Property: 7 |
Cleaning: 9 |
Host: 6 |
Location: 10 |
Price/Quality: 6
| Breakfast: 6
The Ostello San Filippo Neri is very clean, the staff is kind and helpful, the atmosphere is youthful. The luggage storage service beyond check-out time is much appreciated. The location is excellent, a 10-minute walk from the station and 15 from the Duomo. However, unfortunately, I did not have a nice overall experience... In early April, it was still quite cold outside, but the radiators were ALWAYS off. I understand that it depends on the Municipality (to which the hostel is linked, as I was explained), but if I hadn't asked for an extra blanket (a thin wool one, not a duvet), I believe that with the thin bedspread that had been prepared on the bed (as if it were already summer!), I would have definitely gotten sick. A sleepless night, stiffened to warm up, a scalding shower in the morning to recover. I think it is quite serious not to take care of this aspect, Municipality or not, risking to make people who have paid (and not exactly a small amount) to sleep, ill. I must also add that the rooms are very poorly soundproofed, you can hear all the noises from the common areas, and there are no curtains on the windows, for privacy you have to keep the shutters closed. Breakfast without infamy or praise: for a cappuccino and a croissant, the additional 3 euros could have been included directly in the final bill. In general, despite all the undeniable positive aspects, I don't think I would come back... important things left too much to chance.
stayed from 04/03/2023 to 04/04/2023
