Even the pillows were uncomfortable because they were very low. A positive note is for the air conditioning that refreshed us during our stay. We reported that there were damaged parts in the bathroom and the manager, dismissing us with indifference, confirmed that he was already aware of it and that the structure was 10 years old. In my opinion, this is a bit thin as an excuse. The worst impact was with breakfast, incomplete and all packaged. We only had toast or bread and jam, yogurt, croissant or Campiello, all strictly packaged. We didn't expect a buffet, but the description indicated 'sweets'. The savory breakfast was missing, so the toast bread was unjustified. In a place like Siena, one expects more effort, considering that in other similar structures we had the pleasure of having a breakfast worthy of its name. Overall, the stay was sufficient, but only because it was in a very convenient location for sightseeing. I would recommend a complete review of the management.
stayed from 07/29/2023 to 07/30/2023