Property: 5 |
Cleaning: 10 |
Host: 5 |
Location: 5 |
Price/Quality: 5
| Breakfast: 3
Dear Nicholas. First of all, I want to clarify that what I have expressed about my stay is separate from the genuine empathy I felt towards your mother and towards Mrs. Felicetta. Nothing to say about that! Let's distinguish the two aspects: the personal relationship and the "business" relationship. I didn't contact you because, honestly, it didn't come to my mind! I realize now that I was wrong, because indeed, you are the manager. I requested to pay with the debit card both to Mrs. Felicetta (when I paid for my first night) and to your mother (when I paid for the three nights). I didn't think to call you because, at that moment, my interlocutors were the two ladies and I had no other options: I had to and wanted to pay, so I organized myself by going to withdraw cash. When I received the request for a review, it was spontaneous for me to highlight this because, even in my daily life, I always pay by card, even for small expenses; it's a matter of habit. The breakfast, according to my habits, although offering several things, was not as I expect it from a facility that provides it. I hope I have clarified my point of view (which, I understand, is different from yours, considering that we have different roles). Best regards ML.
stayed from 06/17/2023 to 06/20/2023
The answer from the host:
Gentile Mariacristina noi accettiamo tutti i tipi di pagamento mi fa strano questa osservazione d’altronde non c’è mai stata un interesse di contattare il sottoscritto. Per quanto riguarda il resto, mia mamma è meravigliata di tutto ciò, in primis per i complimenti da lei fatti sulla posizione della struttura, per gli ottimi consigli su dove mangiare qualcosina di buono e inoltre si era creato anche una bella sinergia, le aveva anche comunicato che partiva per la Sicilia a trovare le nipotine. È proprio per questo motivo vorrebbe sapere se è successo qualcosa durante la sua assenza.
Inoltre ricordo che siamo l’unico b&b che non fa pagare il singolo per intero (x2 pp).
In attesa di un suo riscontro le porgo i miei più cordiali saluti. Nicholas