Alojamiento: 8 |
Limpieza: 8 |
Encargado: 9 |
Ubicación del alojamiento: 9 |
Calidad/precio: 7
| Desayuno: 6
els ha votado al alojamiento pero no ha introducido ninguna opinión
se ha alojado del 24/07/2023 al 02/08/2023
La respuesta del encargado:
Dear Els,
thanks again for choosing us for your stay and for being our guests with your family.
As owner of the Masseria and running this activity since already 13 years, I can't deny that it makes me feel a bit disappointed when a guest release a review with only the evaluation but with no words or comments for us that can eventually help us to understand what we can improve. It seems we didn't give enough attention or let you understand the familiar welcome in our home, we are always keen to give recommendations on tours and to visit our beautiful Region and to let you live the whole holiday as a nice experience to be remembered, so the judgment without explanations is not what we expect back.
We are an not an ordinary hotel without soul, we put everyday passion in what we do and it's our idea of hospitality.
Our breakfast that has been rated with a sufficient 6 is almost everything homemade or with typical local products to promote our rich territory, there is a wide selection between bread, rusks, cereals, homemade cakes, homemade youghurts, homemade marmalades, fresh seasonal fruits, and there is a wide selection of salty part with different kinds of eggs cooked at the moment, salami or ham, vegetables, tomatoes friselle and so on, we think that there are not so many places with our services that can offer such a variety of products freshly homemade everyday.
I hope you had a good vacation with us and to host you and your family in the future, best regards
Marta & the staff of Masseria Serralta