Guests consistently praise the property's central location, making it easy to explore Catania on foot and access public transport. The panoramic terrace, with views of Mount Etna and the city, is a standout feature and much appreciated during the abundant breakfast. Rooms are described as clean, spacious, and charmingly decorated. The warm hospitality of the staff, especially Mrs. Peppa, is frequently highlighted and helps guests feel at home. While there are occasional remarks about noise or elevator issues, overall the stay is highly recommended.