Property: 2 |
Cleaning: 1 |
Host: 2 |
Location: 4 |
Price/Quality: 1
| Breakfast: 1
I stayed for 2 nights. The room was not cleaned and we were told we had to do it ourselves in response to our complaint. There was no respect for anti-Covid rules and no request for the Green Pass. Breakfast was served on a single table for all guests, with a single container of mixed biscuits to be taken by hand. Poor choice of food and drinks, just a carton of fruit juice, not the continental breakfast boasted. Not recommended.
stayed from 03/09/2022 to 03/10/2022
The answer from the host:
Gentile Signore, la ringrazio per le sue osservazioni che mi saranno utili per migliorare il servizio.
Vorrei però sottolineare che, a differenza di tante locazioni turistiche, la nostra vuole essere una accoglienza famigliare, dove spesso l'ospite fa una esperienza di amicizia e condivisione.
Cordialmente
Adelina B&B al Santo.