Property: 5 |
Cleaning: 6 |
Host: 5 |
Location: 6 |
Price/Quality: 5
Not particularly satisfied with the accommodation for a few reasons: 1) the manager informed me only upon our arrival that there was no availability in his establishment and led me to an alternative solution nearby but not equivalent in quality. I appreciated that there was a dignified alternative but I would have liked to have been informed in advance; 2) the 'reserve' solution did not have the same standards as the initial one but I was asked for the same price; 3) it was never clearly specified that breakfast was not only not included in the price, but was not even planned. So we had to manage on our own (fortunately very well). That being said, compared to other solutions in Turin, this one was also relatively economical, but I believe that a little more organization and clarity in the conditions would not have hurt. It is also true that we are not in the center of Turin so we cannot expect anything extraordinary.
stayed from 02/23/2019 to 02/24/2019
The answer from the host:
Carissimo Stefano, non pensavo che scrivessi una recensione cosi non veritiera. La qualità che ti è stata fornita è stata migliore di quella concordata. Gli standard previsti parlavano di stanza bagno in comune, invece ti ho dato una struttura con bagno privato, con nessun altro ospite all'interno dell'appartamento e allo stesso prezzo. Conoscevi bene la posizione della struttura e che la colazione non era compresa, infatti su questo portale non si parla di colazione, ma l’ubicazione è ben delineata. Per quanto riguarda il cambio ne avevamo già parlato telefonicamente per tempo che avevo due alternative, quindi resto basito dalle tue recensioni negative.